Henrys Watches is a specialized retailer that offers a diverse range of meticulously crafted timepieces catering to various styles and preferences. The company focuses on providing high-quality watches, including classic, automatic, and minimalist designs, as well as specialized collections such as military and adventure watches. Each watch is designed with precision and attention to detail, using premium materials to ensure durability and elegance. Targeting watch enthusiasts and consumers seeking both functional and stylish timepieces, Henrys Watches aims to deliver products that resonate with individual stories and lifestyles. Their offerings include a variety of accessories and limited-time sales, making it easier for customers to find the perfect watch for any occasion. With a commitment to quality and craftsmanship, Henrys Watches strives to meet the diverse needs of its clientele.
Henrys Watches receives a mixed reception from customers, with many praising the quality and design of the watches. Reviewers highlight the beautiful craftsmanship and impressive selection, often expressing satisfaction with their purchases.
However, a significant number of consumers report serious issues, labeling the company a scam. Common complaints include long delivery times, with some watches arriving nearly a month late, and concerns about product quality, with several customers receiving defective or poorly made items. Many assert that the watches are misrepresented, claiming they are cheap products sourced from AliExpress. Overall, while some customers appreciate their purchases, the negative experiences regarding quality and service overshadow the positives, leading to a cautious sentiment about the brand.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.1 | 160 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 2.9 | 28 |
| Jun 25 | 3.2 | 57 |
| Jul 25 | 3.7 | 37 |
| Aug 25 | 2.4 | 38 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“The selection is awesome”
“This is a scam company and should be avoided at all costs”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Value | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.1 out of 5 (fair) | 33 out of 100 | 2.7 out of 5 (poor) | 3.3 out of 5 (fair) | 2.8 out of 5 (fair) | — | 160 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.1 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.6 out of 5 (poor) | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Henrys Watches is #2 of 5 on overall rating in this group. On value, Red Run scores higher (4.9 vs 2.7).
160 reviews of Henrys Watches. Filter by what matters to you.
The selection is awesome. The ordering is very easy and the shipping is fast. I have purchased three watches and they all are exactly as described and I'm thinking about purchasing one more before there gone. I just wish I would have known about Henry's watches sooner.
DO NOT TRUST HENRY'S WATCHES HE IS A SCAMMER THE WATCHES HE SELLS YOU ARE LESS THAN A DOLLAR ON ALIEXPRESS GO TO YOUTUBE, WATCH PLEASENT GREEN'S VIDEO CALLED "Don't buy stuff from old AI people" HE IS RUNNING THE ACCOUNT OVERSEAS HE IS NOT TRUSTABLE DO NOT BUY A HENRY'S WATCH
How stop sending us your Chinese Crap , my watch does not work no second hand . Pretty piece of GARBAGE 💩🫵🏻👎🏼
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Polarized pattern: few middle ratings. 52% of recent reviews are 4–5★ and 46% are 1–2★.
What CRAP !!! Do NOT even think about it I wish I had read the reviews before purchasing. SCAM …SCAM … SCAM …SCAM I have Informed the Trading Standards Office
Do NOT trust Henry's watches It is 99 cents on Aliexpress. Go on YouTube and watch PleasantGreen's video. This is a scam, and it's a money grab using AI.
This is the reply I received on 12 Aug 2025 They have emailed twice. I have emailed them asking for a 'replacement' given that Henry suggested it as an option. They have made no attempt to resolve this issue. I will repost if they do. Reply from Henrys Watches 12 Aug 2025 Hi Mr. Mitchell, I’m truly sorry to hear about the trouble you’ve experienced with your watch. At Henry’s Watches, we take pride in providing timepieces that are not only beautiful but also dependable, and it’s disappointing to learn that yours hasn’t met those standards. Please know that we stand behind every watch we sell, and I’d like to make this right for you. If you could reach out to us directly at info my team and I will personally assist you in arranging a repair, replacement, or another solution that works best for you. Thank you for bringing this to my attention—I truly value your feedback and the opportunity to resolve this matter. Warm regards, Henry
Just received the watch I ordered weeks ago and am very disappointed. The watch first of all doesn't work and the band is thin and fragile not genuine leather. It is obviously cheaply made and not as advertised. So disappointing. I just contacted Henry's to ask where to return it and request a refund.
