Green Mountain Energy is a retail electricity provider that offers renewable energy plans to residential and commercial customers in deregulated energy markets. The company focuses on providing electricity sourced from renewable sources such as wind and solar power. They typically serve customers in states with deregulated electricity markets, allowing consumers to choose their energy supplier.
Green Mountain Energy receives a generally positive reception from customers, with many praising its commitment to renewable energy and reliable service. Reviewers appreciate the straightforward signup process and the clarity of plan options, highlighting the company's dedication to environmentally conscious practices.
Many express satisfaction with the predictable billing and the quality of customer support, noting that service interruptions are rare. However, some customers report issues with the initial setup, experiencing delays during enrollment that could be frustrating. Additionally, there are mentions of communication challenges regarding rate changes and occasional billing confusion.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.4 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 227 |
12 reviews of Greenmountainenergy. Filter by what matters to you.
Had some hiccups during the initial enrollment process that caused delays in service activation. Once everything was sorted out, the service has been fine, but the onboarding experience wasn't smooth.
Quick answers to the questions people ask most.
Green Mountain Energy is a retail electricity provider that offers renewable energy plans to residential and commercial customers. They specialize in clean energy options including wind and solar power plans across deregulated electricity markets.
Green Mountain Energy operates in deregulated electricity markets including Texas, Pennsylvania, Illinois, Ohio, and several other states. Service availability depends on your specific location within these states.
You can reach customer service by calling their main phone number, visiting their website's contact page, or using their online chat feature. Customer support is available to help with account questions, billing, and service issues.
Customer service hours are typically Monday through Friday during standard business hours, with extended hours available through their website and automated phone systems. Specific hours may vary by department and can be found on their official website.
You can switch by signing up online, calling their sales team, or working with an authorized representative. The switching process typically takes 1-2 billing cycles and Green Mountain Energy handles the transition with your utility company.
Green Mountain Energy offers various renewable energy plans including 100% wind power, solar energy options, and mixed renewable sources. Plans may include fixed-rate, variable-rate, or time-of-use pricing structures.
Billing is typically done monthly with options for paper or electronic statements. Payment methods usually include online payments, automatic bank drafts, phone payments, and mail-in payments.
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Cancellation policies vary by plan type and state regulations. Most plans allow cancellation with proper notice, though early termination fees may apply depending on your contract terms.
Yes, Green Mountain Energy provides electricity plans for businesses of various sizes, from small commercial accounts to large industrial customers. Business rates and terms may differ from residential offerings and often include customized solutions.
Green Mountain Energy is a retail electricity provider that offers renewable energy plans to residential and commercial customers in deregulated energy markets. The company focuses on providing electricity sourced from renewable sources such as wind and solar power. They typically serve customers in states with deregulated electricity markets, allowing consumers to choose their energy supplier.
