Question 1

What types of freight services does IFS Logistics offer?

Accepted Answer

IFS Logistics provides comprehensive freight solutions including ground transportation, air freight, ocean shipping, and intermodal services. We handle both domestic and international shipments for businesses of all sizes. Our services also include warehousing, distribution, and supply chain management.

Question 2

What are your business hours?

Accepted Answer

Our customer service team is available Monday through Friday from 8:00 AM to 6:00 PM EST. For urgent shipment tracking or emergency logistics support, we offer 24/7 online tracking and after-hours emergency contact options.

Question 3

How can I get a shipping quote?

Accepted Answer

You can request a quote through our website, by calling our customer service line, or by emailing us with your shipment details. We typically provide quotes within 2-4 hours during business hours and require information about origin, destination, dimensions, and weight.

Question 4

Do you provide shipment tracking services?

Accepted Answer

Yes, we offer real-time tracking for all shipments through our online portal and mobile app. You'll receive tracking numbers and regular updates on your shipment's progress from pickup to delivery.

Question 5

What industries do you specialize in serving?

Accepted Answer

IFS Logistics serves a wide range of industries including manufacturing, retail, automotive, healthcare, and e-commerce. We have specialized experience handling temperature-sensitive goods, hazardous materials, and oversized freight with proper certifications.

Question 6

What is your policy for damaged or lost shipments?

Accepted Answer

We carry comprehensive cargo insurance and will investigate all damage or loss claims promptly. Claims must be reported within 24 hours of delivery, and we work directly with customers and insurance providers to resolve issues quickly and fairly.

Question 7

Do you offer warehousing and distribution services?

Accepted Answer

Yes, we operate secure warehouse facilities with inventory management, pick and pack services, and distribution capabilities. Our warehousing solutions include short-term and long-term storage options with climate-controlled environments when needed.

Question 8

How do I contact customer service?

Accepted Answer

You can reach our customer service team by phone at our main number, through email, or via live chat on our website. We also have dedicated account managers for high-volume customers who provide personalized support.

Question 9

What payment methods do you accept?

Accepted Answer

We accept major credit cards, ACH transfers, wire transfers, and offer net payment terms for qualified business customers. Payment terms and methods can be discussed during account setup based on your business needs.

Question 10

Do you handle international shipping and customs clearance?

Accepted Answer

Yes, we provide full international freight services including customs brokerage, documentation preparation, and duty management. Our experienced team handles all customs requirements to ensure smooth cross-border shipments and regulatory compliance.

Month	Average	Reviews
Nov 24	1.0	1
Dec 24	1.0	1
Jan 25	1.0	1

Company	Overall	Legit	Delivery	Service	Trend	Reviews
Innovative Freight Services / IFS LogisticsThis company	1.5 out of 5 (poor)	67 out of 100	1.0 out of 5 (poor)	1.8 out of 5 (poor)	—	8
BJS Home Delivery	4.5 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.6 out of 5 (good)	—	1,999
DB Schenker Sverige	4.1 out of 5 (good)	100 out of 100	—	4.5 out of 5 (good)	—	1,000
ThePackengers	4.4 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	4.3 out of 5 (good)	—	1,000
BFT Logistik	4.4 out of 5 (good)	100 out of 100	3.0 out of 5 (fair)	4.4 out of 5 (good)	—	1,000

Innovative Freight Services / IFS Logistics reviews & trust report

Innovative Freight Services / IFS Logistics has a poor customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top complaintsof 7 negative reviews

How it compares

Reviews

Customer reviews (8)

Great Service

Innovative Freight Services / IFS Logistics FAQ

What types of freight services does IFS Logistics offer?

What are your business hours?

How can I get a shipping quote?

Do you provide shipment tracking services?

What industries do you specialize in serving?

What is your policy for damaged or lost shipments?

Do you offer warehousing and distribution services?

Alternatives to Innovative Freight Services / IFS Logistics

BJS Home Delivery

DB Schenker Sverige

ThePackengers

BFT Logistik

RTC Transport A/S

TRUSK®

The CrowdTrust Experience⭐

How do I contact customer service?

What payment methods do you accept?

Do you handle international shipping and customs clearance?

About Innovative Freight Services / IFS Logistics

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