Intercounty Estate and Letting Agent is a professional real estate service operating in Essex and Hertfordshire. The company specializes in providing comprehensive estate agency and letting services, catering to both property buyers and renters. With a focus on facilitating smooth transactions, Intercounty assists clients in finding their ideal homes across various property types and price ranges. The target market includes individuals and families looking to buy or rent residential properties in the Essex and Hertfordshire regions. Intercounty offers a range of services, including property valuations, marketing, and management solutions, ensuring that customers receive expert guidance throughout the property transaction process. By leveraging local market knowledge, the company aims to meet the diverse needs of its clientele in a competitive real estate landscape.
Intercounty Estate and Letting Agent receives high praise for its excellent service and helpful staff, with many reviewers highlighting the professionalism and friendliness of team members like Blake, Reece, and Olivia. Customers appreciate the efficient handling of lettings and sales, often mentioning how communicative and supportive the agents are throughout the process.
However, there are notable complaints regarding poor property management, particularly from tenants who report issues like leaks and mold, as well as dissatisfaction with the company's responsiveness and fees. Some landlords express frustration over being charged for unnecessary services without prior approval. Despite these criticisms, the majority of experiences shared are positive, reflecting a strong overall sentiment towards Intercounty.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 663 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 5.0 | 1 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I have been thoroughly impressed with the lettings service provided by Saffron Walden Intercounty”
“appauling service as a tenant…”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.4 out of 5 (good) | — | 663 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.0 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.7 out of 5 (good) | 3.4 out of 5 (fair) | — | 1,000 |
Bottom line: Intercounty Estate and Letting Agent is #3 of 5 on overall rating in this group.
663 reviews of Intercounty Estate and Letting Agent. Filter by what matters to you.
I have been thoroughly impressed with the lettings service provided by Saffron Walden Intercounty. Blake and Sam have been friendly, efficient and professional throughout , always willing to go above and beyond, and giving their time and expertise generously to ensure the best outcome for us.
Reece at intercounty has been excellent helping me and my family through a difficult time ,thanks so much reece ,you've been polite, helpful ,patient and freindly and getting the right property for my family. I highly recommend intercounty for your next move. Thanks again reece. David brooks and family.
I’m very happy with the service provided to me by Intercounty and, more specifically, by Mrs. Olivia Taroni.
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Eloise at inter county was very friendly, competent,professional and a joy to deal with …. I hope inter county look after her well she is a great asset to the company and I was very happy with her work and finding a very suitable tenant…. Thank you so much.
Intercounty Dunmow has been quite helpful, in assisting me find a place and settling in, just to single out one lady, Rebecca who was reliable and acted promptly when help is needed, at one time i was having a challenge navigating on filling out information online she took time to assist and walk me through the process till it was done
Intercounty Bishop’S Stortford have been outstanding, Doug whybrow that coordinated completing my sale was just excellent. My sale through no fault of Intercounty was very stressful. Doug and also the rest of the team especially krissy took on board I have serious health issues and was finding the sale very difficult. They were so reassuring, professional, so easy to talk to and took the time to explain everything clearly in a way I could easily understand. They responded to any phone call or email with impressive speed usually within a few hours not days like I have experienced with other agents. They took charge of the process when it was clear I was finding it challenging. When one of the team was unfortunately off sick for a couple of days another member of the team contacted me and ensured that my sale was progressing in their absence. I can not thank the Intercounty sales team enough for their support, excellent service and professionalism. ⭐️⭐️⭐️⭐️⭐️+
Intercounty in Great Dunmow have been great throughout our selling experience. Every member of the team that we spoke to were communicative, clear and friendly making the process as stress free as moving can be! We have used Intercounty prior to this sale and would happily use them again.
I’ve been using Intercounty @ saffron Walden for many years. Once again they have excelled themselves, especially Blake who has gone above & beyond. My property has been let out so quickly I’m still catching my breath. I cannot recommend him enough, he’s absolutely amazing.
We have just sold our flat through Intercounty (Saffron Walden) and would happily recommend their service. Katie B kept us updated throughout the whole process and communication was excellent. We have used Intercounty before for buying, selling and renting and have always been happy with their service.
Huge thank you to the letting team at the intercounty branch in Saffron Walden. After numerous phone calls and let downs, Jade put in a lot of work to help us find the perfect place by keeping us up to date with new properties which were more suited to us. We couldn't have done it without her and appreciate the time she invested to help us out, including all the phone calls. Thank you so much again!
4 weeks ago today, my life changed forever. I would like to express my sincere thanks to all of the sales staff at Intercounty Harlow for all of the help and support that they gave me throughout the sales process. I can honestly say that I did not have the easiest time in selling in a volatile market. But the team went the extra mile, always responding and dealing with issues in a proactive way, to ensure that my property sale wascompleted.
Absoulute star I am a tenant living in Braintree and have been having some very challenging discussions over extending our lease. Our landlords have been very difficult and our Agent Sandra was amazing. She has ďelivered a 5 star experience for us and we are so very grateful for her hard work. I would suggest using Intercounty in Bishop Stortford if your in the area and in need of an estate agent. If Sandra is anything to go by you will have an amazing experience too 😀
Excellent services from Natasha from inter county warley she has been fantastic from the start of the process!
Very helpful and professional service from Natasha, thank you so much!
Peter was great from the start, from the time I called and started discussing regarding the sale of my property he was super friendly and was very helpful and looked and my best interest and did the best he could get the best value for my property, and from then onwards all the steps carried out by him and his team was excellent and I couldn't have expected anything better from a estate agent, they were very prophet in keep me posted on the progress of my Byers and card me and emailed me regularly to keep me informed, overall the service was excellent and I would recommend anyone from Harlow to choose intercounty.
A massive thank you to the team at Old Harlow. Seamless buying process from end to end. Cemil Arslan was a true professional throughout the whole process taking away any worries and stresses. Thank you.
Intercounty Estate and Letting Agent is a professional real estate service operating in Essex and Hertfordshire. The company specializes in providing comprehensive estate agency and letting services, catering to both property buyers and renters. With a focus on facilitating smooth transactions, Intercounty assists clients in finding their ideal homes across various property types and price ranges. The target market includes individuals and families looking to buy or rent residential properties in the Essex and Hertfordshire regions. Intercounty offers a range of services, including property valuations, marketing, and management solutions, ensuring that customers receive expert guidance throughout the property transaction process. By leveraging local market knowledge, the company aims to meet the diverse needs of its clientele in a competitive real estate landscape.
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