Brilliant
Brilliant. Efficient and easy. Good quality router as well.

Moving Internet is a UK-based company specializing in providing short-term internet solutions for both residential and business customers. The company offers a range of temporary Wi-Fi devices that allow users to access high-speed internet without the need for a landline or complicated installation processes. Customers can easily hire 4G and 5G internet devices for periods as short as three days, with speeds reaching up to 200MBps, making it ideal for streaming, video conferencing, and online gaming. The service is designed for individuals and businesses requiring reliable internet access for temporary needs, such as events, travel, or short-term projects. With features like unlimited data, next working day delivery, and user-friendly setup, Moving Internet ensures that customers can connect quickly and efficiently, meeting their short-term connectivity requirements without hassle.
Moving Internet receives high praise for its efficient service and reliable internet, with many customers highlighting the ease of setup and quick delivery. Reviewers appreciate the straightforward plug-and-play functionality, making it a great option for those transitioning to new homes.
However, there are notable complaints regarding service delays and inconsistent internet speeds, with some users reporting very slow connections and issues with customer support. A few customers express frustration over hidden fees and difficulties in obtaining refunds. Despite these criticisms, the majority of users find the service satisfactory and effective for temporary needs. Overall, Moving Internet is viewed positively, though potential customers should be aware of the mixed experiences regarding speed and service reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 589 | 100% | +2.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 15 |
| Sep 24 | 4.2 | 11 |
| Oct 24 | 5.0 | 9 |
| Nov 24 | 3.2 | 5 |
| Dec 24 | 3.8 | 9 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 3.5 | 6 |
| May 25 | 5.0 | 2 |
| Jun 25 | 4.7 | 6 |
| Jul 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it wor...”
“Hired this service for my daughter to revise for her GCSEs”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 3.3 out of 5 (fair) | −18% | 589 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | 738 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.0 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | 4.5 out of 5 (good) | +3% | 175 | |
| 4.6 out of 5 (good) | 33 out of 100 | — | — | — | — | 8 |
Bottom line: Moving internet is #5 of 5 on overall rating in this group. On value, Freedomsat 4G, Fibre & Satellite Broadband Internet scores higher (4.5 vs 3.3).
589 reviews of Moving internet. Filter by what matters to you.
We needed some temporary internet because of moving house and it taking a couple of weeks from order to going live with our provider. I'm so glad this service is available because I run my business from my home office and didn't relish the thought of attempting video calls from my phone hotspot! We were able to watch our TV shows over streaming too - which while not a lot for the week we had it because of lots of unpacking, definitely helped my husband to relax. Very simple to order online, literally plug and play to get it working. Dead easy to send it back too.
Easy and efficient and great communication thank you.
Quick answers to the questions people ask most.
We provide comprehensive internet relocation services including connection transfers, new installations, and network setup at your new business location. Our services cover various connection types such as fiber, cable, and DSL depending on availability in your area. We work with multiple internet service providers to ensure you get the best solution for your business needs.
We recommend scheduling your internet relocation at least 2-3 weeks before your move date to ensure availability and proper coordination. This timeframe allows us to coordinate with service providers, check availability at your new location, and minimize downtime. For complex installations or multiple locations, additional lead time may be required.
Some downtime is typically unavoidable during an internet move, but we work to minimize disruption to your business operations. We can often coordinate the disconnection and reconnection to reduce downtime to just a few hours or days. For businesses requiring continuous connectivity, we can discuss temporary solutions or overlapping service periods.
We need your current and new business addresses, preferred move date, current internet service details, and specific requirements for your new location. Information about your business size, number of employees, and bandwidth needs helps us recommend the best solution. We also need to know if you have any special equipment or network configurations that need to be maintained.
Yes, we can assist with coordinating the cancellation of your existing internet service at your old location. We work with you to ensure proper timing so service ends after your move is complete and any equipment is returned. This helps avoid early termination fees and ensures a smooth transition to your new location.
Yes, we handle internet setup for businesses expanding to multiple locations or consolidating from several offices. We coordinate with various service providers to ensure consistent service across all your locations. Our team manages the logistics to ensure all sites are connected according to your timeline and requirements.
Our customer service team is typically available during standard business hours, Monday through Friday. Installation and setup appointments can often be scheduled during extended hours or weekends to minimize disruption to your business operations. Contact us to discuss scheduling options that work best for your business needs.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
This device was literally a lifesaver and provided seamless internet for the period we needed it for. We had to extend the hire period a couple off times which was easy to do. Handled many devices connected to it and never dropped out. Thoroughly recommend this for when moving home or for when you need wifi at any time.
Very easy to use and fast service. I would definitely recommend them and would use them again in the future.
