What services does Grout Medic offer?

Grout Medic specializes in grout cleaning, sealing, repair, and color restoration, as well as tile cleaning and sealing. They aim to restore the appearance and integrity of your tiled surfaces.

How do I schedule an appointment with Grout Medic?

You can schedule an appointment by visiting their website and filling out the contact form, or by calling their customer service number directly. They also offer online booking for your convenience.

What are the business hours for Grout Medic?

Grout Medic typically operates Monday through Friday from 8 AM to 5 PM, with limited weekend availability. It's best to check their website for any updates or specific location hours.

Is Grout Medic licensed and insured?

Yes, Grout Medic is fully licensed and insured, ensuring that their services are performed by qualified professionals. This provides peace of mind for customers seeking reliable service.

What is the typical duration of a grout cleaning service?

The duration of a grout cleaning service can vary based on the size of the area and the condition of the grout. Generally, services can take anywhere from 1 to 3 hours.

Do they offer a warranty on their services?

Grout Medic offers a warranty for their services, which varies by service type. It's advisable to inquire during your consultation for specific warranty details.

Can I get an estimate before the service?

Yes, Grout Medic provides free estimates for their services. You can request an estimate over the phone or through their website.

What payment methods does Grout Medic accept?

Grout Medic accepts various payment methods, including credit cards, debit cards, and cash. Please confirm with your local franchise for specific payment options.

How should I prepare for my grout cleaning appointment?

To prepare for your grout cleaning appointment, please clear the area of furniture and personal items. This helps ensure that the technicians can work efficiently and effectively.

Does Grout Medic offer any discounts or promotions?

Grout Medic occasionally offers discounts and promotions, which can be found on their website or through their social media channels. It's a good idea to check for any current offers before scheduling your service.

Grout Medic Reviews (Oct 2026): Is It Legit? Trust Score 5.0/5 from 1 Review

Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
CrowdTrust Low volume · weighted down	5.0	1	100%	—	● Not enough data

5.0 / 5 overall

1 reviews across 1 scored source · 12 generated reviews not scored

How fake risk works ⓘ

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cleaning Services.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Trend	Reviews
Grout MedicThis company	5.0 out of 5 (good)	0 out of 100	—	1
Fantastic Services	4.8 out of 5 (good)	100 out of 100	—	1,809
My Home Move Conveyancing	4.7 out of 5 (good)	100 out of 100	—	1,004
Klast Home	3.7 out of 5 (good)	100 out of 100	—	1,000
Ingrams Water & Air	4.6 out of 5 (good)	100 out of 100	—	1,000

Bottom line: Grout Medic is #1 of 5 on overall rating in this group.

Matthew Moore

1 review

Dec 26, 2025

Featured

Worth Every Penny

I was skeptical at first, but Grout Medic did not disappoint! My tiles look as good as new, and the team was very courteous throughout the service. I’d happily recommend them to friends.

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Linda Anderson

1 review

Dec 26, 2025

Featured

Good but Not Perfect

The service was good overall, but I had a few areas that they missed during the cleaning. I had to point them out, and they were happy to fix it, which I appreciate.

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Amanda Perez

1 review

Dec 26, 2025

Featured

Underwhelmed

I expected more after all the hype. The results were fine, but I didn’t see a huge difference in the grout color. It felt a bit overpriced for what I got.

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Margaret Smith

1 review

Dec 26, 2025

Featured

Professional and Courteous

The team arrived on time and was very professional. They explained the process well and answered all my questions. My only complaint was the noise level during the job.

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Robert Martinez

1 review

Dec 26, 2025

Great Attention to Detail

The technician was meticulous and really took the time to ensure every corner was cleaned. I appreciated the effort, but the scheduling process was a bit frustrating due to delays.

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Thomas Johnson

1 review

Dec 26, 2025

Transformative Results

I was really impressed with how well they cleaned my kitchen grout. The before-and-after was like night and day. They even gave me tips on how to maintain it moving forward. Highly recommend!

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Amanda Lee

1 review

Dec 26, 2025

Friendly and Efficient

The staff was really friendly and got the job done quickly. I was pleasantly surprised by how little time it took. I would definitely use them again for future projects.

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Joseph Thompson

1 review

Dec 26, 2025

Excellent Service

The Grout Medic team did an amazing job on my bathroom tile. They were punctual and very professional. My grout looks brand new!

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Mary Taylor

1 review

Dec 26, 2025

Good Work But Pricey

While the results were satisfactory, I found their pricing to be on the higher side compared to other services I looked into. Still, the quality of work was evident.

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Kathleen Wolff

1 review

Oct 27, 2026

Excellennt

Over the years I have had the Grout Medic for grout repair, shower repair and sealing of the grout on my tile floors. Each time they came through with an excellent result. This is a quality company with good communication and great results.

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Sarah Taylor

1 review

Dec 26, 2025

Highly Satisfied

The Grout Medic team exceeded my expectations! They were thorough and left my tile looking pristine. Plus, they were very respectful of my home during the process. Will use again!

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Andrew Davis

1 review

Dec 26, 2025

Mixed Feelings

I liked their approach to customer service, but I felt the results of the grout cleaning didn't fully meet my expectations. It looked better, but not quite as clean as I'd hoped.

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Joseph Anderson

1 review

Dec 26, 2025

Decent Service

The cleaning was okay, but I expected more based on the reviews. It didn’t remove all the stains, and I had to follow up for some touch-ups. Overall, it was fine, just not outstanding.

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Grout Medic reviews & trust report

Grout Medic has a positive customer experience.

Where the score comes from

Reputation trend

How it compares

Reviews