Got the help I needed service …
Had a customer service question and I received excellant help. The reps are very helpful...prices are good. Shipping is quick

Medical Mega is a family-owned medical supply company dedicated to providing a wide range of products focused on wound care, ostomy, and other medical needs. With over 20 years of experience in the industry, the company caters to individuals and healthcare providers seeking reliable medical supplies. Their extensive inventory includes more than 20,000 products, covering categories such as urological, incontinence, nutrition, durable medical equipment (DME), respiratory, and skin care. Customers of Medical Mega benefit from a commitment to customer care, with services that include secure packaging and fast shipping options, ensuring items are delivered promptly. The company emphasizes a hands-on approach, offering assistance with order placement and inquiries, which contributes to a positive shopping experience. Medical Mega's focus on quality products and customer satisfaction positions it as a trusted source for medical supplies.
Medical Mega receives overwhelmingly positive feedback from customers, highlighting the ease of ordering and the speed of delivery. Reviewers frequently mention that the ordering process is straightforward and that their supplies arrive quickly and on time, contributing to a stress-free experience.
Many express satisfaction with the quality of the products and the reasonable pricing. However, there are some critical comments regarding missing items, such as adhesive, which have rendered certain products unusable for some customers. Despite these occasional issues, the majority of consumers appreciate the reliable service and timely fulfillment of orders. Overall, Medical Mega is well-regarded for its efficient service and product quality, making it a favored choice among users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 45 |
| Sep 24 | 4.2 | 45 |
| Oct 24 | 4.6 | 48 |
| Nov 24 | 4.6 | 54 |
| Dec 24 | 4.7 | 51 |
| Jan 25 | 4.8 | 50 |
| Feb 25 | 4.6 | 28 |
| Mar 25 | 5.0 | 5 |
| Apr 25 | 4.3 | 3 |
| May 25 | 3.0 | 2 |
| Jun 25 | 4.2 | 13 |
| Jul 25 | 4.8 | 16 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“delivery was quick”
“I ordered a dermabond applicator from medical mega”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | −1% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | — | 4.9 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Medical Mega is #2 of 5 on overall rating in this group. On quality, PRO Test scores higher (5.0 vs 4.3).
500 reviews of Medical Mega. Filter by what matters to you.
Had a customer service question and I received excellant help. The reps are very helpful...prices are good. Shipping is quick
I have been doing business with Medical Mega for many years now. I needed a colostomy in 2010 and at first I was going through my insurance. But there was a lot of paperwork and denials of the products I needed. The worst part is I could only order one month supply at a time. I started using Medical Mega at first just for the supplies I ran out of before one month or for items insurance refused to cover. I realized it was worth the money to order all my supplies from Medical Mega. I now order a 6 month supply and the items are delivered right to my door at no extra charge.
Medical Mega is a great option choice! Especially when you need extra supplies because Medicare has it's limitations. The service is exceptional with super fast delivery!👍
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Arrived quickly with no errors..
Great service. Fast and reliable. Large selection.
This company does not respond to its emails nor does it return any phone calls. They shorted my order. Must be intentional to short orders and then not respond to any inquiries.
Pleasure to deal with
Add items to your shopping cart. Review, submit, pay, ships to your residence. Easy and super convenient!
shipping dept. double check my address. item marked with wrong po box number. otherwise product is okay. esperience!! stressful!!
They have excellent pricing. Way better than anybody else and speedy delivery.
They are always getting my supply order to me on time. They get my order correct also, and are always very helpful. Very pleased with everything about them!
Fast service...
Easy to find what we needed, and the ordering was also easy. Thank You
Not a retail package. At least include a copy of the instructions.
We have been customer's of Medical Mega for some time now at least 6 years now and we have been very satisfied with first of all: Customer Service At first we needed help in the type of product we needed and we called and we're helped out with the product & size needed we also needed expedited shipment which they also helped us.. They've always had our product in stock plus we buy in bulk so we don't run out we also buy this way in case of the holidays which cause delay in this case they always notify us with store hours & closer dates so we're able to process our order ... There very friendly environment plus the prices are very reasonable.... You'll be very satisfied shopping here with Medical Mega... Thanks Kindly God Bless 🙏 Albert
Easy to reorder. Efficient process, good communication. Well done.
Medical Mega is a family-owned medical supply company dedicated to providing a wide range of products focused on wound care, ostomy, and other medical needs. With over 20 years of experience in the industry, the company caters to individuals and healthcare providers seeking reliable medical supplies. Their extensive inventory includes more than 20,000 products, covering categories such as urological, incontinence, nutrition, durable medical equipment (DME), respiratory, and skin care. Customers of Medical Mega benefit from a commitment to customer care, with services that include secure packaging and fast shipping options, ensuring items are delivered promptly. The company emphasizes a hands-on approach, offering assistance with order placement and inquiries, which contributes to a positive shopping experience. Medical Mega's focus on quality products and customer satisfaction positions it as a trusted source for medical supplies.
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