Pedido hecho el 16 de septiembre
Pedido hecho el 16 de septiembre, 759 euros. Dicen que no tienen stock y pido mi reembolso inmediatamente. Un mes después, ni pedido, ni reembolso. ¿Dónde está mi dinero?

GLOBAL AUDIO STORE is an online retail platform specializing in a wide range of audio products, catering to both casual listeners and audiophiles. The company offers an extensive selection of audio equipment, including headphones, speakers, amplifiers, and accessories, designed to enhance the listening experience for music enthusiasts and professionals alike. Targeting consumers who value high-quality sound and reliable audio technology, GLOBAL AUDIO STORE provides users with detailed product information and customer reviews to facilitate informed purchasing decisions. With a focus on customer satisfaction, the platform aims to connect audio lovers with the best products available in the market, ensuring that they find the right equipment to suit their individual needs.
Global Audio Store receives overwhelmingly negative feedback, with many customers expressing frustration over unfulfilled orders and difficulties in obtaining refunds. While some reviewers mention the store's appealing range of audio products and competitive pricing, these positives are overshadowed by complaints about poor service and alleged scams.
Numerous consumers report that after placing orders, they either received defective items or nothing at all, with many stating that their money was taken without delivery. Customers also highlight the lack of communication and support from the staff, with some feeling misled about warranty and replacement policies. The sentiment is further exacerbated by claims of financial instability within the company, leading to a lack of trust.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 98 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 24 | 1.0 | 3 |
| May 24 | 1.0 | 4 |
| Jun 24 | 2.8 | 4 |
| Jul 24 | 3.4 | 10 |
| Aug 24 | 2.3 | 3 |
| Sep 24 | 1.0 | 2 |
| Oct 24 | 1.0 | 30 |
| Nov 24 | 1.0 | 3 |
| Dec 24 | 1.0 | 3 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 98 most recent reviews.
“I ordered an Ashdown bass amplifier after finding these guys online”
“Now they decided to keep my money without delivering my order or refund, due to financial difficulties”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Website & app | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.2 out of 5 (poor) | 67 out of 100 | 2.1 out of 5 (poor) | 2.4 out of 5 (poor) | 1.0 out of 5 (poor) | −52% | 98 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.7 out of 5 (poor) | 1.1 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | — | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 1.1 out of 5 (poor) | +12% | 368 |
Bottom line: GLOBAL AUDIO STORE is #4 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 2.1).
98 reviews of GLOBAL AUDIO STORE. Filter by what matters to you.
Over a year ago
Pedido hecho el 16 de septiembre, 759 euros. Dicen que no tienen stock y pido mi reembolso inmediatamente. Un mes después, ni pedido, ni reembolso. ¿Dónde está mi dinero?
Over a year ago
Achtung! ⚠️ ⚠️ Kassieren... Vertrösten... Dann nach 2. Nachfrage angeblich insolvent obwohl die Website noch online ist! Hab über Paypal mein Geld wieder. Was für ein
Over a year ago
Auch von mir ein großes Vorsicht.Habe dort jbl Heimkino Lautsprecher bestellt und warte über 3 Wochen. Nun plötzlich sollen die insolvent sein? Zum Glück habe ich mit PayPal bezahlt. Fall ist eröffnet... See more
Over a year ago
Was told item wasn't in stock, then asked for a refund, they said would take 14 working days. I contacted them regarding the refund and this is what I got in response: Global-Audio-Store - Service... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Pedido hecho el 16 de septiembre, 759 euros. Dicen que no tienen stock y pido mi reembolso inmediatamente. Un mes después, ni pedido, ni reembolso. ¿Dónde está mi dinero?
Achtung! ⚠️ ⚠️ Kassieren... Vertrösten... Dann nach 2. Nachfrage angeblich insolvent obwohl die Website noch online ist! Hab über Paypal mein Geld wieder. Was für ein
Auch von mir ein großes Vorsicht.Habe dort jbl Heimkino Lautsprecher bestellt und warte über 3 Wochen. Nun plötzlich sollen die insolvent sein? Zum Glück habe ich mit PayPal bezahlt. Fall ist eröffnet..Hätte dort nie bestellt aber die lautsprecher gibt es kaum. Wurde jetzt noch in Italien fündig.
