Giga Tires is an online tire retailer that specializes in providing quality tires at competitive prices. The company offers a wide selection of premium tire brands, catering to various vehicle types, including cars, SUVs, and trucks. Customers can easily search for tires by vehicle model, size, or brand through the user-friendly website, making the tire purchasing process efficient and straightforward. In addition to tire sales, Giga Tires provides options for fast shipping directly to customers' homes or delivery to local installers for convenience. The company also offers flexible financing options, allowing customers to buy now and pay later. With a commitment to customer satisfaction, Giga Tires features a 45-day return policy, ensuring that customers can shop with confidence.
Giga Tires receives a mix of feedback from its customers, with a notable majority praising the fast shipping and competitive pricing of their tires. Many reviewers highlight the impressive delivery speed, often receiving their orders within two days, which contributes to a positive overall experience.
Customers appreciate the user-friendly website and the ease of the ordering process, frequently mentioning that they found the prices to be great. However, there are significant complaints regarding order fulfillment, with some consumers reporting delays and receiving incorrect items. A few reviewers express dissatisfaction with customer service, citing unhelpful responses when inquiring about their orders. Despite these issues, the overall sentiment leans positive, with many customers willing to recommend Giga Tires for future purchases.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 391 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.4 | 7 |
| Sep 24 | 3.6 | 7 |
| Oct 24 | 2.4 | 7 |
| Nov 24 | 3.1 | 8 |
| Dec 24 | 5.0 | 9 |
| Jan 25 | 4.3 | 12 |
| Feb 25 | 3.8 | 13 |
| Mar 25 | 4.0 | 62 |
| Apr 25 | 3.8 | 23 |
| May 25 | 3.5 | 29 |
| Jun 25 | 4.2 | 54 |
| Jul 25 | 4.2 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 391 most recent reviews.
“5 tires with free delivery”
“This is the worst customer service I ever saw”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | +2% | 391 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | — | 4.5 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | 1.7 out of 5 (poor) | — | 1,000 |
Bottom line: Giga Tires is #4 of 5 on overall rating in this group. On service, BJS Home Delivery scores higher (4.6 vs 3.3).
391 reviews of Giga Tires. Filter by what matters to you.
The delivery system should allow you to change the delivery type as long as it is not in route my tires were just laying on my front porch but nothing happened so you still get a good review
Lightning fast shipping! Great price!
Tires arrived as described and on time.
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Fast delivery, great price and quality. Have already recommended to friends and family.
Fast delivery however tires was about 4 years old.
Delivered on time and fit my car perfectly
Advertised tires on sale you didn't have I went thru the whole purchase. Then the next day I recieve e mail saying the tires were not available. I then bought my second choice tires which were not the super good deal like the other tires. You did offer 5 percent off coupon on that purchase but it didn't make up for the difference in my mind. Better inventory count or web update saying tires that are available.
Most tire company free shipping this one charge me 28 dollars each tire they try to make money I don’t like it
Tires are excellent! They ride smoothly and are the perfect fit.
Tires were awesome & the arrived quickly! I will always get my tires from you guys going forward.
First giga shipped wrong size tire!! Second giga took an additional 7 days to ship my RIGHT size tire!! Third giga didn’t even offer any compensation to me for all the delays and suffering I had to endure!! Last time I buy from GIGA TIRES!!!
The tires are dirty and may have been mounted on rims before. I have tried to contact them to return them. No response to email and phone number on merchant receipt is disconnected.
Great price on the product. Delivered promptly.
Giga Tires is an online tire retailer that specializes in providing quality tires at competitive prices. The company offers a wide selection of premium tire brands, catering to various vehicle types, including cars, SUVs, and trucks. Customers can easily search for tires by vehicle model, size, or brand through the user-friendly website, making the tire purchasing process efficient and straightforward. In addition to tire sales, Giga Tires provides options for fast shipping directly to customers' homes or delivery to local installers for convenience. The company also offers flexible financing options, allowing customers to buy now and pay later. With a commitment to customer satisfaction, Giga Tires features a 45-day return policy, ensuring that customers can shop with confidence.
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