House Fox Estate Agents is a reputable real estate agency located in Weston-super-Mare, North Somerset. The company specializes in providing comprehensive property services for both buyers and sellers, facilitating a smooth and efficient real estate transaction process. With a focus on the local market, House Fox offers an array of services including property valuations, marketing strategies, and access to a diverse portfolio of residential properties.
Targeting homeowners and prospective buyers in Weston-super-Mare, House Fox Estate Agents aims to meet the needs of clients looking to navigate the property market effectively. The company is recognized for its commitment to customer service and has received accolades for its performance in the industry. By leveraging local knowledge and expertise, House Fox strives to be a trusted partner for individuals and families seeking to buy or sell their homes in the area.
House Fox Estate Agents has a positive customer experience.
House Fox Estate Agents receives overwhelmingly positive feedback, with many reviewers praising the team's professionalism, approachability, and expertise in the local market. Customers frequently highlight the quick turnaround in selling properties, often within a week, and commend the high-quality photographs that enhance listings.
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Reviewers appreciate the consistent communication and support from staff, particularly mentioning Neil and his team for their dedication throughout the buying and selling process. However, a few critical voices suggest that some experiences were less than ideal, with mentions of difficulties and a desire for better outcomes in pricing. Overall, House Fox is recognized for its outstanding service and commitment to client satisfaction, making it a highly recommended choice for property transactions.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
284
100%
● Low
4.9 / 5 overall
=
284 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 24
5.0
1
Jul 24
5.0
2
Aug 24
—
0
Sep 24
5.0
1
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
5.0
1
Apr 25
5.0
2
May 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 284 most recent reviews.
Top praiseof 281 positive reviews
Customer service48%
136 mentions
Professionalism27%
77 mentions
Prices & value23%
64 mentions
Helpful support22%
63 mentions
“We have been fortunate enough to sell and purchase various properties through House Fox over the years and once again...”
On “Customer service” · May 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
HouseFox have been amazing from the start of our house selling process.
From the valuation, pictures (Simon James), recommending mortgage brokers (Ben Cornish) and solicitors , all of which have been amazing!
The communication has been very informative.
They have offered an all round fab service with attentive staff who have gone above and beyond to ensure a high standard service.
Very good service indeed. Josh Barton and Gabby Lathall at Housefox have kept me informed all the way through the proposed sale of my property with honest and realistic advice. I thoroughly recommend them
Had a fantastic experience with House Fox Estate agent. Finally found the house that I wanted. Had my offer accepted. Erin Hall was very helpful and supportive with information. This has been a very new experience for me and my stress levels would have been a lot worse if I hadn’t experienced the friendly and professional service provided. Thank you.
What services does House Fox Estate Agents provide?
House Fox Estate Agents offers comprehensive real estate services including property sales, purchases, rentals, and property management. We assist both buyers and sellers throughout the entire transaction process. Our team also provides property valuations and market consultations.
What are your business hours?
Our office hours are typically Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. We are closed on Sundays and major holidays. Extended viewing appointments can often be arranged outside regular hours by appointment.
How can I contact House Fox Estate Agents?
You can reach us by phone during business hours, through our website contact form, or by visiting our office location. We also respond to email inquiries and maintain active social media channels. Contact details are available on our website and marketing materials.
Do you handle both residential and commercial properties?
Yes, House Fox Estate Agents works with both residential and commercial properties. Our services include houses, apartments, condos, office spaces, retail locations, and investment properties. Our agents have specialized knowledge in different property types to better serve your needs.
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What areas do you serve?
House Fox Estate Agents serves the local area and surrounding neighborhoods within our market region. We have extensive knowledge of local market conditions, schools, amenities, and community features. Please contact us to confirm if your specific area falls within our service territory.
How do I schedule a property viewing?
Property viewings can be scheduled by contacting our office directly or through our website. We recommend calling ahead to ensure availability and to arrange convenient viewing times. Our agents will coordinate with property owners or tenants to accommodate your schedule.
Do you offer property management services?
Yes, we provide property management services for landlords and property owners. This includes tenant screening, rent collection, maintenance coordination, and property inspections. Our management team handles day-to-day operations to help maximize your investment returns.
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Fantastic service from the beginning to the end of our first home purchase.
Niki handled our home purchase amazingly and keep us updated weekly and fortnightly on any updates between parties and helped organise surveys as well.
Highly recommended.
Our decision to use Housefox Estate Agents in Weston-Super-Mare was based on their numerous ‘Sold’ signs seen around the town. To add to their successes, they have just sold our house. From the initial discussion regarding the sale with Dave Williams, through to the constant and helpful updates by Niki Urch, we always felt that we had the most up to date information and they provided an effective conduit between the other parties in the chain and solicitors undertaking the conveyancing. The entire team are friendly, professional and efficient. I would have no hesitation in recommending their first-class service.
