Moving Internet is a UK-based company specializing in providing short-term internet solutions for both residential and business customers. The company offers a range of temporary Wi-Fi devices that allow users to access high-speed internet without the need for a landline or complicated installation processes. Customers can easily hire 4G and 5G internet devices for periods as short as three days, with speeds reaching up to 200MBps, making it ideal for streaming, video conferencing, and online gaming. The service is designed for individuals and businesses requiring reliable internet access for temporary needs, such as events, travel, or short-term projects. With features like unlimited data, next working day delivery, and user-friendly setup, Moving Internet ensures that customers can connect quickly and efficiently, meeting their short-term connectivity requirements without hassle.
Moving Internet receives high praise for its efficient service and reliable internet, with many customers highlighting the ease of setup and quick delivery. Reviewers appreciate the straightforward plug-and-play functionality, making it a great option for those transitioning to new homes.
However, there are notable complaints regarding service delays and inconsistent internet speeds, with some users reporting very slow connections and issues with customer support. A few customers express frustration over hidden fees and difficulties in obtaining refunds. Despite these criticisms, the majority of users find the service satisfactory and effective for temporary needs. Overall, Moving Internet is viewed positively, though potential customers should be aware of the mixed experiences regarding speed and service reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 589 | 100% | +2.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 15 |
| Sep 24 | 4.2 | 11 |
| Oct 24 | 5.0 | 9 |
| Nov 24 | 3.2 | 5 |
| Dec 24 | 3.8 | 9 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 3.5 | 6 |
| May 25 | 5.0 | 2 |
| Jun 25 | 4.7 | 6 |
| Jul 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it wor...”
“Hired this service for my daughter to revise for her GCSEs”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 3.3 out of 5 (fair) | −18% | 589 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | 738 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.0 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | 4.5 out of 5 (good) | +3% | 175 | |
| 4.6 out of 5 (good) | 33 out of 100 | — | — | — | — | 8 |
Bottom line: Moving internet is #5 of 5 on overall rating in this group. On value, Freedomsat 4G, Fibre & Satellite Broadband Internet scores higher (4.5 vs 3.3).
589 reviews of Moving internet. Filter by what matters to you.
Complete rubbish, when it connects to the device it doesn’t work just says no internet. Tested the connection on my phone and it was running at 11 mbps. DO NOT WASTE YOUR MONEY ON THIS COMPLETE RUBBISH. YOU WONT GET YOUR MONEY BACK EITHER AND NO ONE WILL REPLY TO YOU WHEN YOU EMAIL THEM.
Absolutely fabulous- saved our family when we moved house. We were over a month waiting for internet to get sorted. We easily extended lease, great signal ( 3 teenagers in the house studying and gaming) and easy installation- plug in and go. Honestly worth every penny.
Very easy to set up as a temporary router whilst waiting for my internet provider to set things up. Obviously it’s restricted to 4G/5G speeds but at least it allowed me to connect up the various hubs I need without to tunnel through my iPhone. The delivery was very quick as was the deposit refund. So I would recommend as a good stop gap when moving house.
Quick answers to the questions people ask most.
We provide comprehensive internet relocation services including connection transfers, new installations, and network setup at your new business location. Our services cover various connection types such as fiber, cable, and DSL depending on availability in your area. We work with multiple internet service providers to ensure you get the best solution for your business needs.
We recommend scheduling your internet relocation at least 2-3 weeks before your move date to ensure availability and proper coordination. This timeframe allows us to coordinate with service providers, check availability at your new location, and minimize downtime. For complex installations or multiple locations, additional lead time may be required.
Some downtime is typically unavoidable during an internet move, but we work to minimize disruption to your business operations. We can often coordinate the disconnection and reconnection to reduce downtime to just a few hours or days. For businesses requiring continuous connectivity, we can discuss temporary solutions or overlapping service periods.
We need your current and new business addresses, preferred move date, current internet service details, and specific requirements for your new location. Information about your business size, number of employees, and bandwidth needs helps us recommend the best solution. We also need to know if you have any special equipment or network configurations that need to be maintained.
Yes, we can assist with coordinating the cancellation of your existing internet service at your old location. We work with you to ensure proper timing so service ends after your move is complete and any equipment is returned. This helps avoid early termination fees and ensures a smooth transition to your new location.
