Medical Mega is a family-owned medical supply company dedicated to providing a wide range of products focused on wound care, ostomy, and other medical needs. With over 20 years of experience in the industry, the company caters to individuals and healthcare providers seeking reliable medical supplies. Their extensive inventory includes more than 20,000 products, covering categories such as urological, incontinence, nutrition, durable medical equipment (DME), respiratory, and skin care.
Customers of Medical Mega benefit from a commitment to customer care, with services that include secure packaging and fast shipping options, ensuring items are delivered promptly. The company emphasizes a hands-on approach, offering assistance with order placement and inquiries, which contributes to a positive shopping experience. Medical Mega's focus on quality products and customer satisfaction positions it as a trusted source for medical supplies.
Medical Mega receives overwhelmingly positive feedback from customers, highlighting the ease of ordering and the speed of delivery. Reviewers frequently mention that the ordering process is straightforward and that their supplies arrive quickly and on time, contributing to a stress-free experience.
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Many express satisfaction with the quality of the products and the reasonable pricing. However, there are some critical comments regarding missing items, such as adhesive, which have rendered certain products unusable for some customers. Despite these occasional issues, the majority of consumers appreciate the reliable service and timely fulfillment of orders. Overall, Medical Mega is well-regarded for its efficient service and product quality, making it a favored choice among users.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
1,000
100%
-0.2
● Low
4.6 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.4▼ 0.2
12-month avg
4.6
All-time
4.6
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.6
45
Sep 24
4.2
45
Oct 24
4.6
48
Nov 24
4.6
54
Dec 24
4.7
51
Jan 25
4.8
50
Feb 25
4.6
28
Mar 25
5.0
5
Apr 25
4.3
3
May 25
3.0
2
Jun 25
4.2
13
Jul 25
4.8
16
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 451 positive reviews
Delivery42%
190 mentions
Fast & efficient40%
182 mentions
Customer service22%
99 mentions
Prices & value20%
90 mentions
“delivery was quick”
On “Delivery” · Jul 17, 2025
Top complaintsof 40 negative reviews
Returns15%
6 mentions
Shipping15%
6 mentions
Refund10%
4 mentions
Customer service10%
4 mentions
“I ordered a dermabond applicator from medical mega”
On “Returns” · May 20, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
Overall rating and review count for this company and similar companies
Received what I ordered in a timely manner. With all the scam sites out there getting your order at all is worth two stars, getting your order correct is worth two more stars and getting it without having to make inquiries over a lengthy time period is definitely worth the final star.
I appreciate MedicalMega creating an account for me so that the status of any future orders can be checked and so that the order checkout process is an expedited one.
And I received my order placed October 27th, 2024 promptly with nothing amiss.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The ease of placing my order. I ordered pouches and deodorant spray and you had exactly what I needed and the price was great. I am very happy with your service. And the items came in the mail and were packed well. Thank you.
Medical Mega's site is user-friendly and easy to navigate. I've located the items I've needed and was impressed with the rapid speed of the transaction itself.
The arriving products were exactly what I purchased, needed, and were as described on Medical Mega's site.
I will be using Medical Mega as my favored, future online store as I've now vested trust in both the site itself and the products of which they sell.
Tremendously Impressed patron--Joseph
I placed my order on or about October 11, 2024. I have not received the order as of November 2. I have called twice, but no one has returned my with positive information or otherwise.
Medical Mega is a family-owned medical supply company dedicated to providing a wide range of products focused on wound care, ostomy, and other medical needs. With over 20 years of experience in the industry, the company caters to individuals and healthcare providers seeking reliable medical supplies. Their extensive inventory includes more than 20,000 products, covering categories such as urological, incontinence, nutrition, durable medical equipment (DME), respiratory, and skin care.
Customers of Medical Mega benefit from a commitment to customer care, with services that include secure packaging and fast shipping options, ensuring items are delivered promptly. The company emphasizes a hands-on approach, offering assistance with order placement and inquiries, which contributes to a positive shopping experience. Medical Mega's focus on quality products and customer satisfaction positions it as a trusted source for medical supplies.