GymFit is a UK-based company specializing in the supply of gym parts, equipment, and accessories for fitness enthusiasts and commercial gyms. The company provides a comprehensive range of products, including free weights, barbells, and functional training equipment, catering to the needs of both individual consumers and fitness facilities. With a commitment to quality and durability, GymFit offers essential components for various gym models and makes, ensuring that customers can maintain and enhance their fitness setups effectively. Targeting both personal trainers and gym owners, GymFit also offers maintenance services and repairs through a nationwide network of engineers. Their website, gym-fit.co.uk, features a user-friendly interface where customers can easily browse and purchase a wide selection of popular brands and gym essentials. By focusing on providing reliable gym equipment and accessories, GymFit aims to support the fitness community across the UK.
Reviewers express significant dissatisfaction with GymFit, highlighting major issues with product quality and customer service. Many customers report receiving items that do not match the descriptions or images, with complaints about poor quality and incorrect sizes.
The return process is particularly criticized, with numerous consumers stating that they face difficulties in returning items and obtaining refunds, often citing high return shipping costs and unresponsive customer service. Despite a few positive mentions of specific products like the spin bike timing belt, these are overshadowed by the overwhelming negative experiences shared. Customers warn others to avoid the company, labeling it as a scam and expressing frustration over long delivery times and lack of support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.7 | 34 | 100% | +1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | 1.0 | 4 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 1.0 | 2 |
| May 25 | 1.0 | 3 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 1.0 | 1 |
| Sep 25 | 2.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 34 most recent reviews.
“Order ID #945275 You have sent a roadside quality product to me”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports & Recreation.
| Company | Overall | Legit | Quality | Website & app | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 1.7 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.4 out of 5 (poor) | 1.0 out of 5 (poor) | — | 34 |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | — | 0% | 343 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 85 | |
| 1.7 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.5 out of 5 (poor) | 1.0 out of 5 (poor) | — | 60 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 43 |
Bottom line: GymFit is #4 of 5 on overall rating in this group. On quality, ONE Sports Warehouse scores higher (5.0 vs 1.0).
34 reviews of GymFit. Filter by what matters to you.
Over a year ago
Second time I have used this company without issue. This time an AD8 pop pin . The one they supplied looked slightly different but was very solidly made and is actually easier to use than the old one... See more
Over a year ago
Gymfit vill att jag ska skicka tillbaka paketet till Kina en kostnad på ca 500kr och påstår att återbetalningen tar 2 till 5 dagar (bluff) det tar minst en vecka bara för paketet att komma fram. Handl... See more
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ICG IC7 Spin Bike Timing Belt Communication wasn't great and courier charge a little on the expensive side for this day and age but got my belt a lot quicker than I could have gotten it from the manufacturer in Germany for only a few pounds more. Belt looks to be a legitimate part manufactured by Optibelts for ICG.
Just shows what a farce these reviews are anyone can type up a review None of the reviews are genuine here and are about the wrong Company. Yet Trustpilot do nothing GYM FIT DO NOT SELL CLOTHES Get your facts right before reviewing
Gymfit vill att jag ska skicka tillbaka paketet till Kina en kostnad på ca 500kr och påstår att återbetalningen tar 2 till 5 dagar (bluff) det tar minst en vecka bara för paketet att komma fram. Handla inte på Gymfit ni blir lurade.
Second time I have used this company without issue. This time an AD8 pop pin . The one they supplied looked slightly different but was very solidly made and is actually easier to use than the old one supplied with the bike. They even sent some free ankle and wrist weights, which my Wife actually wanted as well !
Fake products don’t order i am booking 2xl size but delvered L size and after i will complain his no policy for size exchange and no return policy so don’t do order its totally fake product sale
I ordered a replacement Rower Monitor. The replacement was £249.40, a lot of money for what it is. After 18 months, and very little use, the item failed. It just stopped working. I reported this to Gym Fit, and their reply is that the item has a 6 month warranty. Nothing more than that. Astonishing. Is that legal? No hint of disappointment. They have the money and have no concern as to whether the product they supply can last even 12 months.
Fraud company, Worst quality product.
no return/exchange/refund. the sizes are not standard. always go for a bigger size. the cloth is very thin and translusent. don't buy with expectations. their helpdesk email id also doesn't work. It's a complete fraud. It's gymfits.in - an Indian fraud company.
Igen har kommit shit som har ingen att göra med tröja på bilder
Order ID #945275 You have sent a roadside quality product to me.. It's not even worth for 150Rs . I dont want your Product I want to return it back .. Arrange the Pickup.. Its just a cheap product
Köp inget från gymfit deras varor håller inte alls den kvaliten som dem påstår, dem är riktiga bedragare, först tog skor jag beställde en hel månad sen när dem väl kom så blev jag helt chokat. kunde själv tillverka dessa skor med lite tyg och plast kändes det som, skorna var löjligt dåliga :(.
WARNING WARNING WARNING WARNING SHIT Produkts and the worst is This company is a scam. When you return the item they keep your money. (i returned my items 2 month ago)
Helt bedrövligt och värdelösa på att svara. Träningskläder stämde inte i storlek och var dessutom genomskinliga.
Ett riktigt uselt företag och detsamma gäller kvalitén på produkterna! Ett uppriktigt skämt! Leveranstiden är bland det längsta jag upplevt! Dessutom förbannat dyrt för riktigt usel kvalitet! Är varorna från Wish? Satsa på en mer erkänd väletablerad och välkänd webbsajt och undvik att beställa dina produkter/varor från Gymfi! De borde f*nimej skämmas!
Beställt från detta bolag men har inte fått någon vara ännu. Tyvärr läste jag inte recessionegna här innan. Undvik denna butik!! /Henrik
Worst lower i ever saw these was that lower now there is no return policy what a bakwass website
Cheater… what they offer n what is seen while order us completely different.. And in ads they show return policy but in website there is no return policy..
Yesterday i was received my parcel it's very poor worst Quality Items, Pls Don't buy anything, from them Very worst product even no return policy They will not send which they are advertisement in there website.. Don't buy anything. And Don't believe online advertisement.
Don't buy anything, Very worst product even no return policy and no replacement. They will not send which they will market. Don't buy anything. And Don't believe online advertisement.
Very unprofessional Gymfit. Says nothing when you are ordering but after you’ve paid you get an email that the item is out of stock. I’ve been waiting 5 weeks now for my product that o don’t even want anymore. VERY POOR SERVICE!!
GymFit is a UK-based company specializing in the supply of gym parts, equipment, and accessories for fitness enthusiasts and commercial gyms. The company provides a comprehensive range of products, including free weights, barbells, and functional training equipment, catering to the needs of both individual consumers and fitness facilities. With a commitment to quality and durability, GymFit offers essential components for various gym models and makes, ensuring that customers can maintain and enhance their fitness setups effectively. Targeting both personal trainers and gym owners, GymFit also offers maintenance services and repairs through a nationwide network of engineers. Their website, gym-fit.co.uk, features a user-friendly interface where customers can easily browse and purchase a wide selection of popular brands and gym essentials. By focusing on providing reliable gym equipment and accessories, GymFit aims to support the fitness community across the UK.
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