Excellent customer support
Excellent customer support. Thank you.

Kave Home is an international online retailer specializing in furniture and home decor products. The company offers a diverse range of items designed to enhance living spaces, including sofas, tables, lighting, and decorative accessories. With a commitment to quality and contemporary design, Kave Home caters to customers looking for stylish and functional solutions for their homes. Targeting a global market, Kave Home services various countries, including Australia, Belgium, France, and the United Kingdom, among others. Customers can explore a wide selection of products through the company’s user-friendly website, kavehome.com, which provides comprehensive information on the available items and delivery options. Kave Home aims to meet the needs of individuals and families seeking to create personalized and inviting environments in their living spaces.
Kave Home receives a mix of reviews, reflecting both positive experiences and significant frustrations. Many customers praise the quality of the products, noting that items like the Esstisch Nahala and Pouf Neom arrive promptly and meet expectations.
Additionally, some reviewers highlight the excellent customer support and hassle-free return process, which enhances their shopping experience. However, a substantial number of complaints focus on unreliable delivery times, with several customers reporting delays of weeks or even months. Issues with customer service responsiveness and difficulties in obtaining refunds further contribute to dissatisfaction. While the product quality is generally well-regarded, the service shortcomings overshadow the positives for many. Overall, Kave Home's reputation is mixed, with a notable portion of consumers expressing disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 1,000 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 2.6 | 150 |
| Jan 25 | 2.9 | 248 |
| Feb 25 | 3.8 | 187 |
| Mar 25 | 4.2 | 158 |
| Apr 25 | 3.6 | 118 |
| May 25 | 3.7 | 79 |
| Jun 25 | 2.6 | 34 |
| Jul 25 | 2.1 | 26 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“o site é bastante intuitivo”
“Made a big purchase and got a tracking link in spanish which does not include any tracking info”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Furniture.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 2.6 out of 5 (poor) | 2.4 out of 5 (poor) | 3.6 out of 5 (good) | +35% | 1,000 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | 3.2 out of 5 (fair) | 3.3 out of 5 (fair) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | 4.7 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,000 | |
| 3.2 out of 5 (fair) | 100 out of 100 | 3.0 out of 5 (fair) | 3.4 out of 5 (fair) | 3.2 out of 5 (fair) | — | 1,000 |
Bottom line: Kave Home is #4 of 5 on overall rating in this group. On website & app, Milani Home scores higher (4.7 vs 3.6).
500 reviews of Kave Home . Filter by what matters to you.
Esstisch Nahala und Pouf Neom getrennt bestellt alles zeitnah und einwandfrei angekommen. Preis ist nicht günstig aber Qualität stimmt. Kann mich null beschweren
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Polarized pattern: few middle ratings. 65% of recent reviews are 4–5★ and 30% are 1–2★.
Excelente atención tanto en tienda como por parte del servicio post venta, que además respondió de manera muy rápida y eficiente.
Les conseillers de Marseille et Toulouse nous ont donné tout leur temps pour nous guider dans nos choix. Toulouse, où nous avons finalisé la commande, a été particulièrement compréhensif pour nous garder nos meubles jusquà l'achèvement de notre maison. Chaque délai de notre part a été enregistré sans problème de leur part. Du vrai service clientèle, au top. Les meubles répondent à nos attentes, comfortables, élégants, parfaits.
Me aconsejaron muy bien, desde el principio.
Professional helpfully team! Nice showroom.
Como profesional me siento muy cómoda con vosotros. A mis clientes se les trata fenomenal. Gracias.
La qualità dei vostri prodotti e soprattutto l’assistenza di Luca del negozio di Milano con la sua competenza e gentilezza, sono stati essenziali nel determinarmi all’acquisto. Voglio anche sottolineare l’intervento di Giuseppe che ha rapidamente risolto un problema. Devo dire che l’esperienza nel negozio di Milano è stata estremamente positiva.
Stół przepiękny. Dobrej jakości. Wysyłka sprawna pomimo, że z zagranicy. Dobra współpraca z firmą kurierską. Polecam.
Sono un cliente fedele di questo marchio da un po' di tempo e devo dire che i loro mobili e oggetti decorativi sono sempre di grande effetto. La lavorazione artigianale è di altissimo livello e il design è moderno ma senza tempo. Ogni acquisto è per me un investimento prezioso
excelencia en el servicio
Muchas opciones paea elegir y buenísima atención
Value products Perfect delivery conditions Perfect after sales service (after a little problem) Nice and prompt contact To recommand
Un moment simple et très enrichissant une belle expérience d'achat en compagnie d'une vendeuse très professionnelle, merci pour tout kave home!
Kave Home is an international online retailer specializing in furniture and home decor products. The company offers a diverse range of items designed to enhance living spaces, including sofas, tables, lighting, and decorative accessories. With a commitment to quality and contemporary design, Kave Home caters to customers looking for stylish and functional solutions for their homes. Targeting a global market, Kave Home services various countries, including Australia, Belgium, France, and the United Kingdom, among others. Customers can explore a wide selection of products through the company’s user-friendly website, kavehome.com, which provides comprehensive information on the available items and delivery options. Kave Home aims to meet the needs of individuals and families seeking to create personalized and inviting environments in their living spaces.
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