Well where do I start. I need to start by saying if you are thinking of selling your house I cannot recommend Housefox enough. We had our house on with two other estate agents one of them for 5 months and the second one was for 2 months. Neither of them managed to sell it. We got in Housefox as a last ditch attempt for this year. They sold our house in 9 days..Their professionalism is second to none. We first met Neil the owner who valued our house. We wanted to discuss a few things and he did not rush us. We then had the marketing manager James and a professional photographer come round to do the pictures and amazing video tour. They were here for a long time making sure every aspect of our house was photographed beautifully. Our house looked stunning on rightmove. But I know that Housefox use different ways of advertising and go further afield with their advertising..The write up was very detailed. Im convinced that the stunning profesional pictures and video tour sold our house. We had lots of interest within a week and viewings were booked in. The first people who came bought it. Our viewings were booked in for a Saturday and what I liked about Housefox is that we got feedback professionally in an email within 2 hours. There is nothing worse than having viewings on a Saturday and you have to wait until Monday for feedback which happens with other estate agents..After our viewings our house was locked up which believe it or not we have had back doors and even the front door left open! All the lights were turned off which we were impressed with also as usually estate agents forget they have turned on lights! Erin the lady who did the viewings came
early to see the house before she showed the potential buyers around so she knew where everything was. Whilst the negotiating was going on we were kept informed and got the price we wanted for our house which was nearly the asking price. You can call their office as much as you like everyone is always happy to take the time to answer questions and your concerns. Nothing is too much trouble for any of the team..Each email sent out has everything explained very well. One little thing I forgot to add is that we have 2 little dogs and everyone from Housefox who came for the marketing side of things were very friendly to them. All these little touches go a long way..I have other estate agents to compare Housefox to and believe me they go above and beyond anyone else I have dealt with. We got a result we have been waiting for 5 months for with other agents in just over a week with Housefox. If you are not sure which estate agent to go with use Housefox you will not be disappointed. I can't thank you all enough for your top class efforts.
Brilliant all the way through from house valuation to completion. They have delivered everything they promised and more. Marketing and photos were very well done, viewings organised efficiently, very responsive to any questions. Neil has also been fantastic in resolving communication issues between all the solicitors, buyers and other estate agents in the chain. Thank you House Fox, you have been a pleasure to deal with
After many years of dealing with Estate agents, I have finally found 'The' one! Housefox were knowledgable of the market,thorough with details,and reassuring in their dealings with me.They also literally went that "Extra mile' to ensure my sale went smoothly. thank you Neil,Abbie and Will!
House Fox simply amazing from the start to the end. We had a great valuation with no pressure once we had decided to go a head we had some pictures taken. The professional photographer was great he took some amazing pictures which showed our house perfectly. They helped us achieve the best price for our house. Towards the end of the process we had some issues with solicitors at the beginning of the chain but Nicki and Neil were straight on to it on a daily basis to get it sorted which they have achieved.Their communication was so good either a call or email to keep us up to date with the situations Every single person we had contact with were professional, polite and willing to help. Our experience with House Fox has been perfect we would highly recommend them and we can’t thank them enough.
House Fox are highly recommended!
The whole team were friendly, professional and supportive throughout my move and made the whole experience so much easier!
Thank you House Fox for all your help with our sale during difficult times. The clear and honest advice was really helpful in our decision making and the support from the office staff was exceptional from arranging viewings to supporting the whole selling process, keeping us informed at every step of the way.
Of the many moves we’ve had over the years, the experience with House Fox was by far the best. We had no worries about anything. James was so knowledgeable, and marketed our home perfectly. The professional photographer was marvellous, and the results stunning. The office girls were brilliant and kept us informed at every stage. All the while we knew James was there for us at every step. Thank you House Fox. You’re simply the best, better than all the rest!!!
James Cole has been a fantastic support whilst I have been viewing properties to finally getting an offer accepted on a house. He is knowledgeable, honest, and very reliable - always giving useful advice and happy to liaise with the sellers to answer my many questions regarding the property. If in the future, I ever sell the house, I would most definitely use House Fox and request that James Cole is the estate agent.
Great to deal with, honest and hard working. Have had very positive experiences with Jake and Neil selling my home in Portishead. Jake especially is great guy to have on your team! Thank you for all your help and hard work. I’d recommend House Fox to anyone in Portishead and Clevedon.
What documents do I need to buy or sell a property?
Required documents vary depending on whether you're buying or selling, but typically include identification, financial statements, and pre-approval letters for buyers. Sellers generally need property deeds, recent tax records, and disclosure documents. Our agents will provide you with a complete checklist based on your specific situation.
How long does the typical buying or selling process take?
The timeline varies based on market conditions, property type, and individual circumstances. Generally, selling a property can take anywhere from a few weeks to several months, while buying typically takes 30-60 days from offer acceptance to closing. Our agents will provide realistic timelines based on current market conditions.
Do you provide market analysis and property valuations?
Yes, we offer comprehensive market analysis and property valuations using current market data and comparable sales. These services help both buyers and sellers make informed decisions about pricing and market timing. Our agents can provide detailed reports showing recent sales, current listings, and market trends.
What should I expect during my first consultation?
During your initial consultation, we'll discuss your specific real estate goals, timeline, and budget requirements. Our agent will explain our services, answer your questions, and outline the next steps in the process. This meeting helps us understand your needs and develop a customized strategy for your situation.
Do you work with first-time home buyers?
Absolutely, we welcome and specialize in working with first-time home buyers. Our agents provide extra guidance through the entire process, explaining each step and helping you understand your options. We can also connect you with mortgage professionals, home inspectors, and other service providers you'll need.
About House Fox Estate Agents
House Fox Estate Agents is a reputable real estate agency located in Weston-super-Mare, North Somerset. The company specializes in providing comprehensive property services for both buyers and sellers, facilitating a smooth and efficient real estate transaction process. With a focus on the local market, House Fox offers an array of services including property valuations, marketing strategies, and access to a diverse portfolio of residential properties.
Targeting homeowners and prospective buyers in Weston-super-Mare, House Fox Estate Agents aims to meet the needs of clients looking to navigate the property market effectively. The company is recognized for its commitment to customer service and has received accolades for its performance in the industry. By leveraging local knowledge and expertise, House Fox strives to be a trusted partner for individuals and families seeking to buy or sell their homes in the area.