House Fox Estate Agents is a reputable real estate agency located in Weston-super-Mare, North Somerset. The company specializes in providing comprehensive property services for both buyers and sellers, facilitating a smooth and efficient real estate transaction process. With a focus on the local market, House Fox offers an array of services including property valuations, marketing strategies, and access to a diverse portfolio of residential properties.
Targeting homeowners and prospective buyers in Weston-super-Mare, House Fox Estate Agents aims to meet the needs of clients looking to navigate the property market effectively. The company is recognized for its commitment to customer service and has received accolades for its performance in the industry. By leveraging local knowledge and expertise, House Fox strives to be a trusted partner for individuals and families seeking to buy or sell their homes in the area.
House Fox Estate Agents has a positive customer experience.
House Fox Estate Agents receives overwhelmingly positive feedback, with many reviewers praising the team's professionalism, approachability, and expertise in the local market. Customers frequently highlight the quick turnaround in selling properties, often within a week, and commend the high-quality photographs that enhance listings.
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Reviewers appreciate the consistent communication and support from staff, particularly mentioning Neil and his team for their dedication throughout the buying and selling process. However, a few critical voices suggest that some experiences were less than ideal, with mentions of difficulties and a desire for better outcomes in pricing. Overall, House Fox is recognized for its outstanding service and commitment to client satisfaction, making it a highly recommended choice for property transactions.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.9
284
100%
● Low
4.9 / 5 overall
=
284 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review May 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
4.9
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jun 24
5.0
1
Jul 24
5.0
2
Aug 24
—
0
Sep 24
5.0
1
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
5.0
1
Apr 25
5.0
2
May 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 284 most recent reviews.
Top praiseof 281 positive reviews
Customer service48%
136 mentions
Professionalism27%
77 mentions
Prices & value23%
64 mentions
Helpful support22%
63 mentions
“We have been fortunate enough to sell and purchase various properties through House Fox over the years and once again...”
On “Customer service” · May 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
When we listed with house fox they sold our flat within 2 weeks unfortunately the buyer pulled out, they then sold it again for us and the sake thing happened, they then proceeded to agree a sale for a third time which we finally managed to get over the line! it was a stressful experiance but house fox were amazing from start to finish,
Customers come first in the company, Housefox lead you through all the steps you require.
Professional touches from all staff, especially Neil and Max.
Nothing was too much trouble, Dave did a great job showing clients around our property.
Excellent photos of the house taken by James.
Plenty of viewers through the door and second viewings.
Smooth move with a great Estate Agents, bang up to date with the times.
Loved the 360 degree tour of our house, memories that we can look back on.
All staff friendly and helpful regardless if who we spoke to.
Thanks Housefox definitely leaders of Estate Agents.
What services does House Fox Estate Agents provide?
House Fox Estate Agents offers comprehensive real estate services including property sales, purchases, rentals, and property management. We assist both buyers and sellers throughout the entire transaction process. Our team also provides property valuations and market consultations.
What are your business hours?
Our office hours are typically Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. We are closed on Sundays and major holidays. Extended viewing appointments can often be arranged outside regular hours by appointment.
How can I contact House Fox Estate Agents?
You can reach us by phone during business hours, through our website contact form, or by visiting our office location. We also respond to email inquiries and maintain active social media channels. Contact details are available on our website and marketing materials.
Do you handle both residential and commercial properties?
Yes, House Fox Estate Agents works with both residential and commercial properties. Our services include houses, apartments, condos, office spaces, retail locations, and investment properties. Our agents have specialized knowledge in different property types to better serve your needs.
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What areas do you serve?
House Fox Estate Agents serves the local area and surrounding neighborhoods within our market region. We have extensive knowledge of local market conditions, schools, amenities, and community features. Please contact us to confirm if your specific area falls within our service territory.
How do I schedule a property viewing?
Property viewings can be scheduled by contacting our office directly or through our website. We recommend calling ahead to ensure availability and to arrange convenient viewing times. Our agents will coordinate with property owners or tenants to accommodate your schedule.
Do you offer property management services?
Yes, we provide property management services for landlords and property owners. This includes tenant screening, rent collection, maintenance coordination, and property inspections. Our management team handles day-to-day operations to help maximize your investment returns.
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They were clear from the outside. Communication was very good, text messages when appointments made and I was given feedback after appointments if applicable. When the sale was going through there was regular communication and I felt fully informed throughout the process.
