Mixed Feelings
I liked their approach to customer service, but I felt the results of the grout cleaning didn't fully meet my expectations. It looked better, but not quite as clean as I'd hoped.
Grout Medic is a business that specializes in grout and tile restoration services. They offer solutions for cleaning, sealing, and repairing grout and tile surfaces, aiming to enhance the appearance and longevity of these materials. The company typically serves both residential and commercial clients.
Grout Medic receives high praise from many customers for their effective grout cleaning and repair services, with several reviewers noting the transformative results and professional demeanor of the staff. Many people highlight the courteous and efficient service, appreciating the team's attention to detail and willingness to address any missed spots.
However, some consumers express disappointment, feeling underwhelmed by the results compared to their expectations, particularly regarding grout color changes. A few reviews mention that the pricing feels steep for the service provided, with mixed feelings about the overall value. Despite these criticisms, the majority of feedback reflects satisfaction with the quality of work and customer service. Overall, Grout Medic is viewed positively, with many willing to recommend their services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
CrowdTrust Low volume · weighted down | 5.0 | 1 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cleaning Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 5.0 out of 5 (good) | 0 out of 100 | — | 1 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 |
Bottom line: Grout Medic is #1 of 5 on overall rating in this group.
13 reviews of Grout Medic. Filter by what matters to you.
I liked their approach to customer service, but I felt the results of the grout cleaning didn't fully meet my expectations. It looked better, but not quite as clean as I'd hoped.
The cleaning was okay, but I expected more based on the reviews. It didn’t remove all the stains, and I had to follow up for some touch-ups. Overall, it was fine, just not outstanding.
Quick answers to the questions people ask most.
Grout Medic specializes in grout cleaning, sealing, repair, and color restoration, as well as tile cleaning and sealing. They aim to restore the appearance and integrity of your tiled surfaces.
You can schedule an appointment by visiting their website and filling out the contact form, or by calling their customer service number directly. They also offer online booking for your convenience.
Grout Medic typically operates Monday through Friday from 8 AM to 5 PM, with limited weekend availability. It's best to check their website for any updates or specific location hours.
Yes, Grout Medic is fully licensed and insured, ensuring that their services are performed by qualified professionals. This provides peace of mind for customers seeking reliable service.
The duration of a grout cleaning service can vary based on the size of the area and the condition of the grout. Generally, services can take anywhere from 1 to 3 hours.
Grout Medic offers a warranty for their services, which varies by service type. It's advisable to inquire during your consultation for specific warranty details.
Yes, Grout Medic provides free estimates for their services. You can request an estimate over the phone or through their website.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Grout Medic accepts various payment methods, including credit cards, debit cards, and cash. Please confirm with your local franchise for specific payment options.
To prepare for your grout cleaning appointment, please clear the area of furniture and personal items. This helps ensure that the technicians can work efficiently and effectively.
Grout Medic occasionally offers discounts and promotions, which can be found on their website or through their social media channels. It's a good idea to check for any current offers before scheduling your service.
Grout Medic is a business that specializes in grout and tile restoration services. They offer solutions for cleaning, sealing, and repairing grout and tile surfaces, aiming to enhance the appearance and longevity of these materials. The company typically serves both residential and commercial clients.