Home Gallery Stores is an online retailer specializing in curated collections of furniture and designer accessories tailored to suit a variety of budgets. The company offers an extensive range of products, including outdoor furniture, home decor, and seasonal sales on top furniture brands. With a focus on customer satisfaction, Home Gallery Stores provides free premium white glove delivery on thousands of items and finance options at 0% APR. Targeting homeowners and individuals looking to enhance their living spaces, Home Gallery Stores aims to make quality furniture accessible and affordable. The platform features user-friendly shopping categories that highlight current trends, bestsellers, and exclusive sales events throughout the year. Customers can expect expert customer service and fast, free shipping on all products, ensuring a seamless shopping experience.
Home Gallery Stores receives high praise for its extensive selection and user-friendly website, making the ordering process straightforward for many customers. Reviewers frequently highlight the professionalism and efficiency of the delivery team, noting that furniture arrives quickly and well-packaged.
The positive experiences extend to customer service, with representatives like Neil and Mae being commended for their responsiveness and helpfulness. However, some consumers express frustration regarding order issues, particularly with missing parts for sofas, which can lead to delays in resolution. Despite these complaints, the majority of feedback reflects satisfaction with product quality and pricing, often citing significant savings compared to local retailers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 24 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 2 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 4.3 | 6 |
| Dec 24 | 4.7 | 3 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 24 most recent reviews.
“We also really appreciated the quick delivery to our house by the two polite, efficient workers who delivered our new...”
“I placed an order with Home Gallery stores”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Delivery | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 5.0 out of 5 (good) | — | 24 |
| 3.7 out of 5 (good) | 100 out of 100 | 3.2 out of 5 (fair) | — | 3.3 out of 5 (fair) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.7 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.4 out of 5 (fair) | 3.7 out of 5 (good) | 3.2 out of 5 (fair) | — | 1,000 |
Bottom line: Home Gallery Stores is #2 of 5 on overall rating in this group.
24 reviews of Home Gallery Stores. Filter by what matters to you.
Over a year ago
We appreciated the selection available and the knowledge of Michael when showing us the various recliners available. We appreciated Michael’s willingness to work with us on price and terms. We also... See more
Over a year ago
Home Gallery has wonderful furnishings. The website showed accurate picture of the sofa I purchased.
Over a year ago
On time, worked quickly and professionally, cleaned up, furniture looks great
Over a year ago
Good selection from the website. Very fast delivery and very well packed for shipment. Very happy with my purchase
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We appreciated the selection available and the knowledge of Michael when showing us the various recliners available. We appreciated Michael’s willingness to work with us on price and terms. We also really appreciated the quick delivery to our house by the two polite, efficient workers who delivered our new chair and who took the old one away for us!
Home Gallery has wonderful furnishings. The website showed accurate picture of the sofa I purchased.
On time, worked quickly and professionally, cleaned up, furniture looks great
Good selection from the website. Very fast delivery and very well packed for shipment. Very happy with my purchase
I received damaged furniture and Neil from customer service was very response and helpful in having the furniture returned and replaced. Very polite and informative.
I LOVED the fact that the price of the couch we wanted was $700(?!) cheaper than buying it locally.
The chairs that we bought were of very good quality, very sturdy and and came within a timely manner.
Easy to order via website. Bar stools arrived as described. FYI, stools come unassembled. Not difficult to put together, but takes some time.
Modest price, comfort, stylish furniture piece, free delivery and assembly, as well as warranty.
DO NOT BUY FROM THEM. Ordered a reclining couch. It was missing an adapter. Only one side worked. Because we didn't realize for two days it they won't come back and fix it or take it back. WORST CUSTOMER SERVICE EVER. We just want someone to come fix it and they won't send anyone. Will just send the piece and instructions. The couch is heavy. They don't care. We even bought a $250 warranty and they said it doesn't help.
I'm always skeptical the first time i order something online especially an expensive item but everything went perfectly. I received the chair quickly and in perfect shape with no issues.
From order, to shipping updates, to delivery - all went great. Thank you for a wonderful experience. I also feel like the price point was good as well.
We shopped around for recliners and landed on Home Gallery Stores site. It was easy to navigate, had a great selection, and we found the chairs we wanted, at a price we were happy with. Delivery was efficient and easy. Customer service was A+
Mae T. a terrific phone rep, she saved the order after website disaster! Couldn’t order because website wouldn’t accept. Mae did all the hard work pleasantly and I was able to order my display case. Thank you Mae!!!!! 😀
Good communication at every stage of the ordering process!
I ordered a coffee table that arrived much sooner that expected. Everything arrived as advertised and was great to get it so soon.
Furniture was great. Delivery was easy. Great price.
Very fast shipping, everything came packaged extremely secure and was very easy to put together. Was very satisfied!
Easy, simple, straightforward
Home Gallery Stores is an online retailer specializing in curated collections of furniture and designer accessories tailored to suit a variety of budgets. The company offers an extensive range of products, including outdoor furniture, home decor, and seasonal sales on top furniture brands. With a focus on customer satisfaction, Home Gallery Stores provides free premium white glove delivery on thousands of items and finance options at 0% APR. Targeting homeowners and individuals looking to enhance their living spaces, Home Gallery Stores aims to make quality furniture accessible and affordable. The platform features user-friendly shopping categories that highlight current trends, bestsellers, and exclusive sales events throughout the year. Customers can expect expert customer service and fast, free shipping on all products, ensuring a seamless shopping experience.
This profile hasn't been claimed by the business owner.
