Green Mountain Energy is a retail electricity provider that offers renewable energy plans to residential and commercial customers in deregulated energy markets. The company focuses on providing electricity sourced from renewable sources such as wind and solar power. They typically serve customers in states with deregulated electricity markets, allowing consumers to choose their energy supplier.
Green Mountain Energy receives a generally positive reception from customers, with many praising its commitment to renewable energy and reliable service. Reviewers appreciate the straightforward signup process and the clarity of plan options, highlighting the company's dedication to environmentally conscious practices.
Many express satisfaction with the predictable billing and the quality of customer support, noting that service interruptions are rare. However, some customers report issues with the initial setup, experiencing delays during enrollment that could be frustrating. Additionally, there are mentions of communication challenges regarding rate changes and occasional billing confusion.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 227 |
12 reviews of Greenmountainenergy. Filter by what matters to you.
7 months ago
No major complaints about the service itself. The renewable energy options are good and billing has been accurate. Customer service response time could be faster when you need help.
7 months ago
While I love that they offer 100% renewable energy plans, their communication about rate changes could be clearer. I received a notice but it was buried in fine print. The actual service has been soli... See more
7 months ago
Perfect solution for those who want to support renewable energy. The plans are clearly explained and I've had no issues with service reliability. Their website makes it easy to track usage and manage... See more
Quick answers to the questions people ask most.
Green Mountain Energy is a retail electricity provider that offers renewable energy plans to residential and commercial customers. They specialize in clean energy options including wind and solar power plans across deregulated electricity markets.
Green Mountain Energy operates in deregulated electricity markets including Texas, Pennsylvania, Illinois, Ohio, and several other states. Service availability depends on your specific location within these states.
You can reach customer service by calling their main phone number, visiting their website's contact page, or using their online chat feature. Customer support is available to help with account questions, billing, and service issues.
Customer service hours are typically Monday through Friday during standard business hours, with extended hours available through their website and automated phone systems. Specific hours may vary by department and can be found on their official website.
You can switch by signing up online, calling their sales team, or working with an authorized representative. The switching process typically takes 1-2 billing cycles and Green Mountain Energy handles the transition with your utility company.
Green Mountain Energy offers various renewable energy plans including 100% wind power, solar energy options, and mixed renewable sources. Plans may include fixed-rate, variable-rate, or time-of-use pricing structures.
Billing is typically done monthly with options for paper or electronic statements. Payment methods usually include online payments, automatic bank drafts, phone payments, and mail-in payments.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
This company makes it easy to reduce your carbon footprint without any hassle. The enrollment was quick, rates are competitive, and knowing my energy comes from wind and solar sources gives me peace of mind. Highly recommend to anyone looking to go green.
No major complaints about the service itself. The renewable energy options are good and billing has been accurate. Customer service response time could be faster when you need help.
While I love that they offer 100% renewable energy plans, their communication about rate changes could be clearer. I received a notice but it was buried in fine print. The actual service has been solid though.
Perfect solution for those who want to support renewable energy. The plans are clearly explained and I've had no issues with service reliability. Their website makes it easy to track usage and manage your account.
Had some hiccups during the initial enrollment process that caused delays in service activation. Once everything was sorted out, the service has been fine, but the onboarding experience wasn't smooth.
I appreciate their commitment to clean energy and the service has been reliable. However, the rates are slightly higher than some competitors. The peace of mind knowing I'm supporting renewable energy makes it worth it for me, but I wish it was more affordable.
Made the switch six months ago and no regrets. Bills are predictable and I feel good about supporting clean energy.
Setting up service was straightforward and customer service was helpful when I had questions about my plan options.
The renewable energy aspect is fantastic and aligns with my values. However, I've had some confusion with billing statements that took a few calls to resolve. Once sorted out, everything has been fine.
Been a customer for three years now and have never had any issues with service interruptions. When I moved apartments, their customer service team made the transfer process incredibly easy. The online account management portal is user-friendly too.
Been using them for over a year now and generally satisfied. The renewable energy sourcing is legit and service has been dependable. Rates are fair for what you get, though not the cheapest option available.
Switched to Green Mountain Energy last year and couldn't be happier with the decision. The transition was seamless and my bills have been consistent. Love knowing my electricity comes from renewable sources.
Cancellation policies vary by plan type and state regulations. Most plans allow cancellation with proper notice, though early termination fees may apply depending on your contract terms.
Yes, Green Mountain Energy provides electricity plans for businesses of various sizes, from small commercial accounts to large industrial customers. Business rates and terms may differ from residential offerings and often include customized solutions.
Green Mountain Energy is a retail electricity provider that offers renewable energy plans to residential and commercial customers in deregulated energy markets. The company focuses on providing electricity sourced from renewable sources such as wind and solar power. They typically serve customers in states with deregulated electricity markets, allowing consumers to choose their energy supplier.
