Good support
Good support

get eSIM travel is a digital platform that provides affordable international eSIM plans, enabling travelers to stay connected during their journeys without incurring additional roaming charges. The company simplifies the process of obtaining mobile data by offering a user-friendly interface where customers can verify device compatibility, purchase suitable eSIM plans, and install their eSIMs within minutes. Targeting both leisure and business travelers, get eSIM travel focuses on delivering hassle-free connectivity solutions. Customers can confidently make secure payments through Stripe, ensuring a safe transaction experience. By offering 24/7 support, the company aims to assist users in navigating their eSIM needs and enhance their travel experience.
Get eSIM Travel receives a mixed response from users, with many praising its ease of use and reliability. Reviewers highlight the service as "fast" and "convenient," with several first-time eSIM users expressing satisfaction and noting that they encountered "zero problems" during their travels.
However, a significant number of customers report issues with the eSIM not working, leading to frustration and financial loss. Complaints about poor customer support and difficulties in obtaining refunds are common, with some users feeling abandoned after their eSIMs failed to activate. While many enjoy a seamless experience, the inconsistency in service quality leaves some consumers dissatisfied. Overall, the sentiment reflects a blend of positive experiences and notable frustrations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 1,000 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 3.6 | 137 |
| Dec 24 | 3.5 | 267 |
| Jan 25 | 3.4 | 150 |
| Feb 25 | 4.1 | 102 |
| Mar 25 | 3.6 | 188 |
| Apr 25 | 3.3 | 81 |
| May 25 | 3.9 | 22 |
| Jun 25 | 3.9 | 33 |
| Jul 25 | 4.0 | 20 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to use and zero problems during use”
“Your Service Didnt work”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.6 out of 5 (good) | 1.8 out of 5 (poor) | +6% | 1,000 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 4.1 out of 5 (good) | 1.7 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 1.5 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,060 |
Bottom line: get eSIM travel is #4 of 5 on overall rating in this group. On refunds, Maya Mobile scores higher (4.0 vs 1.8).
500 reviews of get eSIM travel. Filter by what matters to you.
Good support
I purchased four eSIMs for use in Switzerland, and they all worked great right from the start. I've used get eSIM travel before, and the app has become quite useful for managing data consumption.
I paid for eSIM € 35,- but after 20 emails and 10 chats it still does not work, maybe I used 2 email addresses and did not look in the spam mailbox of iCloud..
very excellent
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 30% are 1–2★.
Very helpful affordable price
Slow data connection
It's very easy to buy and install. It works fine here in Canada, BC
Excelente me funcionó muy bien en Italia, España y Francia
Last time, i've got problems when i renew my subscription. I will see how is now. I lost my money last time. Then i bought again and was ok. I am seaman and i travel 4 months onboard vessel and 4 months home. Normally i use E-sim when i am at work.
I recently used the GeteSIM app during my international travels, and I’m genuinely impressed. The setup process was quick and intuitive — I had my eSIM activated within minutes, without the need for a physical SIM card or visiting a store. One of the best features is the flexibility in choosing data plans for different countries or regions. The pricing is very competitive, and the connection quality was consistently strong, even in more remote areas. I never had to worry about roaming fees or switching SIMs again. Customer support was also very responsive and helpful when I had a question during setup. Overall, GeteSIM made staying connected abroad incredibly easy and stress-free. I highly recommend it to any frequent traveler!
Have good signal always and also have good offers.
Need costumer service in application..so that easy access if there is problem..but all in are very good..
muchos inconvenientes para usarlo con mi motorola g85, la mayoría de las veces no agarraba la señal
get eSIM travel is a digital platform that provides affordable international eSIM plans, enabling travelers to stay connected during their journeys without incurring additional roaming charges. The company simplifies the process of obtaining mobile data by offering a user-friendly interface where customers can verify device compatibility, purchase suitable eSIM plans, and install their eSIMs within minutes. Targeting both leisure and business travelers, get eSIM travel focuses on delivering hassle-free connectivity solutions. Customers can confidently make secure payments through Stripe, ensuring a safe transaction experience. By offering 24/7 support, the company aims to assist users in navigating their eSIM needs and enhance their travel experience.
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