Jackson & Phillips Automotive Services is a UK-based company specializing in a range of automotive services tailored to meet the needs of vehicle owners. The company provides essential maintenance and repair solutions, including engine diagnostics, brake services, and vehicle inspections. With a focus on reliability and quality, Jackson & Phillips aims to ensure that customers' vehicles operate safely and efficiently. The target market for Jackson & Phillips encompasses individual vehicle owners and businesses seeking dependable automotive repairs and maintenance. By offering a comprehensive suite of services, the company caters to a wide array of vehicles, ensuring customer satisfaction through professional and timely service. With a commitment to excellence, Jackson & Phillips Automotive Services is positioned as a trusted partner in the vehicles and transportation sector.
Jackson & Phillips Automotive Services consistently receives high praise from customers, boasting a perfect 5.0-star rating across all reviews. Reviewers highlight the exceptional service, noting that the staff is not only knowledgeable but also polite and friendly.
Many customers have relied on Jackson & Phillips for years, appreciating their honesty and reliability in handling various vehicle needs, from routine maintenance to urgent repairs. Quick turnaround times are frequently mentioned, with instances of customers getting back on the road in record time after service. The team’s commitment to keeping clients informed throughout the process further enhances the positive experience. Overall, Jackson & Phillips is recognized as a trustworthy and efficient automotive service provider, making it a highly recommended choice for vehicle maintenance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 40 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 40 most recent reviews.
“I have been using J&P for 20+ years and have had the best service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | — | 40 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 1,000 |
Bottom line: Jackson & Phillips Automotive Services is #1 of 5 on overall rating in this group.
40 reviews of Jackson & Phillips Automotive Services. Filter by what matters to you.
Over a year ago
I have been using J&P for 20+ years and have had the best service. Currently have a new(ish) Mercedes Plug in Hybrid, Mini Roadster and a 33 year old Peugeot 405 that I take to them, no problem at all... See more
Over a year ago
The staff at Jackson Phillips are very knowledgeable and deliver great customer service. I have used the garage now for many years, and would highly recommend their services. Whether it is for servici... See more
Over a year ago
I've always found JP staff extremely polite and helpful. They don't rip you off. Today, it was changing my car key battery, which may sound minor, but when you're driving on a motorway and you get t... See more
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I have been using J&P for 20+ years and have had the best service. Currently have a new(ish) Mercedes Plug in Hybrid, Mini Roadster and a 33 year old Peugeot 405 that I take to them, no problem at all and they are at home with all of them! Always friendly and there in an emergency. Hopefully I will be still using them for another 20 years!
The staff at Jackson Phillips are very knowledgeable and deliver great customer service. I have used the garage now for many years, and would highly recommend their services. Whether it is for servicing MOT or repairs they can be relied upon to treat you fairly and honestly, and do the job well. Highly recommended.
I've always found JP staff extremely polite and helpful. They don't rip you off. Today, it was changing my car key battery, which may sound minor, but when you're driving on a motorway and you get the 'low key battery' message, it can be very worrying. Thanks again Jackson Phillips.
Great service. Discovered a flat tyre at 2pm Managed to get to the garage. The spare was fitted the damaged tyre left for repair. Back on the road by 2.15. Finished work and then had repaired tyre re-refitted on my home. Just one of many reasons my family have used J&P for so many years
Great company, honest, reliable and friendly
Always a friendly professional service, would highly recommend.
Polite reception and kept me informed.Car was delivered back to me on the time stated.Service was completed by very competent mechanics
Always an excellent service
Jackson &Phillips team very helpful always find they give a great service and would recommend them to any one.
Jackson & Phillips are an excellent firm, I have taken my cars to them for the past ten years.
Always helpful and reliable.
Excellent service and staff .. wouldn’t go anywhere else.
Used Jackson & Phillips for the past 8 yrs, highly recommend the company. Staff polite and efficient, excellent quick repair on my vehicle yesterday Many Thanks Martin
Fantastic service as always.
I have used Jackson & Phillips for many years for my cars and vans. They always deliver a good reliable service. All the people who work there are always helpful and polite.
The lads at Jackson and Phillips are a lovely bunch,I have been using them too service my works vans and cars for a few years now,nothing is to much for them and they are so obliging,I would recommend them to anyone,keep up the good work Aaron,Andy,Ron and Co. Regards Mick Brown (MIB.Services Ltd)
Mot and a couple minor faults all sorted.
Excellent customer service, very happy with work that was done.
Jackson & Phillips Automotive Services is a UK-based company specializing in a range of automotive services tailored to meet the needs of vehicle owners. The company provides essential maintenance and repair solutions, including engine diagnostics, brake services, and vehicle inspections. With a focus on reliability and quality, Jackson & Phillips aims to ensure that customers' vehicles operate safely and efficiently. The target market for Jackson & Phillips encompasses individual vehicle owners and businesses seeking dependable automotive repairs and maintenance. By offering a comprehensive suite of services, the company caters to a wide array of vehicles, ensuring customer satisfaction through professional and timely service. With a commitment to excellence, Jackson & Phillips Automotive Services is positioned as a trusted partner in the vehicles and transportation sector.
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