Move Motorcycles is a UK-based motorcycle transport service specializing in nationwide collection and delivery of motorcycles. The company caters to a diverse clientele, including individual motorcycle owners, dealerships, and enthusiasts who require reliable transportation for their bikes. With a commitment to excellent communication and customer service, Move Motorcycles ensures that each motorcycle is handled with care and delivered on time.
Customers consistently report satisfaction with Move Motorcycles, highlighting the company's professionalism and attention to detail. The service is designed to accommodate various motorcycle transport needs, providing a trusted solution for those looking to safely move their motorcycles across the UK. With a focus on reliability and customer support, Move Motorcycles positions itself as a reputable choice in the motorcycle transport industry.
Move motorcycles has a positive customer experience.
Consumers consistently praise Move Motorcycles for their exceptional service and efficient delivery. Reviewers highlight the friendly and professional attitude of the staff, noting that they are kept informed throughout the entire process, from collection to delivery.
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Many mention the timely updates via text and phone calls, which enhance the overall experience. The delivery professionals, such as Jason and Phil, receive specific commendations for their courteousness and care in handling the bikes. While the overwhelming majority of feedback is positive, a few customers suggest that there could be better options available, indicating a desire for more variety in services. Overall, Move Motorcycles is regarded as a top choice for motorcycle transport, with a strong reputation for quality service and communication.
1,001 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
1,001
100%
● Low
5.0 / 5 overall
=
1,001 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
30
Sep 24
5.0
23
Oct 24
5.0
23
Nov 24
5.0
36
Dec 24
5.0
22
Jan 25
5.0
40
Feb 25
5.0
42
Mar 25
5.0
30
Apr 25
5.0
30
May 25
5.0
57
Jun 25
4.9
62
Jul 25
5.0
26
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 498 positive reviews
Customer service50%
249 mentions
Delivery50%
248 mentions
Friendly staff23%
117 mentions
Professionalism19%
95 mentions
“I got a call on Sunday asking if it was okay to deliver on Monday”
On “Customer service” · Jul 14, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
This company are the best.
Andy went above and beyond to help me to get my late husbands bike moved to its new home.
Phil who collected and delivered the bike
Was great, he just got on job with.
He was very professional and I felt the bike was in very safe hands.
A big thank you to you both.
I will deffinatly be using Move Motorcycles again.
Good communication and competitively priced. Collected a bike in Brighton and delivered to Scotland on the day requested, arriving exactly within the time window given. Phone number was provided for the driver allowing me to confirm on the day their timing and locate them easily. By the time I arrived the driver, Mark, had the motorbike offloaded and ready to go.
Yes, Move motorcycles is a legitimate company with numerous verified reviews averaging a 5/5 rating. Customers consistently share positive experiences regarding their timely and professional service.
Is Move motorcycles a scam?
No, Move motorcycles is not a scam. The company has a strong reputation supported by verified customer feedback, highlighting their excellent communication and care during bike deliveries.
What services does Move motorcycles offer?
Move motorcycles specializes in the safe and efficient delivery of motorcycles. Customers have praised their attention to detail and friendly service throughout the delivery process.
What payment methods does Move motorcycles accept?
While specific payment methods are not detailed in reviews, customers typically can expect standard options such as credit/debit cards. It's recommended to check their website for the latest payment options.
All 5 questions →Show fewer questions
How can I contact Move motorcycles for support?
You can contact Move motorcycles through their website for support. Customers have noted responsive communication, ensuring that they are kept informed throughout the delivery process.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Exception service for those looking for motorcycle transport!
I contacted Move Motorcycles due to an injury which meant my motorcycle needed transporting 150 miles last minute, due to a house move. Andy was extremely friendly and explained the process on the phone. The price offered was extremely reasonable. From point of contacting Move Motorcycles to collection/delivery, it only took two working days! Cannot fault the service and the driver Tony was extremely friendly and happy to chat. Would highly recommend!
Really good service. Some comms helpful and some a little frustrating such as “we have your bike but can’t give you
A delivery date yet”
Phil the driver couldn’t have been more helpful
Fabulous service everything went smoothly bike arrived on time as discussed with carrier driver very helpful and kept up to date all the way through five stars from me
When picking the bike up from the dealership, they noticed rear light was cracked so the dealership had to replace the lens before realising the bike..proves to me they are professional enough and care about their customers... to do this.. and notice the damage... Instead off just chucking in the back off the van
Absolutely amazing service!!
Needed a bike collecting from Scotland, some 380+ mikes away, booked for a Tuesday collection after 4pm, collected at 4:30!
Delivery was then made Thursday morning.
Communication was amazing, emails and texts keeping me in the loop, staff are also amazing, friendly and very professional.... Experts at their job, from securing the bike in the van and transporting it safely, to their ability to unload and deliver to the door, offered to show the bike on and working (my wife took delivery)
Will definitely use again....
Move Motorcycles is a UK-based motorcycle transport service specializing in nationwide collection and delivery of motorcycles. The company caters to a diverse clientele, including individual motorcycle owners, dealerships, and enthusiasts who require reliable transportation for their bikes. With a commitment to excellent communication and customer service, Move Motorcycles ensures that each motorcycle is handled with care and delivered on time.
Customers consistently report satisfaction with Move Motorcycles, highlighting the company's professionalism and attention to detail. The service is designed to accommodate various motorcycle transport needs, providing a trusted solution for those looking to safely move their motorcycles across the UK. With a focus on reliability and customer support, Move Motorcycles positions itself as a reputable choice in the motorcycle transport industry.