Representative sounded disinterested…
Representative sounded disinterested and motivated to get me off the phone as quickly as possible. Seemed annoyed with questions.

Motorcycle Shippers is a specialized transportation company that offers motorcycle shipping services across the United States, established in 1994. The company provides instant quotes for motorcycle transport, ensuring a straightforward booking process for customers. With a focus on reliability and customer service, Motorcycle Shippers emphasizes a "no surprises" policy that includes clear terms and conditions, ensuring transparency throughout the shipping process. Targeting motorcycle owners and enthusiasts, Motorcycle Shippers caters to individuals looking for safe and efficient transportation of their motorcycles. Their services include door-to-door transport without extra charges for residential fees, taxes, or fuel surcharges. Additionally, the company offers valuation coverage for each shipment, providing customers with peace of mind. With 24/7 tracking available, Motorcycle Shippers aims to deliver a seamless shipping experience from pickup to delivery.
Motorcycle Shippers receives high praise for its quick and easy quoting process, with many customers noting the user-friendly website and competitive pricing. Reviewers frequently highlight the professional and helpful staff, who provide prompt assistance and clear communication throughout the shipping process.
Positive experiences emphasize the hassle-free booking and the overall efficiency of the service. However, some customers express frustration regarding high quotes and a lack of communication about their motorcycle's status, indicating that not all interactions meet expectations. Despite these concerns, the majority of feedback is overwhelmingly positive, showcasing a strong reputation for reliability and customer satisfaction. Overall, Motorcycle Shippers is well-regarded for its service quality, though some areas for improvement remain.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 951 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.4 | 7 |
| Sep 24 | 4.0 | 4 |
| Oct 24 | 4.8 | 5 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 4.6 | 5 |
| Jan 25 | 4.7 | 3 |
| Feb 25 | 3.5 | 2 |
| Mar 25 | 4.8 | 4 |
| Apr 25 | 3.9 | 7 |
| May 25 | 4.3 | 8 |
| Jun 25 | 4.3 | 6 |
| Jul 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Super easy and quick to get a quote and even better to book, great experience”
“Your quote is absolutely outrageously high”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.5 out of 5 (good) | 4.3 out of 5 (good) | −9% | 951 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: MOTORCYCLE SHIPPERS is #1 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 4.3).
500 reviews of MOTORCYCLE SHIPPERS. Filter by what matters to you.
Representative sounded disinterested and motivated to get me off the phone as quickly as possible. Seemed annoyed with questions.
Be aware that the dates provided in your contract are NOT guaranteed. I ended up going to the last warehouse in the journey and picked my bike up as the warehouse people had no firm delivery date. And this was five days past the end date of the contracted delivery “window”. In fairness, the bike was not damaged in the shipping from FL to MN. I picked up the bike after the company had it for 23 days.
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Very nice agent but not a lot of information on details.
The tracking is a crap show . Mc was handed off to some subcontractor aperntly and zero communication occurs . The bike showed up at delivery destination with me knowing anything about it . I get a email says it was delivered . When I was told I would get a heads up . Nothing Do not recommend would never use mc shipping again
Absolutely the worse customer service I have ever experienced. Whenever I would call to find out what was going on with the shipment the guy who answered the phone had absolutely no idea when it would be picked up. The evasive, basically no answers, created no confidence. The guy that always answered the phone might as well not have answered since he couldn't tell me anything and made me feel like I should apologize for calling. I was starting to think I had lost $1,000. And then, suddenly the bike was going to be picked up and the people I bought it from were expected to be available, a month later. A few weeks later I started to get multiple calls from the trucking company they hired to move it. Said the truck they were using would not fit down the street I lived on. Had multiple conversations with them. They promised the driver would call me and tell me if they would arrive AM or PM and I had to go meet them down the street. Got no call, and again, suddenly, the bike was in my driveway. Driver had no problem. Save your money, don't add stress, use someone else.
I shipped a motorcycle with this company in 2016, and it provided good service at a reasonable price. I booked a shipment this month (same motorcycle, same state-to-state delivery). The price had increased 39% and the company could not provide service without a commitment to remain at the pickup site from 8 a.m. to 5 p.m. Monday through Friday for a period of up to two weeks. That wasn't going to work, and I canceled the order. This company apparently no longer caters to private parties. A disappointment.
Despite being so "motorcycle focused", they won't even discuss shipping a sidecar, even if it's within the size limitations posted on their site. ATVs and snowmobiles are OK, but not sidecars???
Motorcycle Shippers is a specialized transportation company that offers motorcycle shipping services across the United States, established in 1994. The company provides instant quotes for motorcycle transport, ensuring a straightforward booking process for customers. With a focus on reliability and customer service, Motorcycle Shippers emphasizes a "no surprises" policy that includes clear terms and conditions, ensuring transparency throughout the shipping process. Targeting motorcycle owners and enthusiasts, Motorcycle Shippers caters to individuals looking for safe and efficient transportation of their motorcycles. Their services include door-to-door transport without extra charges for residential fees, taxes, or fuel surcharges. Additionally, the company offers valuation coverage for each shipment, providing customers with peace of mind. With 24/7 tracking available, Motorcycle Shippers aims to deliver a seamless shipping experience from pickup to delivery.
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