Fast and reliable
Fast and reliable

get eSIM travel is a digital platform that provides affordable international eSIM plans, enabling travelers to stay connected during their journeys without incurring additional roaming charges. The company simplifies the process of obtaining mobile data by offering a user-friendly interface where customers can verify device compatibility, purchase suitable eSIM plans, and install their eSIMs within minutes. Targeting both leisure and business travelers, get eSIM travel focuses on delivering hassle-free connectivity solutions. Customers can confidently make secure payments through Stripe, ensuring a safe transaction experience. By offering 24/7 support, the company aims to assist users in navigating their eSIM needs and enhance their travel experience.
Get eSIM Travel receives a mixed response from users, with many praising its ease of use and reliability. Reviewers highlight the service as "fast" and "convenient," with several first-time eSIM users expressing satisfaction and noting that they encountered "zero problems" during their travels.
However, a significant number of customers report issues with the eSIM not working, leading to frustration and financial loss. Complaints about poor customer support and difficulties in obtaining refunds are common, with some users feeling abandoned after their eSIMs failed to activate. While many enjoy a seamless experience, the inconsistency in service quality leaves some consumers dissatisfied. Overall, the sentiment reflects a blend of positive experiences and notable frustrations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 1,000 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 3.6 | 137 |
| Dec 24 | 3.5 | 267 |
| Jan 25 | 3.4 | 150 |
| Feb 25 | 4.1 | 102 |
| Mar 25 | 3.6 | 188 |
| Apr 25 | 3.3 | 81 |
| May 25 | 3.9 | 22 |
| Jun 25 | 3.9 | 33 |
| Jul 25 | 4.0 | 20 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Easy to use and zero problems during use”
“Your Service Didnt work”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | 4.6 out of 5 (good) | 1.8 out of 5 (poor) | +6% | 1,000 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 4.1 out of 5 (good) | 1.7 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 1.5 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,060 |
Bottom line: get eSIM travel is #4 of 5 on overall rating in this group. On refunds, Maya Mobile scores higher (4.0 vs 1.8).
500 reviews of get eSIM travel. Filter by what matters to you.
It went well in big cities like são paulo but everytime i had to leave to small vilages the eSim didn't work...
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 30% are 1–2★.
Very pour connection all the time .
Not good quality in france,very slow. Don't buy!
Usei a Get na Indonésia e funcionou na perfeição. Recomendo!
I used Get Esim in Brazil throughout experience was amazing and it was fast and very convincing to install. Thank you making my trip amazing !!
Loyal prices, good communication, chat bot was very helpful in settings
Some country network issues .
The terrifs increased twice as it was before no good
My eSIM is not working, I want to get a refund, and the website is not helpful
Leider hat die eSim nicht funktioniert, hatte alles ausprobiert was in der Anleitung stand. Support hab ich auch nicht erreicht. Hatte mir dann Vorort von Sure eine SIM-Karte geholt die funktioniert hat und noch 5 Pfund günstiger war!!!
The signal was not so stable and doesn't cover the whole region of Buenos Aires e Pilar.
J’ai acheté une eSIM pour un séjour à l’étranger, et elle n’a jamais fonctionné : impossible de me connecter à internet, seulement du Edge inutilisable. J’ai tenté de contacter le support dès le premier jour via leur adresse mail, qui s’est révélée fausse ou inactive. Aucun numéro de téléphone, aucune assistance réelle. Le “chat en ligne” est un chatbot automatique qui ne propose aucune solution concrète. J’ai dû les contacter via Instagram pour enfin avoir une réponse, mais ils m’ont juste proposé une nouvelle eSIM… à la fin de mon séjour, alors que j’avais déjà payé pour un service censé fonctionner dès le départ. Aucune solution immédiate ne m’a été proposée malgré mes relances. Ils refusent de me rembourser sous prétexte que “j’ai acheté pour 15 jours”, alors que : – le service n’a jamais fonctionné (preuves à l’appui), – j’ai signalé le problème immédiatement, – ils ont été injoignables tout au long du séjour. C’est une pratique trompeuse, voire illégale selon le droit européen sur les services numériques. Fuyez cette plateforme, aucune fiabilité, aucun respect du client, et service non livré.
It was easy to install and got the esim still at the airport
get eSIM travel is a digital platform that provides affordable international eSIM plans, enabling travelers to stay connected during their journeys without incurring additional roaming charges. The company simplifies the process of obtaining mobile data by offering a user-friendly interface where customers can verify device compatibility, purchase suitable eSIM plans, and install their eSIMs within minutes. Targeting both leisure and business travelers, get eSIM travel focuses on delivering hassle-free connectivity solutions. Customers can confidently make secure payments through Stripe, ensuring a safe transaction experience. By offering 24/7 support, the company aims to assist users in navigating their eSIM needs and enhance their travel experience.
This profile hasn't been claimed by the business owner.