Home Gallery Stores is an online retailer specializing in curated collections of furniture and designer accessories tailored to suit a variety of budgets. The company offers an extensive range of products, including outdoor furniture, home decor, and seasonal sales on top furniture brands. With a focus on customer satisfaction, Home Gallery Stores provides free premium white glove delivery on thousands of items and finance options at 0% APR.
Targeting homeowners and individuals looking to enhance their living spaces, Home Gallery Stores aims to make quality furniture accessible and affordable. The platform features user-friendly shopping categories that highlight current trends, bestsellers, and exclusive sales events throughout the year. Customers can expect expert customer service and fast, free shipping on all products, ensuring a seamless shopping experience.
Home Gallery Stores has a positive customer experience.
Home Gallery Stores receives high praise for its extensive selection and user-friendly website, making the ordering process straightforward for many customers. Reviewers frequently highlight the professionalism and efficiency of the delivery team, noting that furniture arrives quickly and well-packaged.
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The positive experiences extend to customer service, with representatives like Neil and Mae being commended for their responsiveness and helpfulness. However, some consumers express frustration regarding order issues, particularly with missing parts for sofas, which can lead to delays in resolution. Despite these complaints, the majority of feedback reflects satisfaction with product quality and pricing, often citing significant savings compared to local retailers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
24
100%
● Low
4.5 / 5 overall
=
24 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
4.7
All-time
4.5
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
2
Sep 24
5.0
1
Oct 24
5.0
1
Nov 24
4.3
6
Dec 24
4.7
3
Jan 25
5.0
2
Feb 25
—
0
Mar 25
5.0
2
Apr 25
—
0
May 25
—
0
Jun 25
—
0
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 24 most recent reviews.
Top praiseof 21 positive reviews
Delivery62%
13 mentions
Fast & efficient33%
7 mentions
Easy to use33%
7 mentions
Prices & value29%
6 mentions
“We also really appreciated the quick delivery to our house by the two polite, efficient workers who delivered our new...”
On “Delivery” · Jul 6, 2025
Top complaintsof 3 negative reviews
Shipping67%
2 mentions
“I placed an order with Home Gallery stores”
On “Shipping” · Jul 6, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
Overall rating and review count for this company and similar companies
We appreciated the selection available and the knowledge of Michael when showing us the various recliners available. We appreciated Michael’s willingness to work with us on price and terms. We also really appreciated the quick delivery to our house by the two polite, efficient workers who delivered our new chair and who took the old one away for us!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I received damaged furniture and Neil from customer service was very response and helpful in having the furniture returned and replaced. Very polite and informative.
I'm always skeptical the first time but everything was perfect
I'm always skeptical the first time i order something online especially an expensive item but everything went perfectly. I received the chair quickly and in perfect shape with no issues.
From order, to shipping updates, to delivery - all went great. Thank you for a wonderful experience.
I also feel like the price point was good as well.
We shopped around for recliners and landed on Home Gallery Stores site. It was easy to navigate, had a great selection, and we found the chairs we wanted, at a price we were happy with. Delivery was efficient and easy. Customer service was A+
Mae T. a terrific phone rep, she saved the order after website disaster! Couldn’t order because website wouldn’t accept. Mae did all the hard work pleasantly and I was able to order my display case. Thank you Mae!!!!! 😀
Home Gallery Stores is an online retailer specializing in curated collections of furniture and designer accessories tailored to suit a variety of budgets. The company offers an extensive range of products, including outdoor furniture, home decor, and seasonal sales on top furniture brands. With a focus on customer satisfaction, Home Gallery Stores provides free premium white glove delivery on thousands of items and finance options at 0% APR.
Targeting homeowners and individuals looking to enhance their living spaces, Home Gallery Stores aims to make quality furniture accessible and affordable. The platform features user-friendly shopping categories that highlight current trends, bestsellers, and exclusive sales events throughout the year. Customers can expect expert customer service and fast, free shipping on all products, ensuring a seamless shopping experience.