HM Cosmetics is a UK-based beauty salon specializing in non-surgical cosmetic treatments and luxury beauty services. The company aims to provide a comfortable and welcoming environment for its clientele, which includes both local customers and a range of celebrity clients. HM Cosmetics offers a variety of services, including dermal fillers and other advanced beauty treatments designed to enhance clients' appearances and boost their confidence.
With a team of trained professionals, HM Cosmetics prioritizes high standards and continuous innovation within the beauty industry. The salon is dedicated to ensuring that every customer feels like the best version of themselves from the moment they arrive until they leave. Through its exclusive range of services and commitment to quality, HM Cosmetics positions itself as a trusted choice for individuals seeking top-tier cosmetic enhancements and beauty treatments.
HM Cosmetics enjoys an overwhelmingly positive reputation among its customers, with many praising the warm and welcoming atmosphere created by the staff. Reviewers frequently highlight the professionalism and attentiveness of team members like Holly and Robyn, who make clients feel comfortable and well-informed throughout their treatments.
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The quality of cosmetic procedures, such as lip blush and microblading, receives high marks, with many expressing satisfaction with their results. However, a small number of customers have reported issues with order processing and email responses, indicating that communication could be improved. Despite this minor criticism, the overall sentiment remains highly favorable, with most clients eager to recommend HM Cosmetics for its exceptional service and skilled staff.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
60
100%
● Low
4.9 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
5.0
12-month avg
4.9
All-time
4.9
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
10
Oct 24
5.0
9
Nov 24
5.0
5
Dec 24
—
0
Jan 25
1.0
1
Feb 25
—
0
Mar 25
5.0
2
Apr 25
5.0
1
May 25
5.0
8
Jun 25
5.0
1
Jul 25
5.0
10
Aug 25
5.0
11
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 59 positive reviews
Friendly staff24%
14 mentions
Professionalism14%
8 mentions
Customer service14%
8 mentions
Helpful support5%
3 mentions
“I visited HM last Friday and received a warm and friendly welcome”
On “Friendly staff” · Aug 26, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
This is my second time visiting HM cosmetics absolutely love the vibe and the energy as soon as you walk in. I had a non surgical nose job and chin filler done by holly she is such a beautiful soul I couldn’t be happier with my results in love 😍. My overall experience was great honestly I highly recommend HM cosmetics thank you so so much 🩷
Had a 3 area freeze with Holly on Tuesday and the results have already kicked in!
All of the girls are really friendly and welcoming and Holly was so gentle and professional throughout, thanks for giving me the cute pink lama to squeeze! 🦙💕
Also such a lovely girly salon 😊
Would definitely recommend and return for future treatments xxx
had my lips done for the first time with holly and they have come out amazing! couldn’t be happier with the result. amazing atmosphere and staff 10/10 experience
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I just want to write a review more so for Holly to read than others… thank you so much for always being so kind and attentive with every appointment I have with you. I think above your talent you should also be recognised for the heart you have. You are incredible at what you do and I am so pleased with my new lips, cheeks, chin, everything haha! Keep shining <3 love Jade x
Blessed with the best!!!!! Wouldn’t trust anyone with my face apart from Holly @HM she’s always been so calm and always makes me feel so comfortable (not a fan of needles)! And of course the results are unreal!
I absolutely love HM Cosmetics! My first time coming here to have my lips done, and I was abit nervous as where I went previously I’d always bruise really badly. Holly & Tasmin were really welcoming and so sweet. Holly done my lips, she was very professional and made me feel really comfortable during my treatment. Also the aftercare was amazing too and I was given arnica gel to apply to the treated area which really helped with minimising my bruising. I absolutely loved my lips after and the service I received I returned 1 week later for a 3ml package. Holly was amazing throughout my treatment and I left feeling soooo happy :) It’s been 2weeks since my last visit and I’m sooo in love with the results. Definitely would give 10 stars if I could!! Thank you so much Holly! I cant wait to be back (very soon lol)! x
I went to the Sidcup branch and had a lip filler appointment with Olivia. I’ve had my lips done at a different place in the past but I can safely say I’ll be coming back to HM cosmetics now, Olivia was fabulous and spoke through everything that was happening. She also listened to what I would like and the end result was exactly what I wanted . Very happy and would hugely recommend!
I got my lips done today by Robyn and for the first time after years of getting it done and dissolved, I actually like the shape . I’m quite introverted and I get nervous easily, but she made me feel at ease. The procedure was painless and fast. I’m in love with my lips and I appreciate the time Robyn took to do them :)
I went to the Sidcup branch and had the lovely Robyn sort my brows out. I had microblading and she done a great job! She made sure I was comfortable I hardly felt a thing and had a good chat. I’m going back next week for something else.
Highly recommend HM Cosmetics. I have been to the salon a couple of times now and each time the girls are always lovely and welcoming and I am always in love with the results ♥️ Thank you!
Absolutely love coming to HM Cosmetics.. the girls are so friendly and welcoming and talk you through everything you are having done ! Don’t hesitate treat yourself 😍
Highly recommend HM Cosmetics to everyone! The girls are so welcoming and professional and always take the time to ensure you’re happy with your results. I wouldn’t go anywhere else for Microblading/brows or cosmetics.
I went to have my lips done by Tazmin today, she was super friendly and so gentle when doing my lips I didn’t feel a thing. I will defo be coming back to HM cosmetics 💋they are perfect
Great experience. Holly answered all my questions and gave me her professional opinion when deciding what kind of lips to opt for. The whole team are so welcoming and the shop is beautiful. Will be coming again for sure!
Girls are super friendly, Robyn is excellent, takes time to listen to the results I want to achieve and advises on what will work best for me looking for a more subtle tweak. Highly recommend the clinic.
HM Cosmetics is a UK-based beauty salon specializing in non-surgical cosmetic treatments and luxury beauty services. The company aims to provide a comfortable and welcoming environment for its clientele, which includes both local customers and a range of celebrity clients. HM Cosmetics offers a variety of services, including dermal fillers and other advanced beauty treatments designed to enhance clients' appearances and boost their confidence.
With a team of trained professionals, HM Cosmetics prioritizes high standards and continuous innovation within the beauty industry. The salon is dedicated to ensuring that every customer feels like the best version of themselves from the moment they arrive until they leave. Through its exclusive range of services and commitment to quality, HM Cosmetics positions itself as a trusted choice for individuals seeking top-tier cosmetic enhancements and beauty treatments.