Milk Makeup is a beauty brand that offers cosmetic products including makeup and skincare items. The company focuses on creating products with clean, vegan formulations and minimalist packaging. Their product line typically includes items such as foundation, lip products, skincare treatments, and other beauty essentials.
Reviewers express a mix of admiration and frustration regarding Milk Makeup. On the positive side, some customers praise the brand for having the "best makeup" and appreciate the quality and moisture in their products, highlighting the appealing colors of the lip products.
However, the majority of feedback is negative, with many consumers reporting issues with product quality, such as the sculpt stick being unresponsive and the bronzer stick melting. Complaints also arise about the Rise mascara arriving nearly empty and poor customer service experiences, particularly regarding returns and replacements. Overall, while there are a few fans of the brand, the prevalent dissatisfaction with product reliability and service leads to a largely negative sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.0 | 8 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Oct 2024.
| Month | Average | Reviews |
|---|---|---|
| Mar 24 | 1.0 | 1 |
| Apr 24 | 1.0 | 1 |
| May 24 | — | 0 |
| Jun 24 | 5.0 | 1 |
| Jul 24 | — | 0 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 8 most recent reviews.
“Milk continue to support Alexandra Rodriguez YouTube channel”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty & Well-being.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 2.0 out of 5 (poor) | 67 out of 100 | — | 8 |
| 4.8 out of 5 (good) | 100 out of 100 | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 145 |
Bottom line: Milk Makeup is #5 of 5 on overall rating in this group.
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Quick answers to the questions people ask most.
Milk Makeup is known for its clean, vegan formulas and innovative stick packaging that makes application quick and easy. The brand focuses on enhancing natural beauty with buildable, multi-use products that work for all skin tones and types.
Yes, all Milk Makeup products are 100% vegan and cruelty-free. The brand is certified by Leaping Bunny and does not test on animals at any stage of product development.
Milk Makeup products are available online at milkmakeup.com, Sephora, Ulta Beauty, and select retailers worldwide. You can also find them at Milk Makeup's flagship stores in New York and Los Angeles.
Milk Makeup offers a 30-day return policy for products purchased directly from their website. Items must be in original condition, and you'll need your order confirmation for processing.
Yes, Milk Makeup provides virtual consultations through their website and offers makeup tutorials on their social media channels. You can book a complimentary virtual session with their makeup artists for personalized product recommendations.
The Hydro Grip Primer, Lip + Cheek stick, and Flex Concealer are great starter products. These multi-use items are beginner-friendly and help create a natural, effortless look.
You can reach customer service through the contact form on milkmakeup.com, email hello@milkmakeup.com, or call their customer care line. They typically respond within 24-48 hours during business days.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, Milk Makeup offers virtual shade matching through their website's quiz feature and during virtual consultations. Many retail partners like Sephora and Ulta also provide in-store shade matching services.
Unopened Milk Makeup products typically last 2-3 years from the manufacturing date. Once opened, most products should be used within 12-24 months for optimal performance and safety.
Milk Makeup offers the Milk Fam rewards program for customers who shop directly through their website. Members earn points on purchases that can be redeemed for discounts and exclusive perks.
Milk Makeup is a beauty brand that offers cosmetic products including makeup and skincare items. The company focuses on creating products with clean, vegan formulations and minimalist packaging. Their product line typically includes items such as foundation, lip products, skincare treatments, and other beauty essentials.
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