Alles super
Von der Bestellung bis zur Abwicklung und Versand alles top.

JD Sports Deutschland is a prominent retailer specializing in sports fashion and footwear, catering to a diverse range of customers. The company offers a wide variety of branded athletic apparel, sneakers, and accessories from leading brands in the sports industry. With a focus on delivering the latest trends in sportswear, JD Sports Deutschland serves both casual consumers and dedicated athletes looking for performance-oriented products. The company's online platform, jdsports.de, provides an accessible shopping experience, allowing customers to browse and purchase their favorite items from the comfort of their homes. JD Sports Deutschland targets a broad demographic, including young adults and fitness enthusiasts, by offering a curated selection of high-quality products that combine style and functionality. Through its commitment to customer satisfaction and a comprehensive product range, JD Sports Deutschland aims to meet the diverse needs of sports and fashion consumers alike.
JD Sports Deutschland receives a mixed reception from consumers, with a notable portion praising the fast delivery and product quality. Many reviewers highlight the excellent prices and efficient online shopping experience, stating that items arrive quickly and in good condition.
However, significant complaints arise regarding customer service and return processes. Numerous customers report issues with refunds, claiming they received only partial reimbursements or faced long delays in processing returns. Some also express frustration with unresponsive support and lost orders. While many appreciate the overall shopping experience, the negative feedback on customer service and refund issues casts a shadow over the positive aspects. Overall, the sentiment leans towards the positive, but the critical themes indicate room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 1,000 | 100% | +1.7 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.1 | 547 |
| Jan 25 | 4.2 | 256 |
| Feb 25 | 2.0 | 15 |
| Mar 25 | 2.1 | 15 |
| Apr 25 | 1.1 | 10 |
| May 25 | 3.6 | 30 |
| Jun 25 | 3.4 | 54 |
| Jul 25 | 3.5 | 73 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Geld zurück”
“Meine Bestellung kam nie an”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 50 out of 100 | 2.7 out of 5 (poor) | 2.7 out of 5 (poor) | 3.2 out of 5 (fair) | −24% | 1,000 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.7 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.7 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: JD Sports Deutschland is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 2.7).
500 reviews of JD Sports Deutschland. Filter by what matters to you.
Hat alles super geklappt! Und die Schuhe wurden schnell geliefert! Danke
Gut aufgebaute Websites, gutes Sortiment
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Problemloses bestellen und bezahlen, Lieferung pünktlich, trotz Weihnachten. Qualität in Ordnung
Alles super
Ich habe eine Hose und ein Tshirt bestellt. Beide wurden einzeln geliefert. Beide wollte ich zurücksenden. Mit dem Rücksendelabel, welches mich dreister Weise schon 4€ gekostet hat, konnte ich nur einen Artikel, nämlich das Tshirt zurückschicken. Für die Hose bekomme ich keins und soll Diese entweder bei einer Filiale abgeben, die mindestens 33KM entfernt ist, oder soll sie auf meine Kosten nach Amerika senden. Einfach eine dreiste Frechheit, wie kompliziert es ist eine einzige Bestellung bestehend aus zwei Artikeln zurück zu schicken. Damit ich mein Geld zurück bekomme. Dann noch für gerade mal einen der beiden Artikel 4€ Rücksendekosten kassieren, während ich schauen kann, wie ich den anderen Artikel zurückgesendet bekomme. Der Kundenservice war meine erste Anlaufstelle und da fing die oben beschriebene Dreistigkeit an. Bestelle dort nie wieder und empfehle es auch niemandem.
Qualität ist sehr gut, farbe ganz gut und tragekomfort sehr gut
War alles schnell
Schnelle Lieferung,gute Qualität
Alles okay ,immer wieder
Immernoch kein Geld oder Ware bekommen !!!!
Geffält mir sehr gut.
JD Sports Deutschland is a prominent retailer specializing in sports fashion and footwear, catering to a diverse range of customers. The company offers a wide variety of branded athletic apparel, sneakers, and accessories from leading brands in the sports industry. With a focus on delivering the latest trends in sportswear, JD Sports Deutschland serves both casual consumers and dedicated athletes looking for performance-oriented products. The company's online platform, jdsports.de, provides an accessible shopping experience, allowing customers to browse and purchase their favorite items from the comfort of their homes. JD Sports Deutschland targets a broad demographic, including young adults and fitness enthusiasts, by offering a curated selection of high-quality products that combine style and functionality. Through its commitment to customer satisfaction and a comprehensive product range, JD Sports Deutschland aims to meet the diverse needs of sports and fashion consumers alike.
This profile hasn't been claimed by the business owner.