Medical Mega is a family-owned medical supply company dedicated to providing a wide range of products focused on wound care, ostomy, and other medical needs. With over 20 years of experience in the industry, the company caters to individuals and healthcare providers seeking reliable medical supplies. Their extensive inventory includes more than 20,000 products, covering categories such as urological, incontinence, nutrition, durable medical equipment (DME), respiratory, and skin care.
Customers of Medical Mega benefit from a commitment to customer care, with services that include secure packaging and fast shipping options, ensuring items are delivered promptly. The company emphasizes a hands-on approach, offering assistance with order placement and inquiries, which contributes to a positive shopping experience. Medical Mega's focus on quality products and customer satisfaction positions it as a trusted source for medical supplies.
Medical Mega receives overwhelmingly positive feedback from customers, highlighting the ease of ordering and the speed of delivery. Reviewers frequently mention that the ordering process is straightforward and that their supplies arrive quickly and on time, contributing to a stress-free experience.
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Many express satisfaction with the quality of the products and the reasonable pricing. However, there are some critical comments regarding missing items, such as adhesive, which have rendered certain products unusable for some customers. Despite these occasional issues, the majority of consumers appreciate the reliable service and timely fulfillment of orders. Overall, Medical Mega is well-regarded for its efficient service and product quality, making it a favored choice among users.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
1,000
100%
-0.2
● Low
4.6 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.4▼ 0.2
12-month avg
4.6
All-time
4.6
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
4.6
45
Sep 24
4.2
45
Oct 24
4.6
48
Nov 24
4.6
54
Dec 24
4.7
51
Jan 25
4.8
50
Feb 25
4.6
28
Mar 25
5.0
5
Apr 25
4.3
3
May 25
3.0
2
Jun 25
4.2
13
Jul 25
4.8
16
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 451 positive reviews
Delivery42%
190 mentions
Fast & efficient40%
182 mentions
Customer service22%
99 mentions
Prices & value20%
90 mentions
“delivery was quick”
On “Delivery” · Jul 17, 2025
Top complaintsof 40 negative reviews
Returns15%
6 mentions
Shipping15%
6 mentions
Refund10%
4 mentions
Customer service10%
4 mentions
“I ordered a dermabond applicator from medical mega”
On “Returns” · May 20, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
Overall rating and review count for this company and similar companies
I've used this company for years when I need to when I was running out in between my monthly delivery of medical supplies due to problems related to my ileostomy which I've had since I was 29yrs old. The company offer various medical supplies at very affordable prices and that is why I will continue to use them.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The bath chair we ordered came damaged. Medical Mega quickly resolved the issue by refunding our money promptly and courteously. I would do business with this group again.
I would have given a 0 start. They had a different image on the product. Also Price was $5 and with shipping cost was $19. I called them before the product was shipped. They said they cannot cancel the order because it was already processed. When I said I want to order in a bulk, then they spoke to someone and said they will be able to modify the order. I never felt so bad.
The customer service exceptional. Eager to help me with other that my friend needed getting on time since he lives in Florida. Her customer service and care so important. Thank you!
Muy satisfecho, atendido según mis requerimientos.
Han atendido como lo solicitado, juntaron toda la mercadería en un solo envío como lo requerimos y entregado en tiempo, todo en orden sin ningún faltante ni daños. productos en buen estado.
Medical Mega is a family-owned medical supply company dedicated to providing a wide range of products focused on wound care, ostomy, and other medical needs. With over 20 years of experience in the industry, the company caters to individuals and healthcare providers seeking reliable medical supplies. Their extensive inventory includes more than 20,000 products, covering categories such as urological, incontinence, nutrition, durable medical equipment (DME), respiratory, and skin care.
Customers of Medical Mega benefit from a commitment to customer care, with services that include secure packaging and fast shipping options, ensuring items are delivered promptly. The company emphasizes a hands-on approach, offering assistance with order placement and inquiries, which contributes to a positive shopping experience. Medical Mega's focus on quality products and customer satisfaction positions it as a trusted source for medical supplies.