Sold my iPhone
Filling the online application was easy. Once my phone was approved, payment was received promptly.

Mobile Monster is an Australian online platform specializing in the purchase of new, used, and damaged mobile phones. The company provides consumers with a streamlined process to sell their devices quickly and securely, offering competitive prices and prompt payments. Customers can trade in a wide range of smartphones, including popular brands like Apple, Samsung, Google, and Huawei, as well as various tablet models. Targeting individuals looking to sell their mobile devices, Mobile Monster aims to make the process hassle-free and risk-free. The platform caters to both casual sellers and those with damaged or older models, ensuring that users receive fair value for their devices. With a commitment to customer satisfaction, Mobile Monster strives to minimize processing times, although current demand may result in slight delays.
Mobile Monster receives overwhelmingly positive feedback from customers, highlighting the efficiency and ease of their service. Reviewers frequently mention the quick processing time and straightforward transaction steps, with many noting that they received their payments promptly and without hassle.
The customer service is also praised for being professional and responsive, contributing to a seamless experience. However, a few critical reviews point out issues with payment discrepancies, where some customers reported not receiving payment for all devices sent in, particularly those with passcodes. Despite these isolated complaints, the majority of users express satisfaction with the overall service and recommend Mobile Monster for selling old phones. Overall, the sentiment is highly positive, reflecting a strong reputation in the market.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,060 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.7 | 20 |
| Nov 24 | 4.8 | 171 |
| Dec 24 | 4.7 | 177 |
| Jan 25 | 4.8 | 166 |
| Feb 25 | 4.9 | 90 |
| Mar 25 | 4.8 | 96 |
| Apr 25 | 4.8 | 57 |
| May 25 | 4.9 | 80 |
| Jun 25 | 4.9 | 77 |
| Jul 25 | 4.8 | 66 |
| Aug 25 | 4.8 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very efficient and easy process”
“I sent 3 mobiles in, got paid for 1”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Phones.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 1,060 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.0 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 541 | |
| 3.5 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 2.9 out of 5 (fair) | 3.0 out of 5 (fair) | — | 1,000 |
Bottom line: Mobile Monster is #1 of 5 on overall rating in this group.
1,000 reviews of Mobile Monster. Filter by what matters to you.
Filling the online application was easy. Once my phone was approved, payment was received promptly.
Very very happy with my experience with Mobile Monster. Very honest and will always sell my old devises to these guys. Cheers Lorraine Allen
I recently entrusted my beloved Apple Watch — my digital sidekick, my tiny wrist-bound oracle of time and text messages — into the care of Mobile Monster, and friends… I may never recover from the sheer majesty of the experience. The process wasn’t just smooth; it was silk dipped in butter, rolled in velvet, hand-delivered by cherubs on hoverboards. I placed my order, shipped my Apple Watch, and before I could even blink, Mobile Monster had evaluated it, accepted it, and deposited cash into my account with the velocity of a meteor screaming through the atmosphere. Most companies just process your device. Mobile Monster? They celebrate it. I imagined a secret underground temple where my Apple Watch was received with ceremonial trumpets, bathed in golden light, and gently carried on a velvet cushion to a panel of wise tech-elders who nodded sagely before declaring, “We shall grant this customer riches, for Mobile Monster honors all devices!” And the payout? Faster than my Apple Watch could buzz with a low-battery notification. It was as if Mobile Monster had discovered financial teleportation technology. My bank account practically wept with gratitude. The whole experience elevated me spiritually. Birds began chirping in perfect harmony outside my window. My coffee tasted richer. Strangers smiled at me on the street. I realized Mobile Monster hadn’t just bought my Apple Watch — they had purchased my doubts, stress, and hassle, and replaced them with sheer bliss. To say I recommend Mobile Monster is an understatement. If you’re not trading in with them, you’re basically denying yourself the chance at pure technological nirvana. Mobile Monster, I salute you. My Apple Watch is gone, yes — but my faith in humanity has been restored. 🙌⌚💸
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Very helpful quick and easy friendly staff will tell anyone to go there
Very simple to work with
Very bad experience with this company. They gave me a quote for $100+ each on 2 old phones (Samsung S9+ 64 GB and Samsung S9 256 GB) and I sent the phones which were in good working condition. They came back with some standard response citing display issues and offered $5 instead for each phone or they could send it back. In hindsight I could have given those devices to someone who needed it.
Great service, the best I found and cash was real. Well done Mobile Monster!!!
Good and fast service. Very Transparant
Once again the process was quick and easy - the price was very fair and it's a much better way of re-purposing your old devices. Highly recommend Mobile Monster.
Really easy to use, great website and customer service, everything was done within a week, payment and all!
I find your Service Good and Fast....Thanks For Everything. I recieved the Purchased of my phone in matter of Days. Regards to All.
This was so easy to use I'm going to dig out all my old phones.
Pretty easy and really fast process until I get paid
Fantastic company. Mobile moster does everything for u bar post the phone at the local post office!! I always use them when Im getting a new phone. I couldn't recommend them more highly.
Mobile Monster is an Australian online platform specializing in the purchase of new, used, and damaged mobile phones. The company provides consumers with a streamlined process to sell their devices quickly and securely, offering competitive prices and prompt payments. Customers can trade in a wide range of smartphones, including popular brands like Apple, Samsung, Google, and Huawei, as well as various tablet models. Targeting individuals looking to sell their mobile devices, Mobile Monster aims to make the process hassle-free and risk-free. The platform caters to both casual sellers and those with damaged or older models, ensuring that users receive fair value for their devices. With a commitment to customer satisfaction, Mobile Monster strives to minimize processing times, although current demand may result in slight delays.
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