GB DIY Store is a leading supplier of uPVC window and door repair parts, catering to both DIY enthusiasts and homeowners. The company offers a comprehensive range of over 2,500 high-quality replacement parts, including window handles, door handles, rubber gasket seals, door lock gearboxes, and cylinders. With a focus on reliability and durability, GB DIY Store sources its products exclusively from trusted manufacturers such as Yale, Versa, and Lockmaster. The company is dedicated to providing exceptional customer service and expert advice, ensuring that customers find the right uPVC spares for their specific repair needs. With same-day dispatch on orders placed before 3 PM, GB DIY Store prioritizes efficiency and convenience for its customers. By browsing their online store at gbdiystore.com, users can access a wide selection of uPVC parts to maintain and enhance the functionality of their windows and doors.
GB DIY Store receives overwhelmingly positive feedback from customers, who praise the excellent service and high-quality products. Reviewers highlight the store's quick delivery and good selection, noting that it offers everything needed for home improvement projects at reasonable prices.
Many appreciate the professional and patient assistance provided, especially when resolving issues or identifying products. However, a few customers express frustration with the store's responsiveness, mentioning difficulties in reaching staff by phone. Despite this minor complaint, the overall sentiment remains highly favorable, with consumers consistently recommending the store for its exceptional service and quality offerings. Overall, GB DIY Store is regarded as a fantastic resource for home and garden needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 4.9 | 9 |
| Apr 25 | 5.0 | 7 |
| May 25 | 5.0 | 9 |
| Jun 25 | — | 0 |
| Jul 25 | 4.8 | 12 |
| Aug 25 | 5.0 | 2 |
| Sep 25 | 5.0 | 6 |
| Oct 25 | 5.0 | 2 |
| Nov 25 | 5.0 | 3 |
| Dec 25 | 5.0 | 3 |
| Jan 26 | 5.0 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Good selection, easy options, quick delivery and quality product”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | +2% | 60 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.8 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | 1.2 out of 5 (poor) | — | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 |
Bottom line: GB DIY Store is #1 of 5 on overall rating in this group.
60 reviews of GB DIY Store. Filter by what matters to you.
First time ordering from this company but their customer service is first class. We ordered a lock assembly from them which arrived promptly but unfortunately was faulty. We contacted them to let them know and a replacement was sent out the very next day to arrive two days later. Would have no problem in recommending them to anyone. Keep up the good work.
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GB DIY Store is a leading supplier of uPVC window and door repair parts, catering to both DIY enthusiasts and homeowners. The company offers a comprehensive range of over 2,500 high-quality replacement parts, including window handles, door handles, rubber gasket seals, door lock gearboxes, and cylinders. With a focus on reliability and durability, GB DIY Store sources its products exclusively from trusted manufacturers such as Yale, Versa, and Lockmaster. The company is dedicated to providing exceptional customer service and expert advice, ensuring that customers find the right uPVC spares for their specific repair needs. With same-day dispatch on orders placed before 3 PM, GB DIY Store prioritizes efficiency and convenience for its customers. By browsing their online store at gbdiystore.com, users can access a wide selection of uPVC parts to maintain and enhance the functionality of their windows and doors.
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