Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	4.6	951	100%	+0.1	● Low

4.6 / 5 overall

951 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 4.2▲ 0.1
12-month avg: 4.3
All-time: 4.6
Category avg: 4.2

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Delivery	Value	Trend	Reviews
MOTORCYCLE SHIPPERSThis company	4.6 out of 5 (good)	100 out of 100	4.4 out of 5 (good)	4.5 out of 5 (good)	4.3 out of 5 (good)	−9%	951
BJS Home Delivery	4.5 out of 5 (good)	100 out of 100	4.6 out of 5 (good)	4.6 out of 5 (good)	4.6 out of 5 (good)	—	1,999
DB Schenker Sverige	4.1 out of 5 (good)	100 out of 100	4.5 out of 5 (good)	—	—	—	1,000
ThePackengers	4.4 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	4.3 out of 5 (good)	4.8 out of 5 (good)	—	1,000
BFT Logistik	4.4 out of 5 (good)	100 out of 100	4.4 out of 5 (good)	3.0 out of 5 (fair)	—	—	1,000

Bottom line: MOTORCYCLE SHIPPERS is #1 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 4.3).

Ed S.

1 review

Apr 4, 2023

Okay shipping with poor delivery

Booking was straightforward and cost was fair and comparable to other shippers. Extra insurance was available which was good. Chose the upgraded shipping with pallet shipping for a 20' K1600GT. Shipping from IL to CO. Pick up was fast. Good pick up emails. No inspection report was provided at time of pick up and sent ahead and no pictures were taken. While CRST was the designated shipper the bike was transferred over to a local carrier in Denver (hub) as I can surmise and then it went south. The delivery of the bike was a hot mess after that. No one answered the phone at being several hours late and wondering if they were ever going to show up. Finally called after I left like 10 messages and made a PITA of myself. Bike was being delivered to a dealership. Truck showed up that had my bike jammed inside with boxes of freight all over falling everywhere making it super hard to get off the pallet and off the truck (this was not how the shipping was advertised by Motorcycle Shippers so that was a major minus for cost paid) (yes I have pictures to prove this) Bike was on a small pallet that was falling apart and the bike was jammed up against the wall with like 2-3inches of clearance from the wall and side cases. Bike was not tied down properly (who puts a strap through the rear wheel spokes?). Straps used where not as advertised. It took no less then 30 minutes to get the bike off the super wobbly old 5tn truck. Liftgate was to small and the bike was about fall off as the two mover tried to get my bike off while the dealership staff and I looked on in shear amazement and horror. Only God kept my bike from falling off the truck or getting damaged while I voiced my concerns and assisted the moving guys by operating the lift gate while both of them held my bike on the lift gate. I was very displeased in the manner in which the bike was delivered. Upon inspection I had no idea if some of the scratches on the side cases happened during delivery or not. Since I had to guess I just didn't bother at this point. I would recommend CRST find a different better local delivery company. Swap out old broken pallets and make them bigger so they actually provide wider protection around larger bikes with cases and use proper strap and tie down per the owners manual that clearly shows how to tie down. Not move expensive motorcycle in a freight truck full of crappy boxes.

Report

Month	Average	Reviews
Aug 24	4.4	7
Sep 24	4.0	4
Oct 24	4.8	5
Nov 24	5.0	1
Dec 24	4.6	5
Jan 25	4.7	3
Feb 25	3.5	2
Mar 25	4.8	4
Apr 25	3.9	7
May 25	4.3	8
Jun 25	4.3	6
Jul 25	3.7	3

MOTORCYCLE SHIPPERS reviews & trust report

MOTORCYCLE SHIPPERS has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 442 positive reviews

Top complaintsof 38 negative reviews

How it compares

Reviews

Customer reviews (951)

Rude support representative when called but great service

SOFTWARE GLITCHES

set up an account

Web sight isn't phone friendly

Alternatives to MOTORCYCLE SHIPPERS

BJS Home Delivery

DB Schenker Sverige

ThePackengers

BFT Logistik

RTC Transport A/S

TRUSK®

The CrowdTrust Experience⭐

Okay shipping with poor delivery

Called over the phone was was told…

Price was considerably higher than…

Only reason for 3 stars is because your…

Just about average price

No one working on a Saturday to arrange…

Had a bit of an issue with this latest…

The Pricier of Several Quotes.

No,it wasn't easy cause I didn't know I…

Poor Communication

Getting the quote was fine, but...

In Progress

Tracking feature was mostly useless

Fast shipping but received minor damage

Damage not paid for

Bad Experience, But They Did Come Through.

About MOTORCYCLE SHIPPERS

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