Shipped from China. Not a British Company. Watch loses time. Second hand doesn't work. Poor Quality watch, not as described on the website. Disappointed. Buyers beware, scam website. Sadly, should have known better. Don't waste your hard earned money.
Arrived broken. Just a $5.00 watch in a $10.00 box. Cheap Chinese crap. The bogus website makes you think it's quality watch from America until you hit the purchase button. What a marketing scam. My $10.00 watch from Walmart has better quality. Says you can return but I doubt I'll ever see my 75.00 back.
Everything is fine nice watch
DO NOT BUY THIS PRODUCT. You can buy the IDENTICAL product on Temu, walmart or Aliexpress for just a few dollars instead of buying from this scammer. This scammer is just reselling cheap garbage and blatantly lying about the quality. He has no intentions of actually responding to emails calling him out on this.
this is a scam do not buy this i got the same watch for $1.00 on Temu, and he is not even a good person to reach out to, he stopped answering me once i told him i saw thesame watch at temu and they are the same thing. this is fake do not buy help me but this gy out of business and i am going to sue him for false information and assault.
You sold me a defective watch. The time is slow. The band fell apart. You won't do anything!!! Your company is a scam and everyone there are thieves!! You ripped me off of my hard earned money!!!!
There was a delivery problem and the watch was sent back without being delivered to me. I contacted Henry's Watches directly. They promptly activated another delivery order and the watch finally arrived two weeks later. It took a long time, but they personally made sure that I got my watch. Thanks.
This is my second review of a watch I bought about a month ago. It has "3ATM" on the face. I reported right after I got it that it was a piece of junk but that a return would cost more than the watch. It rained yesterday and today the inside of the watch is peppered with water droplets. I threw it in the trash after buying a plain Timex watch. Whatever sketchy people are behind this scheme should be in prison, but that's not going to happen, and the various companies that profit off their marketing should be ashamed of themselves.
Sometimes ordering online you don't get what you're hoping for but I'm very happy with my Blue simplicity watch. Thanks again - Ron
Watch arrived, but doesn’t work. Stopped 4 times in the first 6 hours, and loses a half hour per day. Hands flop around all over when trying to adjust the time. Asked for help, they suggested changing the battery… on a new watch ! Local jeweler showed evidence of moisture inside the case back, and commented on the cheap movement. Then they offered a 10% refund, on a $110 USD purchase (including shipping insurance against damage). I found I can get the exact same watch for under $20 elsewhere. Still no help on returning this from their AI generated responses. Filed a dispute with the credit card company. By the way, note under all the other bad reviews, the AI response is always the same, to contact them at the generic email address. Do the right thing, Henry’s Watches !!!
WARNING! Do not buy these so called watches, they are NOT made by some old man with the name Henry, these watches are mass produced in China, and pardon the pun, but these watches are junk. I purchased one of these Henry watches, and within the month, it kept losing time, it was supposed to be a self winder, and so I reported the problem to the company, and they told me to simply wind the watch up to maximum, being careful not to overwind it, and it would be just fine, I did as I was advised, and decided to give the watch a chance. However I was taken ill, and landed in hospital, and obviously, I could do nothing more until I came home, I came home to find Henry? is refusing to do anything about the watch not working, telling me that I am over the 30 days, they are clearly forgetting I told them within the month the watch was not working, and so, I'll have a word with trading standards, and give everyone a warning on here to stay away from Henry Watches All I can tell you is, stay away from this con, the watch will break down, if you decide you want a good watch, go to the Jeweller on your local High Street, at least you wont be cheated if something goes wrong with the watch. I'm only giving a one star rating because I have to give a star, otherwise, I wouldn't give any stars
Henrys Watches is a specialized retailer that offers a diverse range of meticulously crafted timepieces catering to various styles and preferences. The company focuses on providing high-quality watches, including classic, automatic, and minimalist designs, as well as specialized collections such as military and adventure watches. Each watch is designed with precision and attention to detail, using premium materials to ensure durability and elegance. Targeting watch enthusiasts and consumers seeking both functional and stylish timepieces, Henrys Watches aims to deliver products that resonate with individual stories and lifestyles. Their offerings include a variety of accessories and limited-time sales, making it easier for customers to find the perfect watch for any occasion. With a commitment to quality and craftsmanship, Henrys Watches strives to meet the diverse needs of its clientele.
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