Wonderful products---comfy--last a long…
Wonderful products---comfy--last a long time--wash/dry nicely---the only negative is they are short on certain items--which I need & will hopefully be able to order in the near future

Live Grund is a retailer specializing in luxury organic textiles, offering a range of bedding and bath products made exclusively from 100% organic cotton. The company is dedicated to providing clean, natural, and environmentally friendly items that emphasize both comfort and sustainability. Their product lineup includes bed sheets, throws, bath rugs, towels, and robes, catering to customers who prioritize organic and eco-conscious living in their home environments. Targeting consumers seeking high-quality, sustainable home textiles, Live Grund aims to enhance the living experience with soft and durable organic products. The company’s commitment to safety and environmental responsibility resonates with a growing demographic interested in mindful consumption and healthy living. By maintaining a focus on luxury and organic materials, Live Grund positions itself as a leader in the organic bedding and bath market.
Reviewers express a generally positive sentiment towards Live Grund, particularly praising the quality and comfort of their rugs, towels, and sheets. Many customers love the organic materials and the sustainability aspect of the products, highlighting their softness and durability.
However, there are notable complaints regarding customer service, with several people reporting issues such as lack of confirmation emails, delayed responses, and incorrect orders. Some customers feel frustrated by the automated replies and difficulty in reaching a live representative. Despite these challenges, the overall product quality and aesthetic appeal keep many consumers returning for more. Overall, Live Grund is well-regarded for its home and garden offerings, though improvements in customer service are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 105 | 100% | -1.6 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 2 |
| Nov 24 | 3.0 | 4 |
| Dec 24 | 2.3 | 3 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 5 |
| Apr 25 | 5.0 | 2 |
| May 25 | 4.5 | 2 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 2.0 | 2 |
| Aug 25 | 3.5 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 105 most recent reviews.
“The quality & sustainability of the materials, the company's vision & commitment and the comfort & beauty of these ru...”
“Your customer service sucks big time”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Decor.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | 3.8 out of 5 (good) | +11% | 105 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 4.6 out of 5 (good) | — | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.2 out of 5 (good) | 4.0 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 |
Bottom line: LIVE GRUND is #5 of 5 on overall rating in this group. On service, Home Store + More scores higher (4.9 vs 3.3).
105 reviews of LIVE GRUND. Filter by what matters to you.
Wonderful products---comfy--last a long time--wash/dry nicely---the only negative is they are short on certain items--which I need & will hopefully be able to order in the near future
Great product. Customer service response to online char and email were non-existent.
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I absolutely love the Asheville collection of rugs. Nothing else compares! My only slight complaint would be trying to get the two sizes in the same color when I want it. Also, the colors on the website don’t really match reality. I might suggest you post multiple pictures from different angles and maybe even brighter and dimmer light!
I'm excited about trying out these towels as I have a hard time keep bath towels soft. During the ordering process I mistakenly only ordered two bath towels instead of four. The picture shows a set of bath, hand and face towels so think I got a bit confused! We use two towels a week so I like to have four altogether. The shipment took over two weeks but it was during the holidays. I'm looking forward to trying out the towels and have ordered two more bath and two hand towels.
I purchased Two sets of towels after having purchased floor mats. Washed the towels prior to use. Generated ALOT of lint after the first wash in the Dryer. Beware clean out frequently the lint collector while drying. Will see how the lint issue is after future washings. Towels appear substantial.
Very good experience. We love the rug Only thing was sending the tracking info. We would definitely use you again lp
Live Grund is a retailer specializing in luxury organic textiles, offering a range of bedding and bath products made exclusively from 100% organic cotton. The company is dedicated to providing clean, natural, and environmentally friendly items that emphasize both comfort and sustainability. Their product lineup includes bed sheets, throws, bath rugs, towels, and robes, catering to customers who prioritize organic and eco-conscious living in their home environments. Targeting consumers seeking high-quality, sustainable home textiles, Live Grund aims to enhance the living experience with soft and durable organic products. The company’s commitment to safety and environmental responsibility resonates with a growing demographic interested in mindful consumption and healthy living. By maintaining a focus on luxury and organic materials, Live Grund positions itself as a leader in the organic bedding and bath market.
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