Giga Tires is an online tire retailer that specializes in providing quality tires at competitive prices. The company offers a wide selection of premium tire brands, catering to various vehicle types, including cars, SUVs, and trucks. Customers can easily search for tires by vehicle model, size, or brand through the user-friendly website, making the tire purchasing process efficient and straightforward. In addition to tire sales, Giga Tires provides options for fast shipping directly to customers' homes or delivery to local installers for convenience. The company also offers flexible financing options, allowing customers to buy now and pay later. With a commitment to customer satisfaction, Giga Tires features a 45-day return policy, ensuring that customers can shop with confidence.
Giga Tires receives a mix of feedback from its customers, with a notable majority praising the fast shipping and competitive pricing of their tires. Many reviewers highlight the impressive delivery speed, often receiving their orders within two days, which contributes to a positive overall experience.
Customers appreciate the user-friendly website and the ease of the ordering process, frequently mentioning that they found the prices to be great. However, there are significant complaints regarding order fulfillment, with some consumers reporting delays and receiving incorrect items. A few reviewers express dissatisfaction with customer service, citing unhelpful responses when inquiring about their orders. Despite these issues, the overall sentiment leans positive, with many customers willing to recommend Giga Tires for future purchases.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 391 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.4 | 7 |
| Sep 24 | 3.6 | 7 |
| Oct 24 | 2.4 | 7 |
| Nov 24 | 3.1 | 8 |
| Dec 24 | 5.0 | 9 |
| Jan 25 | 4.3 | 12 |
| Feb 25 | 3.8 | 13 |
| Mar 25 | 4.0 | 62 |
| Apr 25 | 3.8 | 23 |
| May 25 | 3.5 | 29 |
| Jun 25 | 4.2 | 54 |
| Jul 25 | 4.2 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 391 most recent reviews.
“5 tires with free delivery”
“This is the worst customer service I ever saw”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Delivery | Value | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | +2% | 391 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | — | 4.5 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | 1.7 out of 5 (poor) | — | 1,000 |
Bottom line: Giga Tires is #4 of 5 on overall rating in this group. On service, BJS Home Delivery scores higher (4.6 vs 3.3).
391 reviews of Giga Tires. Filter by what matters to you.
Giga tire is one of the very, very few businesses that stocks and sells the unusual size of this tractor tire that I needed. Correct size, correct tread, very fast shipping. A very good company to do business with.
Great price on tires purchase, shipping was a bit high, but overall it was a great value.
Gigatires, LLC has many negative reviews. For this reason, I did not want to deal with them. 04/02/25 I ordered 4 tires Dunlop ST30 225/65R17 on the Walmart website, but the store transferred my order to the Gigatires, LLC. After 3 minutes I cancelled the order but they refused to return my money. After 12 hours the order was sent and I received it in the morning 04/06/25. Of the 4 tires, 1 was made in 2021 and 3 were in 2022, that is, they sent old tires. The factory warranty is issued for 5 years of storage (provided that they are stored correctly: Tires stand vertically on a rack, protected from sunlight by cotton covers. The temperature in the warehouse is maintained at 59°F, humidity is controlled by a dehumidifier. The surface is treated with silicone grease). After 5 years, the rubber hardens and does not provide safe grip on the road surface when braking the car, and can also tear when driving on the highway. Judging by the look of my tires, they were stored flat in a tall stack in an unknown location for a long time (the sides were deformed). In short, guys, draw your own conclusions! Addition: today 04/10/2025 in Movis Tire Shop they were unable to install tires - all sidewalls are bent and defective! I will send back all 4 tires (at my expense).
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A speedy ordering, payment and receipt process. Tires delivered four days before initial estimate (perhaps due in part to overly pessimistic estimate - but quick none-the-less.) Overall, a great transaction.
Tires shipped on time. Got what I ordered. Will use you again
Tire's are great price was reasonable and delivered fairly fast
Ordered a tire and payed for it. 2 days later my order was canceled. Inquired with customer support and was informed my order "slipped through" at the price it was ordered at. I was welcomed to order the tire at a much higher price. Super shaddy company, and I will never order from them again.
The delivery was amazing got my tires in 2 days. Get prices too
Hello my name is Emanuel white!!! I ordered my tires march 5th and still haven’t received the rest of my order. The only time this company responds is only when I left a bad review. This is actually my second review that I have left. I haven’t spoken to a human being for a month now only Response from these reviews. I haven’t spoken never dealt with this type of professionalism. I’m only leaving this review because no one will ever call me or respond. All I want is to talk to someone so I can know how to proceed. This is shameful
The only reason for not giving 5 star is the cost for shipping. The tires I purchased I saved about $30 compared to buying a similar tire online at Walmart and about $200 from local shops. I wanted to also purchase commercial steer tires but the cost of shipping is more than 1 tire. Giga Tires should find a way to reduce shipping cost for customers.
Don't buy from this company. Don't believe any good reviews. Ordered name brand 4 ply tires for my lawnmower. Received cheap off brand 2 ply tires. They charge for shipping than an extra charge for handling plus a recycling fee. Recycling fee for what they are not receiving my old tires. Won't answer text icon received message stating someone will be with you shortly. Didn't happen so I called put on hold no one answers. So don't buy from this company. Put this company out of business! Received a reply from company saying they were sorry. Read below.However they did not say anything about refunding the difference between names brand and cheap off brand. Not a good practice.
Tires were the exact ones I ordered and they were delivered in a timely manner. Will definitely buy from them again!
Fast shipping and very easy to find exactly what you are looking for on the site and cheap prices!! Absolutely the best prices and tires I’ve found.
The service and promptly delivery.
My tires was not at pepboys when i went to get them install, and i tried to see where are my tires but i have to wait 24 to 48 hours to know what happened and i need them asap
Great experience 🤝
Giga Tires is an online tire retailer that specializes in providing quality tires at competitive prices. The company offers a wide selection of premium tire brands, catering to various vehicle types, including cars, SUVs, and trucks. Customers can easily search for tires by vehicle model, size, or brand through the user-friendly website, making the tire purchasing process efficient and straightforward. In addition to tire sales, Giga Tires provides options for fast shipping directly to customers' homes or delivery to local installers for convenience. The company also offers flexible financing options, allowing customers to buy now and pay later. With a commitment to customer satisfaction, Giga Tires features a 45-day return policy, ensuring that customers can shop with confidence.
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