Was told item wasn't in stock, then asked for a refund, they said would take 14 working days. I contacted them regarding the refund and this is what I got in response: Global-Audio-Store - Service Client 15:59 (3 hours ago) to me Hello, We inform you that our company, Global Audio Store, is currently subject to a cessation of payment. Due to this situation and according to the directives of the French State, we are no longer able to ensure the returns of orders for standard exchanges, refunds or repairs. The receivables will soon be managed by a judicial administrator appointed by the Commercial Court. We deplore this situation beyond our control and apologize for the inconvenience caused to your request. We inform you that in the event that you still wish to return your order to us, we will not be able to do anything downstream of this return. In the case of an exchange or repair, we can only invite you to contact the brand of your reference directly in order to benefit from possible support or exchange. In the event that you no longer want the product due to withdrawal, we invite you to resell it on your own, or to wait for a legal representative to be assigned to us. If you have an order in progress that is awaiting shipment or awaiting reimbursement, we invite you to contact us by email so that we can modify your order with one or more products that we have in stock for the amount of your order before the date of October 22, 2024. The legal representative will take over our receivables at the end of October in order to ensure pending customer refunds. We thank you once again for your understanding and your trust in us for your purchases at Global Audio Store. All that remains is for us to wish you an excellent continuation in the world of music. Musically always, Customer Service / GLOBAL AUDIO STORE
Oups !!...j'ai reçu ma commande Global Audio Store ce matin..!?? franchement je n'y croyais plus suite aux mésaventures relatées par beaucoup d'entre nous sur le web, bizarrement après un signalement à la DGRCCF, Paypal et autres... à surveiller quand même mon cas est peut-être une exception ! Chat échaudé craint l'eau froide , j'éviterai ce site dans mes prochains achats matos.
Company on suspension of payments!! Can not give 0 stars because trustpilot doesn't allow it! Be advised that they will not give you any refund or after-sales service, even if the products are wrong or broken!
Ein sehr dubioses Unternehmen . Man hört wochenlang nichts , dann wird mitgeteilt dass der Artikel nicht lieferbar ist. Wenn man sein Geld zurückverlangt, wieder Funkstille für ein paar Wochen. Nach mehrmaliger Aufforderung wird die Bankverbindung angefragt,obwohl diese ja dort bekannt sein müsste, ich habe ja schließlich per Überweisung bezahlt. Schickt man die Bankverbindung, kommt die Aufforderung diese per PDF (!) zu schicken. Dann die Info , dass das Geld, immerhin € 620.00 , innerhalb 14 Tage rücküberwiesen wird.Nach weiteren 16 Tagen kein Geld auf dem Konto. Ich habe dann ein Inkassobüro in Frankreich ( Black Sheep, Mulhouse ) beauftragt, dass Geld einzuklagen. Das hat dann geklappt. Das Inkasso Büro kann ich durchaus empfehlen.
Ampli Basse commandé début Juin reçu très abimé (absence de suremballage, carton et ampli éclatés). 5 semaines de délai pour obtenir un retour chez le vendeur, 2 semaines pour valider ce retour chez eux pour finalement m'expliquer qu'ils sont en rupture de stock et qu'il faut attendre plusieurs semaines pour espérer en avoir un nouveau. 3ème commande chez eux et à chaque fois des problèmes à n'en plus finir, un service client qu'il faut relancer chaque semaine pour des réponses floues qui ne règlent pas le problème.
Habe Monitorboxen bestellt, kann nur gutes sagen. Bester Preis im Netz, Lieferzeit nach D. ca eine Woche. Top.
Die erste Lieferung der E-Gitarre G&L Comanche Tribute in Emerald Blue hatte leider ein Problem, das ich nicht lösen konnte (oder wollte); das Tremolo schien nicht frei zu schwingen. Habe diesen Mangel angegeben und es wurde die Retoure eingeleitet. Es erfolgte eine zweite Lieferung sogar mit zusätzlichen Preisnachlass, bei der dann alles stimmte! Die Lieferwege sind lang, aber der Shop scheint mir sehr kulant und zu sein. Ich werde auf alle Fälle wieder dort bestellen! Wenn man im Ausland bestellt wird es keine Next-Day Lieferung geben, da muss man sich im Klaren sein 😁
Dommage que le site ait fermé... Ils proposaient du très bon matériel avec des offres intéressantes...
