Move Motorcycles is a UK-based motorcycle transport service specializing in nationwide collection and delivery of motorcycles. The company caters to a diverse clientele, including individual motorcycle owners, dealerships, and enthusiasts who require reliable transportation for their bikes. With a commitment to excellent communication and customer service, Move Motorcycles ensures that each motorcycle is handled with care and delivered on time.
Customers consistently report satisfaction with Move Motorcycles, highlighting the company's professionalism and attention to detail. The service is designed to accommodate various motorcycle transport needs, providing a trusted solution for those looking to safely move their motorcycles across the UK. With a focus on reliability and customer support, Move Motorcycles positions itself as a reputable choice in the motorcycle transport industry.
Move motorcycles has a positive customer experience.
Consumers consistently praise Move Motorcycles for their exceptional service and efficient delivery. Reviewers highlight the friendly and professional attitude of the staff, noting that they are kept informed throughout the entire process, from collection to delivery.
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Many mention the timely updates via text and phone calls, which enhance the overall experience. The delivery professionals, such as Jason and Phil, receive specific commendations for their courteousness and care in handling the bikes. While the overwhelming majority of feedback is positive, a few customers suggest that there could be better options available, indicating a desire for more variety in services. Overall, Move Motorcycles is regarded as a top choice for motorcycle transport, with a strong reputation for quality service and communication.
1,001 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
1,001
100%
● Low
5.0 / 5 overall
=
1,001 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
30
Sep 24
5.0
23
Oct 24
5.0
23
Nov 24
5.0
36
Dec 24
5.0
22
Jan 25
5.0
40
Feb 25
5.0
42
Mar 25
5.0
30
Apr 25
5.0
30
May 25
5.0
57
Jun 25
4.9
62
Jul 25
5.0
26
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 498 positive reviews
Customer service50%
249 mentions
Delivery50%
248 mentions
Friendly staff23%
117 mentions
Professionalism19%
95 mentions
“I got a call on Sunday asking if it was okay to deliver on Monday”
On “Customer service” · Jul 14, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
Used Move to ship a Triumph up from Hampshire, the driver was really professional both in attitude and handling of my new pride & joy, later in the evening the company owner called, to check how things had gone, overall a very good experience with this professional bike moving team,
Superb co kept me up to date from picking my bike up from shop in London to setting off a few days later and delivery to me in Newcastle earlyer than expected
Yes, Move motorcycles is a legitimate company with numerous verified reviews averaging a 5/5 rating. Customers consistently share positive experiences regarding their timely and professional service.
Is Move motorcycles a scam?
No, Move motorcycles is not a scam. The company has a strong reputation supported by verified customer feedback, highlighting their excellent communication and care during bike deliveries.
What services does Move motorcycles offer?
Move motorcycles specializes in the safe and efficient delivery of motorcycles. Customers have praised their attention to detail and friendly service throughout the delivery process.
What payment methods does Move motorcycles accept?
While specific payment methods are not detailed in reviews, customers typically can expect standard options such as credit/debit cards. It's recommended to check their website for the latest payment options.
All 5 questions →Show fewer questions
How can I contact Move motorcycles for support?
You can contact Move motorcycles through their website for support. Customers have noted responsive communication, ensuring that they are kept informed throughout the delivery process.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I ordered bike online from youles and within 3 days bike was delivered to south wales in perfect condition. Communication was second to none, Move kept me informed every step of the way. Thank you. I would recommend move and Youles to anyone.
Paul
I recently purchased a motorcycle online and, due to the 250-mile distance, sought a reliable transport solution. My local Triumph dealership recommended Move Motorcycles. I contacted Andy and arranged for their collection and delivery service. The entire process, managed by Andy, was seamless and efficient. I would also like to thank Tony for his excellent work in collecting and delivering the motorcycle. I am extremely satisfied with the level of service provided and would confidently recommend Move Motorcycles to friends and family. They will certainly be my first choice for motorcycle transport in the future.
Good experience they give text messages to let you know what stage your delivery will be and my driver Tony very good let me know when he would arrive so I had time to get ready. I have no problem recommending them
Top quality customer service, delivery driver delivered as promised, as a whole the company is top class, highly recommend, every motorcyclist or traders should deal with move motorcycles and move motorcycles will always put a smile on your face you won’t be disappointed with there service.
Move Motorcycles is a UK-based motorcycle transport service specializing in nationwide collection and delivery of motorcycles. The company caters to a diverse clientele, including individual motorcycle owners, dealerships, and enthusiasts who require reliable transportation for their bikes. With a commitment to excellent communication and customer service, Move Motorcycles ensures that each motorcycle is handled with care and delivered on time.
Customers consistently report satisfaction with Move Motorcycles, highlighting the company's professionalism and attention to detail. The service is designed to accommodate various motorcycle transport needs, providing a trusted solution for those looking to safely move their motorcycles across the UK. With a focus on reliability and customer support, Move Motorcycles positions itself as a reputable choice in the motorcycle transport industry.