Very efficient service all through…
Very efficient service all through lockdown Will keep using juicy vapes as still cheapest and most reliable about Thanks adrian

Juicy Vapes is a UK-based vape superstore that specializes in providing a wide range of vaping products to consumers. The company offers an extensive selection of vape kits, prefilled pods, nicotine salts, shortfill e-liquids, and nicotine pouches from some of the most recognized brands in the industry, including Voopoo, Vaporesso, and SMOK. With a focus on quality and convenience, Juicy Vapes caters to both new and experienced vapers seeking reliable and enjoyable vaping options. Targeting individuals who are looking for alternatives to traditional smoking, Juicy Vapes aims to meet the needs of a diverse customer base, including ex-smokers and those seeking a hassle-free vaping experience. The company's commitment to stocking popular brands and innovative products positions it as a key player in the UK vaping market, making it a go-to destination for vape enthusiasts.
Juicy Vapes receives high praise for its great service and fast delivery, with many customers noting their satisfaction with the overall shopping experience. Reviewers frequently highlight the quality of products and the efficiency of the delivery process when orders are fulfilled as promised.
However, a significant number of complaints reveal serious issues with order fulfillment, particularly regarding next-day delivery promises that often go unmet. Many consumers express frustration over the lack of communication, as attempts to reach customer service via email or phone frequently yield no response. Some customers even describe their experiences as scams, citing lost orders and the need to dispute charges with their banks. Despite the positive feedback from a majority, the recurring delivery issues and poor customer support create a concerning trend.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 3.0 | 2 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | 1.5 | 2 |
| Jan 25 | 2.3 | 3 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 1.0 | 3 |
| May 25 | 2.3 | 3 |
| Jun 25 | 1.0 | 2 |
| Jul 25 | 1.0 | 3 |
| Aug 25 | 1.0 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“My experience with this company was very good”
“Made a orfer on 01/08/25 and was told next day delivery still waiting and the company's is unavailable to talk too wo...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 67 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | −44% | 1,000 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: Juicy Vapes is #2 of 5 on overall rating in this group.
500 reviews of Juicy Vapes. Filter by what matters to you.
Very efficient service all through lockdown Will keep using juicy vapes as still cheapest and most reliable about Thanks adrian
This is the only place I now get my liquid from its top draw
Quick answers to the questions people ask most.
Juicy Vapes has received numerous reviews, primarily negative, with a low overall rating. Many customers report issues with order fulfillment and communication, raising concerns about its legitimacy.
There are verified reviews suggesting that Juicy Vapes may not be reliable, with multiple customers labeling their experience as a scam due to unfulfilled orders and lack of response.
Juicy Vapes offers a range of vaping products, including e-liquids and devices. However, customers have reported inconsistent availability and delivery issues.
While specific payment methods are not detailed in reviews, customers have expressed concerns about order fulfillment after payment, indicating potential issues with their transactions.
Many customers have found it difficult to contact Juicy Vapes, citing unresponsive email communication and a full voicemail. This has been a common complaint among those seeking assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Fantastic products great fast delivery Wide range of products Use all the time never let me down ! AAAAA++++++
I’ve been using juicy Vapes for a very long time now. Amazing quality juices at amazing prices.
Great service everytime from the guys at Juicy Vapes, best prices around and always very happy to help with any questions you may have. 5 star
I originally called for some advice about 18 months ago and Juicy Vapes (Sam in particular) is now my go to for anything vape related. Always spends time to help, always well prices and always, always great service. They go above and beyond, every time.
Always top notch and super speedy service. My latest order was placed, packaged and shipped within 1hr 10mins, and delivered next day. Less than 24hrs between ordering and delivery! Great range of products, good prices, regular offers. Why go elsewhere?!
Delivered exactly what I ordered which turned up in a couple of days 😃
Excellent products, top notch service, all round satisfied customer here :)
Juicy Vapes is a UK-based vape superstore that specializes in providing a wide range of vaping products to consumers. The company offers an extensive selection of vape kits, prefilled pods, nicotine salts, shortfill e-liquids, and nicotine pouches from some of the most recognized brands in the industry, including Voopoo, Vaporesso, and SMOK. With a focus on quality and convenience, Juicy Vapes caters to both new and experienced vapers seeking reliable and enjoyable vaping options. Targeting individuals who are looking for alternatives to traditional smoking, Juicy Vapes aims to meet the needs of a diverse customer base, including ex-smokers and those seeking a hassle-free vaping experience. The company's commitment to stocking popular brands and innovative products positions it as a key player in the UK vaping market, making it a go-to destination for vape enthusiasts.
This profile hasn't been claimed by the business owner.