Panagiotis Pantoulias
1 review
Ordered a Tshirt which I received it…
I received a T-shirt with several holes, which was disappointing. Despite paying £30, they're only refunding £27 and charging £7 for the return. I've had trouble getting in touch through live chat and email. I wish I had checked the reviews before ordering. Edit: Eventually, they responded and informed me that they will be sending a new T-shirt, negating the need to return the faulty one (although I've already dispatched it and covered the £7 return label cost). I've adjusted my rating from 1 star to 3, and now I'm awaiting confirmation about the £7 return postage reimbursement. In this age of Amazon, I'm of the opinion that the return process should be more streamlined.
