Kailo Wellness is a company that focuses on providing innovative wellness solutions designed to enhance overall health and well-being. With a commitment to promoting holistic health practices, the company offers a range of products and services aimed at supporting individuals in their wellness journeys. Customers include health-conscious individuals seeking natural alternatives and those looking to improve their lifestyle through wellness-oriented solutions.
The company's offerings may encompass various wellness products, educational resources, and community support initiatives. By focusing on evidence-based practices and holistic approaches, Kailo Wellness aims to serve a diverse clientele interested in both physical and mental health improvements. Through its online platform at kailo-wellness.com, the company facilitates access to wellness resources and fosters a community of like-minded individuals focused on achieving their health goals.
Kailo Wellness receives a mixed response from consumers, with a significant number expressing dissatisfaction. While some reviewers praise the Kailo patch for providing relief from chronic pain, particularly for conditions like bulging discs, many others report frustration with the product's adhesive quality, stating that it fails to stick properly to the skin.
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Customers frequently mention that despite following instructions, the patches do not stay in place, leading to a lack of effectiveness. Additionally, the company's customer service is criticized for being unresponsive, with many users unable to reach support via phone and facing delays in email replies. Despite a few positive experiences, the overwhelming sentiment leans towards disappointment, with many deeming the product a waste of money. Overall, Kailo Wellness struggles to meet customer expectations.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.1
28
100%
-0.7
● Low
2.1 / 5 overall
=
28 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
1.7▼ 0.7
12-month avg
2.0
All-time
2.1
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
2.0
1
Oct 24
1.0
1
Nov 24
4.0
1
Dec 24
—
0
Jan 25
—
0
Feb 25
3.0
2
Mar 25
—
0
Apr 25
1.0
1
May 25
1.0
1
Jun 25
1.0
4
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 28 most recent reviews.
Top complaintsof 19 negative reviews
Customer service21%
4 mentions
Scam21%
4 mentions
Refund16%
3 mentions
Pricing16%
3 mentions
“Patch didn’t stay stuck to my back”
On “Customer service” · Jun 25, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
Overall rating and review count for this company and similar companies
Patch didn’t stick and no human customer service to call
Patch didn’t stay stuck to my back. Only way to contact company is via email which takes 24 hours to reply. Sent several emails and received replies which were no help. Finally got patch to stick for awhile but didn’t help pain. No way to talk to a live person at this company. Whole thing smells of a pricey scam.
It was hard to get it to stick. When it hit stick all I felt was a little warmth. I have asked for a refund and only to receive an offer of help to put right placement. I have stated over and over I want a refund.
I tried this out for 6 weeks. I followed the instructions -tried various positions - found that it would not stay in position without extra tape to hold it.
a
Absolutely no improvement whatsoever.
Certainly would not recommend.
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Does it work? I don't know. I can't even get it to stick to my skin. As soon as I move it falls off. Worthless junk. If a company does not have a phone number... Well enough said.
I received the patch with great hope, only to be disappointed, I am a nurse and have a vast knowledge of nerve paths . I tried every spot possible with Zero relief and nausea. So this is not an option for me. If they help others great. But its a No for me. I simply want whats been promised before they tell me my 30 days is up and its too late.. After 6 days of attempts on literally every nerve path on my body, I have reached out via customer service and get ZERO responses. I have attempted 3 times. No phone number which should have been a big red flag for me..
The patches failed to do what Kailo described about their product.
I followed the instructions on YouTube and placed the patches accordingly.
When I carefully removed the first one to place it on another part of my body, it was wrinkled and out of use. The second patch would not stick to another part of my body. When I brought up my concerns to Kailo, they asked that I use a tape to hold it in place. I didn’t see any benefits from that product and I am greatly disappointed.
The stickers don't stick, the science ain't science and even the placebo effect isn't properly trialled
The stickers don't stick. The science for the printed 'circuit board' on a piece of plastic you're supposed to move around your body (though you'll be spending a fortune on stickers that don't stick) is what? It is never explained. I read that the trial tests were flawed. There may be a placebo effect but I don't get one. It's snake oil quackery in modern guise. Might as well strap a few tenners to your body and feel the glow of knowing you haven't spent them yet.
So far all my emails ignored with automated responses. It's been 10 days and still not arrived. It was expensive and for genuine pain but looks like I'll never know if it actually works. I will amend if it gets here
I bought this patch off Amazon for around $120. It didn't work as described. If it helped it was very little. My issue is mostly a horrible rash I got from the adhesive. I have tried repeatedly to get help from the email provided as they don't want you to send to Amazon. I will have to send back to Amazon.
I called Kalio to get a recommendation on a face treatment for my sensitive skin with dermatitis and mentioned I do like LED, phone consultant right away said The Red Carpet facial 45 minutes $200.
Arrival is lovely, rooms are a little clinical and underwhelming but I was exited for a relaxing informative facial. Therapist did a skin assessment left and got a mask treatment, quite uncomfortable she removed it straight away and went to get 2 others to try. Both those were stinging and uncomfortable, my face worsening. We just proceeded to the LED healing light treatment. My face was hot and uncomfortable but I knew the light would be doing good work, I just wish I didn’t have to have the light working on something that’s just damaged my skin.
At reception I gave them payment and told them I was a little disappointed I didn’t have a facial’ like I had booked and she said someone would call and check on me tomorrow. I had the phone call today, I was offered another complimentary LED treatment. I was told there was another facial i should have been recommended for extreme sensitivity cases and intended for people going through something like chemotherapy and that her phone staff would be trained to identify the customer in future.
I declined a complimentary LED as I’m moving interstate next week and there is absolutely nothing that she could do for me, warning to those who are purchasing gift vouchers or a special day for themselves- don’t book it because it’s The Calile hotel.
- I wish I could share the photos of my face after the facial on this Google review, they were shocking !!!
Book an amazing experience at a different spa.
This is not it!
Total scam. This product is useless and doesn't work at all. They offer refunds only for non used products, which is impossible, as at a certain point one has to apply it in order to test if it's effective or not. They do not refund shipping, so in case you are a non-US customer, sending it back is gonna cost you more than the patch itself. Do not buy
Useseless, spent £150 hoping it would give me some pain relief. Followed the instructions, no pain relief and it dropped off after short time. Wouldn’t waste your money.
I bought Kailo the family pack it was very expensive ,it hasn't done any kind of improvement to my pain NOT even 1%, even the sticker didn't last more than one day ,but the advertising is brilliant ,like to know how much money you paid for those who have represent your Kailo patch ,
Pseudo chakra therapist Kathryn Marie Taylor scammed me out of $500.
Had to hand over the case to a debt collection agency.
Don't deal with kailo organic chakra therapy!
Kailo Wellness is a company that focuses on providing innovative wellness solutions designed to enhance overall health and well-being. With a commitment to promoting holistic health practices, the company offers a range of products and services aimed at supporting individuals in their wellness journeys. Customers include health-conscious individuals seeking natural alternatives and those looking to improve their lifestyle through wellness-oriented solutions.
The company's offerings may encompass various wellness products, educational resources, and community support initiatives. By focusing on evidence-based practices and holistic approaches, Kailo Wellness aims to serve a diverse clientele interested in both physical and mental health improvements. Through its online platform at kailo-wellness.com, the company facilitates access to wellness resources and fosters a community of like-minded individuals focused on achieving their health goals.