Brilliant service as usual
Brilliant service as usual, thanks again.

Juicy Vapes is a UK-based vape superstore that specializes in providing a wide range of vaping products to consumers. The company offers an extensive selection of vape kits, prefilled pods, nicotine salts, shortfill e-liquids, and nicotine pouches from some of the most recognized brands in the industry, including Voopoo, Vaporesso, and SMOK. With a focus on quality and convenience, Juicy Vapes caters to both new and experienced vapers seeking reliable and enjoyable vaping options. Targeting individuals who are looking for alternatives to traditional smoking, Juicy Vapes aims to meet the needs of a diverse customer base, including ex-smokers and those seeking a hassle-free vaping experience. The company's commitment to stocking popular brands and innovative products positions it as a key player in the UK vaping market, making it a go-to destination for vape enthusiasts.
Juicy Vapes receives high praise for its great service and fast delivery, with many customers noting their satisfaction with the overall shopping experience. Reviewers frequently highlight the quality of products and the efficiency of the delivery process when orders are fulfilled as promised.
However, a significant number of complaints reveal serious issues with order fulfillment, particularly regarding next-day delivery promises that often go unmet. Many consumers express frustration over the lack of communication, as attempts to reach customer service via email or phone frequently yield no response. Some customers even describe their experiences as scams, citing lost orders and the need to dispute charges with their banks. Despite the positive feedback from a majority, the recurring delivery issues and poor customer support create a concerning trend.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.0 | 2 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | 1.5 | 2 |
| Jan 25 | 2.3 | 3 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 1.0 | 3 |
| May 25 | 2.3 | 3 |
| Jun 25 | 1.0 | 2 |
| Jul 25 | 1.0 | 3 |
| Aug 25 | 1.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“My experience with this company was very good”
“Made a orfer on 01/08/25 and was told next day delivery still waiting and the company's is unavailable to talk too wo...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 67 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | −44% | 1,000 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: Juicy Vapes is #2 of 5 on overall rating in this group.
500 reviews of Juicy Vapes. Filter by what matters to you.
As always, Juicy Vapes has come through with some great tasting, affordable and good quality liquids. I've been using them consistently for a few years now and have never been disappointed. The liquid arrived in a few days and the double menthol I ordered is a favourite of mine.
Quick answers to the questions people ask most.
Juicy Vapes has received numerous reviews, primarily negative, with a low overall rating. Many customers report issues with order fulfillment and communication, raising concerns about its legitimacy.
There are verified reviews suggesting that Juicy Vapes may not be reliable, with multiple customers labeling their experience as a scam due to unfulfilled orders and lack of response.
Juicy Vapes offers a range of vaping products, including e-liquids and devices. However, customers have reported inconsistent availability and delivery issues.
While specific payment methods are not detailed in reviews, customers have expressed concerns about order fulfillment after payment, indicating potential issues with their transactions.
Many customers have found it difficult to contact Juicy Vapes, citing unresponsive email communication and a full voicemail. This has been a common complaint among those seeking assistance.
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Fantastic choice of flavours. Excellent customer service. Super fast delivery. Wouldn’t buy my juices anywhere else. Definitely recommended.
Really good choice of eliquids at low prices and always fast delivery. Would definitely recommend to anyone.
Always great service and very quick delivery. Never had any problems
Great choice of e liquids, website easy to navigate and find what I want. Quick delivery too. Will def use again. Simon.
Fast, efficient service. Good range at reasonable cost. Fast, free delivery when you spend over £20.
Great service, I have been a loyal customer with these guys for a year or so now, their retail stores are great service and the online delivery is excellent. The DHL shipping is incredible, you get email and text confirmations. Juicy vape please keep dhl.
This is the best vape site ever, there prices are unbeatable, deliverys quick, great quality products and excellent customer service, ive been using this site for a couple of years, I had an issue with an order once before but I called and they was happy to resolve it and even sent s free bottle of ejuice
Top notch. Good quality liquids at really good prices, really fast delivery and swapped out 2 bottles for more expensive liquids free of charge
My best place for liquids - by far the best flavours and price. A++
Very pleased customer here.
I have been vaping for 3 years now and used a lot of different websites and brands of juice. the Spartan juice is the best quality juice by far .a lot of other brands are coil killers . £10 for 100ml is a bargain for flavours I like and on top of that I've received discount a few times . delivery is free next day over £20 and always reliable .won't use anyone else
Juicy Vapes is a UK-based vape superstore that specializes in providing a wide range of vaping products to consumers. The company offers an extensive selection of vape kits, prefilled pods, nicotine salts, shortfill e-liquids, and nicotine pouches from some of the most recognized brands in the industry, including Voopoo, Vaporesso, and SMOK. With a focus on quality and convenience, Juicy Vapes caters to both new and experienced vapers seeking reliable and enjoyable vaping options. Targeting individuals who are looking for alternatives to traditional smoking, Juicy Vapes aims to meet the needs of a diverse customer base, including ex-smokers and those seeking a hassle-free vaping experience. The company's commitment to stocking popular brands and innovative products positions it as a key player in the UK vaping market, making it a go-to destination for vape enthusiasts.
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