Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	2.1	28	100%	-0.7	● Low

2.1 / 5 overall

28 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 1.7▼ 0.7
12-month avg: 2.0
All-time: 2.1
Category avg: 4.4

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Trend	Reviews
Kailo WellnessThis company	2.1 out of 5 (poor)	67 out of 100	—	28
PRO Test	4.6 out of 5 (good)	100 out of 100	—	51
Rula	4.6 out of 5 (good)	100 out of 100	—	1,000
Canada Pharmacy	4.3 out of 5 (good)	100 out of 100	—	100
Amicafarmacia	1.1 out of 5 (poor)	100 out of 100	—	100

Bottom line: Kailo Wellness is #4 of 5 on overall rating in this group.

Angela Wissler

1 review

Jul 9, 2025

Featured

It worked wonders for me!

After trying chiropractic, an epidural and acupuncture kailo was the only thing that brought relief to my bulging back disc.

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Donna

1 review

Jun 25, 2025

Featured

Patch didn’t stick and no human customer service to call

Patch didn’t stay stuck to my back. Only way to contact company is via email which takes 24 hours to reply. Sent several emails and received replies which were no help. Finally got patch to stick for awhile but didn’t help pain. No way to talk to a live person at this company. Whole thing smells of a pricey scam.

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Charmell Bennett

1 review

Jun 25, 2025

Featured

It was hard to get it to stick

It was hard to get it to stick. When it hit stick all I felt was a little warmth. I have asked for a refund and only to receive an offer of help to put right placement. I have stated over and over I want a refund.

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Roy Wellington

1 review

Jun 2, 2025

Featured

I tried this out for 6 weeks

I tried this out for 6 weeks. I followed the instructions -tried various positions - found that it would not stay in position without extra tape to hold it. a Absolutely no improvement whatsoever. Certainly would not recommend.

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Arthur Barninger

1 review

Jun 1, 2025

Does it work

Does it work? I don't know. I can't even get it to stick to my skin. As soon as I move it falls off. Worthless junk. If a company does not have a phone number... Well enough said.

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Faye Petrack

1 review

May 30, 2025

I received the patch with great hope

I received the patch with great hope, only to be disappointed, I am a nurse and have a vast knowledge of nerve paths . I tried every spot possible with Zero relief and nausea. So this is not an option for me. If they help others great. But its a No for me. I simply want whats been promised before they tell me my 30 days is up and its too late.. After 6 days of attempts on literally every nerve path on my body, I have reached out via customer service and get ZERO responses. I have attempted 3 times. No phone number which should have been a big red flag for me..

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Dina Mitides

1 review

Apr 24, 2025

The patches failed to do what Kailo…

The patches failed to do what Kailo described about their product. I followed the instructions on YouTube and placed the patches accordingly. When I carefully removed the first one to place it on another part of my body, it was wrinkled and out of use. The second patch would not stick to another part of my body. When I brought up my concerns to Kailo, they asked that I use a tape to hold it in place. I didn’t see any benefits from that product and I am greatly disappointed.

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Monique Vella

1 review

Feb 19, 2025

These changed my life

I have chronic back pain from scoliosis. These patches have changed my life. They just turn the pain right down. Recommend the temporary one month patches as the other ones are too rigid and don’t move with your body.

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Carolyn Maiklem

1 review

Feb 3, 2025

Didn’t have any improvement in pain at…

Didn’t have any improvement in pain at all. Also they are very flimsy. Total waste of money. So it’s back to my 10’s machine which does work. . .

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Karin

1 review

Nov 20, 2024

Purchased Kailo patch a couple of years…

Purchased Kailo patch a couple of years ago, absolutely love it. I and my husband, who was a total sceptic, have had excellent results. Back, elbow, neck pain all responded well. Bought one for my sister and she has good results too, tennis elbow most recently. Not sure how it works, but it works for us. I'm happy with purchase and cost.

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Barry Delman

1 review

Oct 30, 2024

The patch was no help

The patch was no help at all to the pain in my upper back. I purchased a second patch to give it another try, but still no change in pain level.

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Linda Ducas

1 review

Sep 13, 2024

Disappointed

First of all, the adhesive skin to patch does not stick well at all. As they suggested, I had to use a cover to keep the pad in place. Also, it is not reposition-able either. I'm not sure how well they work because as soon as I applied it to my wrist area where my pain is my hand went numb. And third, the price is WAY too expensive for what you get and how it does--or doesn't-- work. I feel like I got ripped off.

