GYM SETS LTD is a UK-based retailer specializing in high-quality home gym equipment. The company offers a diverse range of fitness products, including adjustable dumbbells, hex dumbbells, kettlebells, benches, and racks. GYM SETS aims to provide customers with convenient solutions to enhance their home workout experience, catering to fitness enthusiasts of all levels, from beginners to advanced athletes.
The company's products are designed to support various training goals, whether for strength building, muscle toning, or overall fitness improvement. With a focus on durability and functionality, GYM SETS LTD strives to transform personal spaces into effective workout environments, making it easier for individuals to achieve their fitness aspirations from home.
Gym Sets Ltd receives a mixed response from customers, with a notable divide in experiences. Many reviewers praise the company for its great products and excellent service, highlighting prompt delivery and quality gym sets, particularly dumbbells and kettlebells.
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Positive feedback emphasizes the helpfulness of staff and the overall satisfaction with the equipment received. However, a significant number of consumers express frustration over order issues, including delays in delivery and incomplete shipments. Complaints about poor customer service and lack of communication are common, with some customers feeling scammed due to unfulfilled orders. While some people have had wonderful experiences, others strongly advise potential buyers to avoid the company due to these persistent issues.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
60
100%
● Low
4.0 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.0
12-month avg
4.0
All-time
4.0
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 25
4.5
8
Nov 25
3.9
52
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 45 positive reviews
Customer service58%
26 mentions
Delivery53%
24 mentions
Prices & value40%
18 mentions
Fast & efficient36%
16 mentions
“Two of the sets were a little large to hold for me though, and I was then provided with brilliant customer service by...”
On “Customer service” · Nov 14, 2025
Top complaintsof 14 negative reviews
Delivery57%
8 mentions
Refund43%
6 mentions
Customer service29%
4 mentions
Response time29%
4 mentions
“Order placed on the 8/11/25, part delivery on the 12/11/25”
On “Delivery” · Nov 17, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports & Recreation.
Overall rating and review count for this company and similar companies
Not overly impressed with quality - many of the dumbbells have imperfections or marks, and the tree rubber protectors had to be glued to stay in place. Tracking was hit and miss with it being provided for three out of four parcels, so left wondering about the fourth which arrived late into the evening with no notification. Overall 3* for value for money.
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GYM SETS LTD is a UK-based retailer specializing in high-quality home gym equipment. The company offers a diverse range of fitness products, including adjustable dumbbells, hex dumbbells, kettlebells, benches, and racks. GYM SETS aims to provide customers with convenient solutions to enhance their home workout experience, catering to fitness enthusiasts of all levels, from beginners to advanced athletes.
The company's products are designed to support various training goals, whether for strength building, muscle toning, or overall fitness improvement. With a focus on durability and functionality, GYM SETS LTD strives to transform personal spaces into effective workout environments, making it easier for individuals to achieve their fitness aspirations from home.