I Called House Fox at 8:15AM, they answered the phone, talked me through the property I was interested in and booked me in to view. I thought this was an amazing service all before 9AM!
Having had my property on with another agent, I have switched to House Fox, and when you see the difference in quality of photography, and a walk through tour, it really has made a huge difference
The team based in Weston Super Mare were so professional, knowledgeable and supportive during a difficult time for our family. Despite the financial turbulence to the housing market caused by our government, losing a buyer and dealing with a bereavement of our mother, Abbie, Neil, Nikki together with the rest of the team were so supportive. We cannot speak highly enough of them all.
Excellent service and stress free house selling experience!
We were very pleased with the service we received from Housefox from our initial contact, valuation, great rate given, professional photography service and how the appointments and viewings were dealt with to the sale and completion.
All the staff were friendly and professional, very approachable and pushed things along with the solicitors when the time lines were under pressure through the chain.
Thanks to all the staff for making our selling process a fairly smooth and stress free experience!
We purchased a property through House Fox. Their communication was excellent throughout. Whenever we had any queries or questions they resolved them very quickly and efficiently.
I had excellent service from start to finish in particular Niki Urch was incredibly helpful and when things needed to be chased on either side she did it without me even asking twice. Neil Urch was also brilliant not only did he sell my house within one day of going on to the market he also k ew exactly what I was looking for to buy and found me my next forever home. What an amazing team and company second to none service. I would highly recommend Housefox to everyone I know!
First class service throughout the whole process.
Our Agent Jake McCabe guided us flawlessly through the whole buying/selling process. Nothing was too much trouble. From tirelessly chasing queries or acting as the middle man to facilitate completion due to a tight deadline . He was always available at the end of the phone with a solution. Cannot recommend him highly enough.
Everyone that I have dealt with at House Fox has always been extremely professional and have gone above and beyond to answer any query that I had. I will be recommending House Fox to family and friends looking to buy or sell.
House Fox were Fantastic! They made moving home a breeze with their constant updates and communication. I would highly recommend them and use them again in the future.
HouseFox exceeded all our expectations. The marketing of the property was exceptional and resulted in a very quick sale. The vetting of the purchasers ability to complete the purchase was excellent. The service provided between offer and completion was outstanding and we were kept fully advised of all developments of all parties involved in the chain. I highly recommend this highly professional company.
The whole experience was straightforward and everyone in the team was really professional and helpful. Exceptional levels of customer service, would highly recommend.
What documents do I need to buy or sell a property?
Required documents vary depending on whether you're buying or selling, but typically include identification, financial statements, and pre-approval letters for buyers. Sellers generally need property deeds, recent tax records, and disclosure documents. Our agents will provide you with a complete checklist based on your specific situation.
How long does the typical buying or selling process take?
The timeline varies based on market conditions, property type, and individual circumstances. Generally, selling a property can take anywhere from a few weeks to several months, while buying typically takes 30-60 days from offer acceptance to closing. Our agents will provide realistic timelines based on current market conditions.
Do you provide market analysis and property valuations?
Yes, we offer comprehensive market analysis and property valuations using current market data and comparable sales. These services help both buyers and sellers make informed decisions about pricing and market timing. Our agents can provide detailed reports showing recent sales, current listings, and market trends.
What should I expect during my first consultation?
During your initial consultation, we'll discuss your specific real estate goals, timeline, and budget requirements. Our agent will explain our services, answer your questions, and outline the next steps in the process. This meeting helps us understand your needs and develop a customized strategy for your situation.
Do you work with first-time home buyers?
Absolutely, we welcome and specialize in working with first-time home buyers. Our agents provide extra guidance through the entire process, explaining each step and helping you understand your options. We can also connect you with mortgage professionals, home inspectors, and other service providers you'll need.
About House Fox Estate Agents
House Fox Estate Agents is a reputable real estate agency located in Weston-super-Mare, North Somerset. The company specializes in providing comprehensive property services for both buyers and sellers, facilitating a smooth and efficient real estate transaction process. With a focus on the local market, House Fox offers an array of services including property valuations, marketing strategies, and access to a diverse portfolio of residential properties.
Targeting homeowners and prospective buyers in Weston-super-Mare, House Fox Estate Agents aims to meet the needs of clients looking to navigate the property market effectively. The company is recognized for its commitment to customer service and has received accolades for its performance in the industry. By leveraging local knowledge and expertise, House Fox strives to be a trusted partner for individuals and families seeking to buy or sell their homes in the area.