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Chelsea P

1 review

Jul 10, 2024

Not sure why this is rated low?

Not sure why this has such low ratings. This thing has saved me and my back pain. Bulging discs that the only solution from doctors is regular steroid injections, narcotics, or fusion with limited mobility that follows? It would be interesting to see a study done with these patches, showing the efficacy based on acuity of injury. Maybe my injury isn’t as severe as others? But I’ve tried a lot of different things, and this thing has literally given me my life back. I can actually move now.

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Lorrie Dame

1 review

Apr 4, 2024

The patch works

The patch works. It takes pain from an 8 to a 6 easy. The adhesives aren’t amazing but still worth it.

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Sue

1 review

Nov 1, 2023

The stickers don't stick, the science ain't science and even the placebo effect isn't properly trialled

The stickers don't stick. The science for the printed 'circuit board' on a piece of plastic you're supposed to move around your body (though you'll be spending a fortune on stickers that don't stick) is what? It is never explained. I read that the trial tests were flawed. There may be a placebo effect but I don't get one. It's snake oil quackery in modern guise. Might as well strap a few tenners to your body and feel the glow of knowing you haven't spent them yet.

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Brenda Barclay

1 review

Oct 3, 2023

Hip Pain it’s working

We have just applied patch to elderly man 77 with serious hip pain. It’s all about fitting the patch properly and making sure it’s positioned in the right place. Watch the video tutorials and do this properly before commenting. It’s working for him and he says he can feel a tingling and a warm feeling so we must have placed in proper position. So far so good and he’s responding to using it as a thumbs up 👍

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Murray Movitz

1 review

Aug 3, 2023

This product is a complete fraud

This product is a complete fraud. There is no warranty. The patch gives no relief. They will not issue any refunds for non performance.

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Luna w

1 review

Jun 20, 2023

So far all my emails ignored with…

So far all my emails ignored with automated responses. It's been 10 days and still not arrived. It was expensive and for genuine pain but looks like I'll never know if it actually works. I will amend if it gets here

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D L

1 review

Jun 1, 2023

I bought this patch off Amazon With High Hopes.

I bought this patch off Amazon for around $120. It didn't work as described. If it helped it was very little. My issue is mostly a horrible rash I got from the adhesive. I have tried repeatedly to get help from the email provided as they don't want you to send to Amazon. I will have to send back to Amazon.

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HOLLY Rayner

1 review

Apr 28, 2023

Kalio recommended Red Carpet Facial

I called Kalio to get a recommendation on a face treatment for my sensitive skin with dermatitis and mentioned I do like LED, phone consultant right away said The Red Carpet facial 45 minutes $200. Arrival is lovely, rooms are a little clinical and underwhelming but I was exited for a relaxing informative facial. Therapist did a skin assessment left and got a mask treatment, quite uncomfortable she removed it straight away and went to get 2 others to try. Both those were stinging and uncomfortable, my face worsening. We just proceeded to the LED healing light treatment. My face was hot and uncomfortable but I knew the light would be doing good work, I just wish I didn’t have to have the light working on something that’s just damaged my skin. At reception I gave them payment and told them I was a little disappointed I didn’t have a facial’ like I had booked and she said someone would call and check on me tomorrow. I had the phone call today, I was offered another complimentary LED treatment. I was told there was another facial i should have been recommended for extreme sensitivity cases and intended for people going through something like chemotherapy and that her phone staff would be trained to identify the customer in future. I declined a complimentary LED as I’m moving interstate next week and there is absolutely nothing that she could do for me, warning to those who are purchasing gift vouchers or a special day for themselves- don’t book it because it’s The Calile hotel. - I wish I could share the photos of my face after the facial on this Google review, they were shocking !!! Book an amazing experience at a different spa. This is not it!

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Month	Average	Reviews
Sep 24	2.0	1
Oct 24	1.0	1
Nov 24	4.0	1
Dec 24	—	0
Jan 25	—	0
Feb 25	3.0	2
Mar 25	—	0
Apr 25	1.0	1
May 25	1.0	1
Jun 25	1.0	4
Jul 25	5.0	1

Kailo Wellness reviews & trust report

Kailo Wellness has a poor customer experience.

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top complaintsof 19 negative reviews

How it compares

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