Very satisfied
Perfect and very satisfied

Live Grund is a retailer specializing in luxury organic textiles, offering a range of bedding and bath products made exclusively from 100% organic cotton. The company is dedicated to providing clean, natural, and environmentally friendly items that emphasize both comfort and sustainability. Their product lineup includes bed sheets, throws, bath rugs, towels, and robes, catering to customers who prioritize organic and eco-conscious living in their home environments. Targeting consumers seeking high-quality, sustainable home textiles, Live Grund aims to enhance the living experience with soft and durable organic products. The company’s commitment to safety and environmental responsibility resonates with a growing demographic interested in mindful consumption and healthy living. By maintaining a focus on luxury and organic materials, Live Grund positions itself as a leader in the organic bedding and bath market.
Reviewers express a generally positive sentiment towards Live Grund, particularly praising the quality and comfort of their rugs, towels, and sheets. Many customers love the organic materials and the sustainability aspect of the products, highlighting their softness and durability.
However, there are notable complaints regarding customer service, with several people reporting issues such as lack of confirmation emails, delayed responses, and incorrect orders. Some customers feel frustrated by the automated replies and difficulty in reaching a live representative. Despite these challenges, the overall product quality and aesthetic appeal keep many consumers returning for more. Overall, Live Grund is well-regarded for its home and garden offerings, though improvements in customer service are needed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 105 | 100% | -1.6 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 2 |
| Nov 24 | 3.0 | 4 |
| Dec 24 | 2.3 | 3 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 5.0 | 5 |
| Apr 25 | 5.0 | 2 |
| May 25 | 4.5 | 2 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 2.0 | 2 |
| Aug 25 | 3.5 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 105 most recent reviews.
“The quality & sustainability of the materials, the company's vision & commitment and the comfort & beauty of these ru...”
“Your customer service sucks big time”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Decor.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 3.3 out of 5 (fair) | 3.8 out of 5 (good) | +11% | 105 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 4.6 out of 5 (good) | — | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.2 out of 5 (good) | 4.0 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 |
Bottom line: LIVE GRUND is #5 of 5 on overall rating in this group. On service, Home Store + More scores higher (4.9 vs 3.3).
105 reviews of LIVE GRUND. Filter by what matters to you.
Perfect and very satisfied
Live Grund is great! We love our bath towels and mats. I love stepping out of the shower onto something dry, absorbant, and SOFT. It feels so good. The towels feel amazing too, and they stay fluffy even after washing them. The are a good size, and feel thick and plush. We are very happy with our purchases and the whole Live Grund experience! Will definitely buy more.
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I love the sheets, bath mats and towels I bought. Scanning the QR code to get a tracking number and track the order didn't work for me. I emailed Grund inquiring about a tracking number. I didn't receive an email back right away. Thought I would wait a week before I emailed again. I didn't have too. 6 days after I emailed, I received an email saying the order shipped. Fine by me. everything arrived beautiful.
This throw blanket is the most incredible thing ever. My first one ripped because my kids fought over it. Would pay any price to replace it. Best item ever.
The great quality of the rugs. I have been looking for exactly what I found at your store. Thank you for providing a great product.
The bathroom rug I received is absolutely gorgeous & so soft! The eco-friendliness, quality, color & packaging/shipping exceeded my expectations. I'll definitely be a repeat customer.
So soft. So lovely. Worth the wait.
Beautiful, well-made bathroom rugs, and sent in a timely manner. This is the third order I have gotten from Live Grund, and I highly recommend their rugs and towels.
Have purchased several non slip rugs in the past. Excellent quality, great color selections and no issues with laundering. Our go to company!!!
Exceptional carpet. Great feel on feet. Truly slip resistant.
Live Grund is a retailer specializing in luxury organic textiles, offering a range of bedding and bath products made exclusively from 100% organic cotton. The company is dedicated to providing clean, natural, and environmentally friendly items that emphasize both comfort and sustainability. Their product lineup includes bed sheets, throws, bath rugs, towels, and robes, catering to customers who prioritize organic and eco-conscious living in their home environments. Targeting consumers seeking high-quality, sustainable home textiles, Live Grund aims to enhance the living experience with soft and durable organic products. The company’s commitment to safety and environmental responsibility resonates with a growing demographic interested in mindful consumption and healthy living. By maintaining a focus on luxury and organic materials, Live Grund positions itself as a leader in the organic bedding and bath market.
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