Jackson & Phillips Automotive Services is a UK-based company specializing in a range of automotive services tailored to meet the needs of vehicle owners. The company provides essential maintenance and repair solutions, including engine diagnostics, brake services, and vehicle inspections. With a focus on reliability and quality, Jackson & Phillips aims to ensure that customers' vehicles operate safely and efficiently. The target market for Jackson & Phillips encompasses individual vehicle owners and businesses seeking dependable automotive repairs and maintenance. By offering a comprehensive suite of services, the company caters to a wide array of vehicles, ensuring customer satisfaction through professional and timely service. With a commitment to excellence, Jackson & Phillips Automotive Services is positioned as a trusted partner in the vehicles and transportation sector.
Jackson & Phillips Automotive Services consistently receives high praise from customers, boasting a perfect 5.0-star rating across all reviews. Reviewers highlight the exceptional service, noting that the staff is not only knowledgeable but also polite and friendly.
Many customers have relied on Jackson & Phillips for years, appreciating their honesty and reliability in handling various vehicle needs, from routine maintenance to urgent repairs. Quick turnaround times are frequently mentioned, with instances of customers getting back on the road in record time after service. The team’s commitment to keeping clients informed throughout the process further enhances the positive experience. Overall, Jackson & Phillips is recognized as a trustworthy and efficient automotive service provider, making it a highly recommended choice for vehicle maintenance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 40 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 40 most recent reviews.
“I have been using J&P for 20+ years and have had the best service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | — | 40 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | — | 1,000 |
Bottom line: Jackson & Phillips Automotive Services is #1 of 5 on overall rating in this group.
40 reviews of Jackson & Phillips Automotive Services. Filter by what matters to you.
I have used Jackson & Phillips for years and I have always found them to be very helpful, honest and friendly. They have helped me out on more than one occasion when unexpected problems have arisen with my cars.
Good prices and great service.
Excellent – no reservations, I would recommend this company to anyone.
Always a pleasure to have the mot done on the class 7 van. Brilliant advise and a no nonsense approach to keeping your vehicle on the road, a garage you can trust.
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All Staff extremely courteous and helpful. Phoned as arranged when car was ready. Never add any unnecessary items to bill - e.g. tyre treads were getting low but new tyres not recommended at this point as with my low mileage will be ok for next 6 months. This kind of honesty is rare these days and the company are to be commended on their great level of service.
wouldn't use anyone else known them for years always first class service......
Excellent work and ALL ways helpful
Excellent service
Very good, reliable service.
Always fantastic service and extremely fast to fix any issues that we have. Would recommend to anyone.
Brilliant and friendly service where they explained the work to be done through with me. Reliable work completed on my car at an affordable price.
I have been using this garage for probably close to 20 years and at a fraction of the cost of main dealer charges. I have always had good service, without any unnecessary 'extra charges'. A family business that has a reputation to protect which I feel they achieve by their consistency.
I have been using Jackson & Phillips for over 30 years and never had a bad job. I dare say, like with most services, if you shopped around you could save a couple of pounds but if you want a good service and confidence in your vehicle Jackson & Phillips give you just that.
What a great company, I took my car for a service, The customer service I received was amazing they even cleaned the car inside and out before giving it back to me, They were very knowledgeable and very reasonably priced, wouldn't hesitate to recommend them. Keep up the good work guys.
I have been using Jackson & Phillips since i have owned a car and never been let down by the service and due care, my car has always been well looked after and i feel confident in the high level of workmanship which is reflected by the polite and honest office staff. Not only do i get a reminder when my MOT is due but my car is collected and dropped off too. Because it is a family run business this has helped me to have a great relationship and i will continue to use Jackson & Phillips for the forseable future.
Jackson & Phillips Automotive Services is a UK-based company specializing in a range of automotive services tailored to meet the needs of vehicle owners. The company provides essential maintenance and repair solutions, including engine diagnostics, brake services, and vehicle inspections. With a focus on reliability and quality, Jackson & Phillips aims to ensure that customers' vehicles operate safely and efficiently. The target market for Jackson & Phillips encompasses individual vehicle owners and businesses seeking dependable automotive repairs and maintenance. By offering a comprehensive suite of services, the company caters to a wide array of vehicles, ensuring customer satisfaction through professional and timely service. With a commitment to excellence, Jackson & Phillips Automotive Services is positioned as a trusted partner in the vehicles and transportation sector.
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