HM Cosmetics is a UK-based beauty salon specializing in non-surgical cosmetic treatments and luxury beauty services. The company aims to provide a comfortable and welcoming environment for its clientele, which includes both local customers and a range of celebrity clients. HM Cosmetics offers a variety of services, including dermal fillers and other advanced beauty treatments designed to enhance clients' appearances and boost their confidence. With a team of trained professionals, HM Cosmetics prioritizes high standards and continuous innovation within the beauty industry. The salon is dedicated to ensuring that every customer feels like the best version of themselves from the moment they arrive until they leave. Through its exclusive range of services and commitment to quality, HM Cosmetics positions itself as a trusted choice for individuals seeking top-tier cosmetic enhancements and beauty treatments.
HM Cosmetics enjoys an overwhelmingly positive reputation among its customers, with many praising the warm and welcoming atmosphere created by the staff. Reviewers frequently highlight the professionalism and attentiveness of team members like Holly and Robyn, who make clients feel comfortable and well-informed throughout their treatments.
The quality of cosmetic procedures, such as lip blush and microblading, receives high marks, with many expressing satisfaction with their results. However, a small number of customers have reported issues with order processing and email responses, indicating that communication could be improved. Despite this minor criticism, the overall sentiment remains highly favorable, with most clients eager to recommend HM Cosmetics for its exceptional service and skilled staff.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 10 |
| Oct 24 | 5.0 | 9 |
| Nov 24 | 5.0 | 5 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 8 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 10 |
| Aug 25 | 5.0 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I visited HM last Friday and received a warm and friendly welcome”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +3% | 60 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: HM Cosmetics is #1 of 5 on overall rating in this group.
60 reviews of HM Cosmetics. Filter by what matters to you.
I have recently started coming to HM in the past few months and now I would not go anywhere else! I have had multiple treatments with Holly and Robyn and they are fantastic at what they do. Holly is an absolute genius with Filler packages! Could not rate any higher ****** Xx
I had filler for the first time this week and Holly was so good at telling me everything I needed to know... I’m so happy with the results, I’ve got exactly what I asked for. Would 100% recommend x
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Great attentive and friendly service - undertaken by someone who i completely trusted
Came in last week to have a 3ml package by Robyn. She made me feel very comfortable and was very happy with the result. Will definitely be back. Oh and the salon is beautiful.
Very friendly and welcoming place Sophie is so lovely and professional and the best at lash and an eyebrow queen would highly recommend xxz
Always love seeing these girls. Robyn is always so attentive and just perfect. ♥️
I have been on a very long brow journey, struggling to achieve the look I’ve always wanted—until I met Robyn. She worked absolute magic on my brows, transforming my faded grey pigment into the most beautiful, warm-toned brows I could have ever hoped for. Her skill, precision, and eye for detail are unmatched, and I couldn’t be happier with the results. I finally have the brows I’ve been dreaming of, and I cannot thank her enough. If you’re looking for a true brow artist, Robyn is the one!
I cannot comment on the salons, however I must say their online shop and lack of communication is appalling. I placed an order on the 2nd December 2024, for a doll highlighter as a Christmas present. On the website it says dispatched within 1-2days, on the 15th December 2024, after not receiving a dispatch email I emailed them to chase it up, I did not receive a response but the following day I received an email saying my order had been dispatched. I chased up the company again on the 23rd December 2024, asking if there was any tracking information as I had not received the item. As of today, 18th January 2025, I still have not received the item or a response to any of my emails. I have now contacted them on Facebook, to try and get a response… wonder if they’ll respond. Update 10/02/2025, received a response, saying they are sorry that this happened and asked for my email address as they could not locate my order on the 21st January 2025, I responded on the 24th January 2025, by providing my email address which has been seen, and nothing since. Today, I’ve sent screenshots of the order confirmation and shipping confirmation, let’s see how this progresses.
I had profile balancing filler with Holly and I could not be happier. I was always insecure about my side profile and she has made me feel so much more comfortable 💞. In terms of pain it was very minimal as she talked me through everything she was doing and was very gentle. Will definitely be coming back soon 💞x
HM cosmetics is the absolute best Holly always does my lips so perfect and listens to exactly what I want. All the girls there are so amazing and talented I just wouldn’t ever go anywhere else after finding these angels 💕 they all make you feel so comfortable and you leave feeling a million dolla baby 😆🙌🏼💕 the best of the best
I recently had my lips done at HM Cosmetics by Olivia and it was such an amazing experience from start to finish! Leanne in the reception area was so welcoming upon arrival and made sure I felt at ease and totally prepared for my treatment! Complimentary Hot/Soft drinks are always offered on arrival and after the treatment, which makes the experience feel that extra bit luxurious! Olivia is a fabulous practitioner. We had a brief consultation before we began the treatment, where we decided on the look that we wanted to achieve for my lips, she made sure I was super comfortable throughout the whole thing and always gave me the option to pause for a moment if needed! I am super happy with the results of my treatment, and will definitely be returning in the future! Would 100% recommend!
I’ve been visiting HM for years now. 5 star service from all the girls every time. Holly is so lovely and really listens to what you are wanting from your appointment. Would give 10 stars if I can. Great team, great salon and great service. What more could you ask for! Thanks ladies x x x
have been to Hm.cosmetics for several treatments and leave loving the results everytime . They all show such professionalism and cleanliness throughout the salon. Recently got baby Botox and lip filler by tazmin and she spoke me through the entire process, made the appointment so comfortable and gave me my desired outcome. Can’t wait to return for my future treatments!
HM Cosmetics is a UK-based beauty salon specializing in non-surgical cosmetic treatments and luxury beauty services. The company aims to provide a comfortable and welcoming environment for its clientele, which includes both local customers and a range of celebrity clients. HM Cosmetics offers a variety of services, including dermal fillers and other advanced beauty treatments designed to enhance clients' appearances and boost their confidence. With a team of trained professionals, HM Cosmetics prioritizes high standards and continuous innovation within the beauty industry. The salon is dedicated to ensuring that every customer feels like the best version of themselves from the moment they arrive until they leave. Through its exclusive range of services and commitment to quality, HM Cosmetics positions itself as a trusted choice for individuals seeking top-tier cosmetic enhancements and beauty treatments.
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