Yes, we handle internet setup for businesses expanding to multiple locations or consolidating from several offices. We coordinate with various service providers to ensure consistent service across all your locations. Our team manages the logistics to ensure all sites are connected according to your timeline and requirements.
Our customer service team is typically available during standard business hours, Monday through Friday. Installation and setup appointments can often be scheduled during extended hours or weekends to minimize disruption to your business operations. Contact us to discuss scheduling options that work best for your business needs.
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After grappling with the incompetence of Virgin Media’s (frustratingly inept) customer service / home mover / technical teams, it was an absolute joy to stumble upon Moving Internet. Streamlined, smooth annd efficient service. But here’s the important bit: enough bandwidth to run online meetings and multiple other devices (including two Xboxes playing Fortnite and EA Sports). Delivered in time, as promised with great comms throughout. Completely saved my life and made the experience of moving house so much less stressful.
Great service, got exactly what I asked for and what I needed.
Really pleased with my experience with the moving home internet. This is such an amazing idea .. it helped me stay online and work from home while waiting for my WiFi to be installed at my new home.
We moved house and didn’t realise it took 2 weeks for the internet to move. This service was fantastic. Arrived on time, plugged in and worked no problem. Highly recommend
A very good idea that not enough people know about strength was great and so easy to set up just plug in and off you go I would definitely use again
This service has been a lifesaver for us. When we moved house there was a delay getting our broadband installed. This efficient delivery, easy to use, plug and play system worked so much better than I expected - we ran 2 laptops, 3 ipads, 2 playstations, 4 phones and some smart TVs very comfortably for the ten days it took to get our broadband installed. Working from home remained easy and the deposit was refunded straight away. Good communication and friendly service. Would thoroughly recommend.
Super easy, just plug the device in and go and a prepaid envelope for sending back at the end.
Highly recommended..
Excellent service, router worked great, had to extend a couple of times and the team were very responsive and helpful
I was a bit dubious that this would work but we had 2 weeks wait for broadband installation after a move and 3 kids who can't seem to function without it (and us parents to be fair) so we went for it. It is a bit expensive but worth it. We have a very weak 4g signal where we live so I don't think it was as strong as it could have been. The 2 X boxes struggled and closing doors and movement affected it. But overall it got us through the 2 weeks and was much appreciated. As I say, we have a bad signal strength here to it was fighting against that and still did well. Definitely the best option for when you're in our situation and need something to tide you over. The deposit was returned quickly and also the actual returning of the device was easy too. Keep hold of the envelope it comes in and keep the label safe.
Very easy set up and return. Would use again!
You can reach us through our website contact form, phone, or email to begin planning your internet relocation. Our team will schedule a consultation to assess your needs and provide a customized moving plan. We'll assign a dedicated coordinator to guide you through the entire process from start to finish.
Yes, we coordinate equipment installation including modems, routers, and any necessary networking hardware at your new location. Our technicians can help with basic network configuration and ensure your internet connection is working properly. For complex network setups, we can recommend certified IT professionals or work with your existing IT team.
If traditional internet services aren't available at your new location, we'll explore alternative solutions such as satellite internet, fixed wireless, or mobile hotspot options. We research all available providers in your area and present viable alternatives to keep your business connected. In some cases, we may be able to coordinate with providers to extend service to your location.
Yes, we can assist with relocating bundled services that include both internet and business phone systems. We coordinate with your current provider to transfer or establish new bundled services at your new location. This ensures your business communications remain integrated and you maintain any cost savings from bundled pricing.
We work diligently to meet scheduled installation dates and communicate any potential delays as soon as we become aware of them. If delays occur due to provider issues or unforeseen circumstances, we'll explore temporary solutions and keep you informed throughout the process. Our goal is to minimize any impact on your business operations and resolve issues as quickly as possible.
Moving Internet is a UK-based company specializing in providing short-term internet solutions for both residential and business customers. The company offers a range of temporary Wi-Fi devices that allow users to access high-speed internet without the need for a landline or complicated installation processes. Customers can easily hire 4G and 5G internet devices for periods as short as three days, with speeds reaching up to 200MBps, making it ideal for streaming, video conferencing, and online gaming. The service is designed for individuals and businesses requiring reliable internet access for temporary needs, such as events, travel, or short-term projects. With features like unlimited data, next working day delivery, and user-friendly setup, Moving Internet ensures that customers can connect quickly and efficiently, meeting their short-term connectivity requirements without hassle.
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