Perfect solution while we were moving house. So easy to use and allowed working from home with no issue.
Fast service, reliable great internet and communication. Absolute life saver and would not hesitate to use again. Top job, thank you Mobile Internet Also, the deposit was refunded very quick
I moved house and the broadband couldn’t be fitted for 2 weeks. Not having internet wasn’t ideal as I work from home a lot plus have a teenager and a tween and lots of connected devices! I did a Google search for “how to get temporary internet with no broadband” and found moving Internet. I was very dubious at first and did the usual due diligence to search other reviews and suppliers etc and eventually decided to go with Moving Internet. The temporary router arrived promptly and well packaged with the WiFi name and code written on the device. What can I say? This is clearly some kind of wizardry!!! All I had to do was plug it into the mains socket, wait a couple of minutes for all the lights to activate and voila - we had internet!! And not patchy, weak internet but full internet! The router supported connections to mine and my children’s phones, 2 iPads, 2 laptops, 2 smart TV’s, a Philips hue bridge and the devices of our visitors who popped by. The connection was pretty consistent throughout the 2 weeks that we had it. There were only a couple of days that it dropped but I just rebooted it and it was back to full strength again. Returning it was easy at the end of the hire period and my deposit was returned super quickly. Everybody who came to my house was amazed by it as nobody else had heard of it either (I guess you wouldn’t unless you were in need of temporary Internet!). I rarely feel enthralled enough by a product or service to actually write a review but, honestly, this deserves one. I’m always very cautious about buying services from companies I’ve never used so wanted to add my genuine review to the others. If you’re moving house or just need temporary internet for a bit this is hassle free in every possible way, it was such a relief not to have that extra stress whilst moving. Wouldn’t hesitate to recommend this.
I had a previously good experience with this company but following ordering and receipt of our broadband, we received terrible signal (less than 1mbps at points somehow) and reported this within the first few days, having allowed for teething issues and the broadband to fully connect. On reporting this, bearing in mind we had not yet been able to actually use the wifi and had begun to spend on personal hotspots/data, we were told there was no other option for us, to return the box and we’d still be charged £30 for the time used. Unless absolutely certain that you will receive the 5G you require (note we couldn’t use any social media/streaming/work devices) then do not attempt this. I live in central London and they could not fulfil their service.
We had to wait two weeks to get the internet installed in our new home but we needed WIFI as we both work from home. The temporary internet was the perfect solution for us. It worked really well on our laptops and the TV but for some reason didn't work on our phones.
Quick shipping, reliable internet. Moving Internet saved me when I was in a pinch !
Easy ordering and delivered on time. Easy set up and got a good signal throughout the house. Very pleased!
This worked really well as good set up and service if you follow the instructions with return etc.
Great service - does exactly what it says on the tin.
You can reach us through our website contact form, phone, or email to begin planning your internet relocation. Our team will schedule a consultation to assess your needs and provide a customized moving plan. We'll assign a dedicated coordinator to guide you through the entire process from start to finish.
Yes, we coordinate equipment installation including modems, routers, and any necessary networking hardware at your new location. Our technicians can help with basic network configuration and ensure your internet connection is working properly. For complex network setups, we can recommend certified IT professionals or work with your existing IT team.
If traditional internet services aren't available at your new location, we'll explore alternative solutions such as satellite internet, fixed wireless, or mobile hotspot options. We research all available providers in your area and present viable alternatives to keep your business connected. In some cases, we may be able to coordinate with providers to extend service to your location.
Yes, we can assist with relocating bundled services that include both internet and business phone systems. We coordinate with your current provider to transfer or establish new bundled services at your new location. This ensures your business communications remain integrated and you maintain any cost savings from bundled pricing.
We work diligently to meet scheduled installation dates and communicate any potential delays as soon as we become aware of them. If delays occur due to provider issues or unforeseen circumstances, we'll explore temporary solutions and keep you informed throughout the process. Our goal is to minimize any impact on your business operations and resolve issues as quickly as possible.
Moving Internet is a UK-based company specializing in providing short-term internet solutions for both residential and business customers. The company offers a range of temporary Wi-Fi devices that allow users to access high-speed internet without the need for a landline or complicated installation processes. Customers can easily hire 4G and 5G internet devices for periods as short as three days, with speeds reaching up to 200MBps, making it ideal for streaming, video conferencing, and online gaming. The service is designed for individuals and businesses requiring reliable internet access for temporary needs, such as events, travel, or short-term projects. With features like unlimited data, next working day delivery, and user-friendly setup, Moving Internet ensures that customers can connect quickly and efficiently, meeting their short-term connectivity requirements without hassle.
This profile hasn't been claimed by the business owner.