HM Cosmetics is a UK-based beauty salon specializing in non-surgical cosmetic treatments and luxury beauty services. The company aims to provide a comfortable and welcoming environment for its clientele, which includes both local customers and a range of celebrity clients. HM Cosmetics offers a variety of services, including dermal fillers and other advanced beauty treatments designed to enhance clients' appearances and boost their confidence. With a team of trained professionals, HM Cosmetics prioritizes high standards and continuous innovation within the beauty industry. The salon is dedicated to ensuring that every customer feels like the best version of themselves from the moment they arrive until they leave. Through its exclusive range of services and commitment to quality, HM Cosmetics positions itself as a trusted choice for individuals seeking top-tier cosmetic enhancements and beauty treatments.
HM Cosmetics enjoys an overwhelmingly positive reputation among its customers, with many praising the warm and welcoming atmosphere created by the staff. Reviewers frequently highlight the professionalism and attentiveness of team members like Holly and Robyn, who make clients feel comfortable and well-informed throughout their treatments.
The quality of cosmetic procedures, such as lip blush and microblading, receives high marks, with many expressing satisfaction with their results. However, a small number of customers have reported issues with order processing and email responses, indicating that communication could be improved. Despite this minor criticism, the overall sentiment remains highly favorable, with most clients eager to recommend HM Cosmetics for its exceptional service and skilled staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 10 |
| Oct 24 | 5.0 | 9 |
| Nov 24 | 5.0 | 5 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 8 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 10 |
| Aug 25 | 5.0 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I visited HM last Friday and received a warm and friendly welcome”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +3% | 60 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: HM Cosmetics is #1 of 5 on overall rating in this group.
60 reviews of HM Cosmetics. Filter by what matters to you.
Over a year ago
I visited HM last Friday and received a warm and friendly welcome. All super professional, lots of info given and refreshment provided. Great treatment with Holly, all explained beforehand, as she t... See more
Over a year ago
So hospitable, kind and friendly! Would not go anywhere else!
Over a year ago
I have had my lip blush , and eyebrow microblading done by HM Cosmetics, every time I go they make you feel comfortable and well come, and make you feel relaxed
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I’ve been going to holly every year for about 3 years now I think. I honestly wouldn’t go anywhere else. She makes me feel so comfortable and at ease, she really listens when I tell her about my concerns and what I’m looking for. And my fillers always look amazing! I would 1000% recommend hm cosmetics!!
I visited HM last Friday and received a warm and friendly welcome. All super professional, lots of info given and refreshment provided. Great treatment with Holly, all explained beforehand, as she treated and then aftercare provided.
So hospitable, kind and friendly! Would not go anywhere else!
I have had my lip blush , and eyebrow microblading done by HM Cosmetics, every time I go they make you feel comfortable and well come, and make you feel relaxed
Receptionist is always pleasant towards me, and Robyn always makes me feel extremely comfortable. I got the 5ml package and I'm in love, Robyn also ensures your happy with where you want the fillers if unsure.
Felt at ease immediately. The amazing decor makes such a difference. Tamsin was fantastic and so informative and made me feel great. So happy with the results.
Amazing!!! Had a non-surgical rhinoplasty done and couldn’t recommend Holly and HM Cosmetics more!!! The overall experience was everything, I was talked through the process and was made to feel completely comfortable throughout. Amazing staff and amazing customer service with amazing results. Thank you guys!!!!
Had Russian lips done by Holly yesterday in Greenwich and I’m soo happy with them! Such lovely girls that make you feel comfortable as soon as you walk in. Thank you so much x
Third time visiting now and always always always feel so welcomed! Would recommend without a doubt 💗
I cannot stop raving about you girls! I’ve been a few times now and I’ve had the best experience. Robin has done my last few appointments and I’ve been so happy. You are all so friendly and welcoming. Makes travelling 2 hours worth it! Now even got my sister coming. Thank you girls so much, see you all very soon again xxxx
Always love coming to HM Cosmetics! All the girls are so friendly and welcoming. Wouldn’t go anywhere else 💕
Robyn did my appt she was very caring and professional . Would recommend this place . There also welcoming too.
I went in on a Saturday for a treatment and was quite nervous, but Olivia was absolutely lovely and made me feel so relaxed right from the start. She took the time to explain everything clearly and really helped calm my nerves. During my visit, I also inquired about another treatment, and Olivia was incredibly helpful with her advice, so I decided to book in again for the following Tuesday. This time, I was treated by Holly, who was just as warm and welcoming. She made me feel completely at ease, and I couldn’t be happier with the results! The whole experience from start to finish was so professional, friendly, and reassuring. I’ll definitely be going back — highly recommend this clinic!
I had the 3ml filler package done by Robyn who was absolutely amazing!! I have had filler in the past and have felt like no one has listened to how I wanted it to look but Robyn talked me through the whole thing and really listened to what I wanted. She was very knowledgeable snd helped me work out what would look best on me. I felt so comfortable and welcome and have got the results I really wanted! I couldn’t recommend HM Cosmetics and Robyn more!!! Thank you again guys!
I had my lip blush done with Robyn and she was amazingggg I was super anxious about the pain but she was lovely and spoke me through the whole process didn’t hurt at all and I am soooooo happy with the results !!! 110% recommend xxx
Holly as always was amazing ! Very informative, we had a discussion first and she completely understood what I was trying to achieve with my lips . I have always come to HM for cosmetics and would never go elsewhere ! All the staff are so friendly and welcoming
I cannot speak highly enough for Robyn who is absolutely incredible at what she does. She made the whole process really comfortable, was happy to make any changes that I wanted and made it pain free! I was very anxious going to my visit and I left extremely happy and excited to book my next appointment 🤪🥹💖
I’ve been going to HM for years now for various treatments, Holly and the team are absolutely amazing and I’m always excited to visit the salon and leave feeling 100x better!!
I had such a warm welcome by the lovely lady (Olivia) who done my procedure, she was very chatty and explained everything in detail to me! She was extremely knowledgeable and understanding about what she was doing/ what I wanted and I felt super comfortable in proceeding. She had fantastic customer service, not to mention how clean and aesthetically pleasing the salon is, their work truly speaks for itself. I cannot wait for my final results 🥰, thanks Liv.x
HM Cosmetics is a UK-based beauty salon specializing in non-surgical cosmetic treatments and luxury beauty services. The company aims to provide a comfortable and welcoming environment for its clientele, which includes both local customers and a range of celebrity clients. HM Cosmetics offers a variety of services, including dermal fillers and other advanced beauty treatments designed to enhance clients' appearances and boost their confidence. With a team of trained professionals, HM Cosmetics prioritizes high standards and continuous innovation within the beauty industry. The salon is dedicated to ensuring that every customer feels like the best version of themselves from the moment they arrive until they leave. Through its exclusive range of services and commitment to quality, HM Cosmetics positions itself as a trusted choice for individuals seeking top-tier cosmetic enhancements and beauty treatments.
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