Bought a microphone from them via Amazon, I requested assistance (I was supposed to have 2 years warranty) and they asked me to pay the shipment (40€). The value of the microphone was 200€, they never sent it back. Almost 5 months have passed now… SCAMMERS!
Ho acquistato uno speaker Mackie Showbox la scorsa primavera al prezzo di quasi €900. lo speaker ha presentato da quasi subito molti difetti ma per rispedirgliela in francia alla loro assistenza devo spendere €50 di tasca mia...adesso leggo alcuni messaggi di utenti che dicono che l'azienda è fallita!!!!😡😡😡
Vorsicht!!!! Diese Firma hat Methode mit günstigen Angeboten zu betrügen! Du überweist das Geld, dann die Mitteilung dass der Lieferant nicht liefern kann und dann antworten sie nicht mehr. Habe nach Wochen über VISA Card nur unter Druck zum Glück mein Geld retour bekommen! Vorsicht, Vorsicht und Warnung !!!
Have been waiting for a replacement for almost 1 year. And i dont't expect to receive it anymore. Absolute scammers DON'T BUY HERE.
Comment se rassembler pour obtenir le remboursement des sommes encaissées par ces enflures alors qu'ils savaient que la date du tribunal était fixée au 24 octobre 2024? Je suis passé le 18 septembre 2024 pour commander 4 enceintes Focal, une carte son Volt 476P, pieds, câbles et connectiques. 2 enceintes occase du show room m'ont été proposées, plus 1 neuve. Le reste passé en commande et livrable sous 5 à 6 semaines... 18 septembre + 5 à 6 semaines = bien après le tribunal. De plus, n'ayant pu prendre tout le matériel dans ma voiture, une enceinte Focal payée est restée en chez eux, que je devais récupérer lors de l'arrivée du reste en commande. Aucun des enflures qui bossaient là-bas ne m'a passé un coup de fil pour que je récupère mon matos avant la fermeture. Le milieu de la musique et des festivals est très petit... on va se croiser, un jour ou l'autre... à Lias, ou ailleurs... Qui est le mandataire liquidateur ? Est-ce que leur guinguette tourne toujours ? Si oui, il faut aller faire le blocus. Votre blabla sur la crise économique, Amazon, l'État, c'est du pipeau. Vous êtes des escrocs et vous aller payer. On ne baise pas un Corse sans en payer le prix Pace é salute.
Rendeltem tőlük. Kártyával fizettem 1000 euro értékben. Levonták, majd közölték, hogy csődbe mentek. Se pénz, se hangszer! Nem tudom, kihez fordulhatnék?!
Aucune publication au BODACC de cessation de paiement, avant d'être en liquidation judiciaire, il faut que le tribunal mette en redressement judiciaire. Retour garantie d'un produit à 600€ chez eux. J'ai eu le gérant par téléphone, c'est un mytho. @tous les arnaqués faites un collectif, car quand la liquidation sera prononcé on ne pourra plus rien faire.
Idem que pour d'autres personnes. Produit commandé argent débité mais non livré. Heuresement Commande effectuée par Amazon qui prend en charge le remboursement.
I ordered an item, which they had to order home first. Now they decided to keep my money without delivering my order or refund, due to financial difficulties. Bank contacted and reported to European Commission
GLOBAL AUDIO STORE is an online retail platform specializing in a wide range of audio products, catering to both casual listeners and audiophiles. The company offers an extensive selection of audio equipment, including headphones, speakers, amplifiers, and accessories, designed to enhance the listening experience for music enthusiasts and professionals alike. Targeting consumers who value high-quality sound and reliable audio technology, GLOBAL AUDIO STORE provides users with detailed product information and customer reviews to facilitate informed purchasing decisions. With a focus on customer satisfaction, the platform aims to connect audio lovers with the best products available in the market, ensuring that they find the right equipment to suit their individual needs.
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