Motogp Store is an online retail platform dedicated to providing a wide selection of merchandise for motorsport enthusiasts, particularly fans of MotoGP and other motorsports. The website, motogp-store.com, features a diverse range of products including clothing, accessories, and collectibles that cater to the interests of motorcycle racing fans. Customers can find items such as team apparel, jackets, and branded merchandise from various renowned racing teams. The company's target market includes motorsport fans, motorcycle riders, and individuals looking for quality apparel and memorabilia associated with their favorite teams and riders. By offering a variety of products, Motogp Store aims to enhance the fan experience and allow customers to express their passion for motorcycle racing through personalized merchandise.
The Motogp Store receives overwhelmingly negative feedback from customers, with many expressing frustration over order fulfillment and customer service. Reviewers frequently report issues with receiving incorrect items, such as a T-shirt that was swapped for a children's jersey, and delays in delivery, with some waiting months for their orders.
While a few customers mention that their orders arrived on time and were of acceptable quality, these positive experiences are rare. Common complaints highlight poor communication, with many stating that emails go unanswered and customer support is unhelpful or non-existent. Additionally, several consumers are dissatisfied with return policies, citing high fees for returns and difficulty obtaining refunds.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.6 | 21 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 2.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 1.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 21 most recent reviews.
“I just hope that I will receive the refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Refunds | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 1.6 out of 5 (poor) | 100 out of 100 | 2.0 out of 5 (poor) | 1.6 out of 5 (poor) | 1.7 out of 5 (poor) | — | 21 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.1 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 1.1 out of 5 (poor) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Motogp Store is #4 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.7).
21 reviews of Motogp Store. Filter by what matters to you.
Ik had 2 poloshirt besteld. Een daarvan pastte niet. Dus die via het retourportal aangemeld en terug gestuurd. Niets meer van gehoord en ook geen geld terug gehad... Hier bestel ik niet(s) meer....
Die Qualität der Ware ist eher niedrig. Aber noch akzeptabel. Lieferung war sehr schnell. Leider ist ein half zipper viel zu groß und soll zurück gesendet werden. Trotz Versprechen bei Rücksendung innerhalb von 14 Tagen ist alles kostenfrei und sogar Versand wird erstattet, werden 14,40 € für den Versand von einem Kleidungsstück verlangt. Das finde ich frech. Der Shop ist somit nicht zu empfehlen und kommt für mich nie wieder in Frage. Achja, der Chat um das zu klären wurde seitens MotoGP immer wieder abgebrochen, Begründung: Zeitüberschreitung. Nach Sekunden.
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Motogp Store is an online retail platform dedicated to providing a wide selection of merchandise for motorsport enthusiasts, particularly fans of MotoGP and other motorsports. The website, motogp-store.com, features a diverse range of products including clothing, accessories, and collectibles that cater to the interests of motorcycle racing fans. Customers can find items such as team apparel, jackets, and branded merchandise from various renowned racing teams. The company's target market includes motorsport fans, motorcycle riders, and individuals looking for quality apparel and memorabilia associated with their favorite teams and riders. By offering a variety of products, Motogp Store aims to enhance the fan experience and allow customers to express their passion for motorcycle racing through personalized merchandise.
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