MDLive is a telemedicine platform that provides virtual healthcare services, allowing patients to consult with licensed healthcare providers through video calls, phone calls, or secure messaging. The service typically offers access to medical professionals for non-emergency health concerns, consultations, and follow-up care from remote locations. MDLive serves as a digital healthcare solution that connects patients with doctors and other medical practitioners without requiring in-person visits.
Mdlive receives a generally positive reception from users, with many praising the convenience and professionalism of the doctors. Reviewers highlight the service as a time-saving alternative to traditional urgent care, often noting the thoroughness of consultations and the clarity of treatment plans.
Customers appreciate the affordability, especially when insurance covers most costs. However, there are notable complaints regarding technical issues, with several users expressing frustration over connection problems during consultations. While many find the service effective for minor health concerns, some mention limitations in scope and user experience, suggesting the app could be improved. Overall, Mdlive is seen as a valuable resource for busy individuals, despite some technical hurdles.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 67 out of 100 | — | 0 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 10 |
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Quick answers to the questions people ask most.
MDLive is a telehealth platform that provides virtual medical consultations with licensed healthcare providers. They offer services including urgent care, primary care, dermatology, behavioral health, and prescription services through video calls, phone calls, or secure messaging.
MDLive provides 24/7 access to urgent care services every day of the year. Primary care and specialty services may have specific scheduling hours that vary by provider and location.
Consultation costs vary depending on your insurance coverage and the type of visit. Many insurance plans cover telehealth visits, and MDLive accepts most major insurance providers. Uninsured patients can pay out-of-pocket rates that are typically disclosed before the consultation.
You can access MDLive through their mobile app (available for iOS and Android) or through their website on a computer or mobile browser. The app provides the most convenient experience for managing appointments and accessing care.
MDLive providers can treat many non-emergency conditions including cold and flu symptoms, allergies, skin conditions, minor injuries, mental health concerns, and chronic condition management. They cannot treat life-threatening emergencies or conditions requiring physical examination or procedures.
You can contact MDLive customer support through their website, mobile app, or by calling their customer service line. Support is available to help with technical issues, account questions, and appointment scheduling.
Yes, MDLive providers can prescribe medications when medically appropriate and send prescriptions directly to your preferred pharmacy. However, they cannot prescribe controlled substances or certain medications that require in-person evaluation.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, MDLive is HIPAA-compliant and uses encryption and other security measures to protect your personal health information. All consultations and medical records are kept confidential and secure according to healthcare privacy regulations.
MDLive accepts most major insurance plans including employer-sponsored health plans, Medicare, and many individual insurance policies. You should verify your specific coverage and copay amounts with your insurance provider before scheduling a visit.
MDLive offers both on-demand urgent care for immediate needs and scheduled appointments for primary care and specialty services. You can book future appointments with specific providers or request immediate care when available providers are online.
MDLive is a telemedicine platform that provides virtual healthcare services, allowing patients to consult with licensed healthcare providers through video calls, phone calls, or secure messaging. The service typically offers access to medical professionals for non-emergency health concerns, consultations, and follow-up care from remote locations. MDLive serves as a digital healthcare solution that connects patients with doctors and other medical practitioners without requiring in-person visits.
