I wanted to love it… but the texture…
I wanted to love it… but the texture threw me off. The powder just sinks right away.

MUD\WTR is a company that offers a certified-organic coffee alternative, designed to provide consumers with natural energy and focus without the jitters associated with traditional coffee. Their product line includes blends made with adaptogenic mushrooms and quality ingredients, catering to health-conscious individuals looking for a caffeine-reduced option. With a commitment to clean, plant-based nutrition, MUD\WTR products are certified organic, vegan, non-GMO, gluten-free, and kosher. Targeting a diverse customer base, including those seeking to enhance their wellness routines, MUD\WTR has gained a significant following, boasting over 50,000 verified five-star reviews. The company emphasizes the functional benefits of its products, which include support for mental clarity, immune health, and gut wellness. Overall, MUD\WTR aims to transform morning routines through its innovative alternatives to conventional coffee, appealing to consumers who prioritize health and quality in their daily beverages.
MUD\WTR receives a mixed response from consumers, with a notable divide between those who appreciate its coffee alternative and those who face issues with the product and service. Many reviewers praise the taste and smoothness of MUD\WTR, highlighting its effectiveness in providing a gentle energy boost without the jitters associated with coffee.
Customers appreciate the health benefits and the brand's ethos, with some claiming it has transformed their morning rituals. However, a significant number of reviews express dissatisfaction, particularly regarding subscription management and product texture. Complaints about the difficulty of canceling subscriptions and the lack of noticeable benefits are common, alongside concerns about adverse reactions to the ingredients.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.7 | 106 | 100% | +0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.7 | 3 |
| Sep 24 | 3.0 | 2 |
| Oct 24 | 2.5 | 4 |
| Nov 24 | 3.0 | 2 |
| Dec 24 | 1.5 | 2 |
| Jan 25 | 2.0 | 3 |
| Feb 25 | 3.5 | 4 |
| Mar 25 | — | 0 |
| Apr 25 | 2.3 | 3 |
| May 25 | 2.6 | 5 |
| Jun 25 | 3.8 | 17 |
| Jul 25 | 3.8 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 106 most recent reviews.
“They've helped me leave my coffee habit in the past and their customer support team is world class”
“Customer service is awful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Quality | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.7 out of 5 (poor) | 100 out of 100 | 2.4 out of 5 (poor) | 2.3 out of 5 (poor) | 2.2 out of 5 (poor) | +31% | 106 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.2 out of 5 (good) | 2.9 out of 5 (fair) | — | 1,000 |
Bottom line: MUD\WTR is #5 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.3).
106 reviews of MUD\WTR. Filter by what matters to you.
I wanted to love it… but the texture threw me off. The powder just sinks right away.
I have been drinking Mud WTR for a week now as a replacement for my morning coffee. I have not been using it long enough to gauge any health benefits though. My main bug bear is with the container. The lid is an absolute pain to get off. I find that prizing it open with a teaspoon does the job. Guys, you need to look at this, it’s really not the best design. I have now transferred it to a container with better ease of access. The drink its self takes a bit of getting used to. I don’t drink milk of any kind so take it black. I also don’t use sugar. It definitely needs a spoon of honey though. I always use the mixer whisk that was supplied but can only drink 3/4 of the mug as there is always a powder/gritty residue left at the bottom of the mug. I have ordered a cup sieve which I will pour through before drinking. Hopefully this will reduce the residue. To be honest, I’m not ready to replace my coffee with this product just yet. I think that it still needs a bit of R&D as it’s just not right yet. But,hey, Im only one guy so what ever.
Don't like the taste, over powered by cinnamon......so I mixed it in with a jar of hot chocolate powder which improved the taste greatly......and made a great milkshake with the frother........won't purchase again waste of money.......frother is well made tho.......thats the only reason I gave it 3 stars
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Polarized pattern: few middle ratings. 40% of recent reviews are 4–5★ and 52% are 1–2★.
I wanted to try different adaptogenic coffee and I'm sorry this taste horrible for me. I'll stick with Spacegoods love their chocolate flavour and yes great benefits from it.
Update: Received my 2nd bag out of 4 yesterday (2/16), customer service seems to just take a while. I purchased an ANNUAL subscription for $360 in October 2023, with a 15% discount code. I was supposed to receive a 90 day supply bag quarterly (4x), throughout the year for this price. I received the first bag and I loved the product and was looking forward to receiving my next bags throughout the year. Come to find out-- the company has tried to charge my card ANOTHER $360 for another 90 supply bag during the time my 2nd shipment was due. Absolutely not the original agreement. I sign back into my account to see what is going on and cancel my subscription, thinking I just misread the original agreement.... I'm quite particular with my finances and keep accurate track of my budget. There is no way I justified spending nearly $1500 on coffee a year back in October..... $360, yes, reasonable. I find the subscriptions have changed and now am only able to subscribe to receive one 90 day supply bag for $100.... no more annuals? Hmm.... so I do more digging and find their archive of their annual subscriptions under mudwtr(dot)com/collections I originally purchased this on my mobile browser in Oct. 2023 and tried fixing it on a desktop browser Jan 2024. Definitely shady. I feel upset that I have essentially been gaslighted by the changed website with ZERO email updates on changed subscriptions/rates/annuals.... Benefit of the doubt.... this could be a website developer tech error, with non-seamless mobile browsing and web browsing. I have already contacted customer service and I am sharing my experience. I sincerely hope this matter is resolved so I can continue to be a loyal customer, as I have said before-- I LOVE the product and have been recommending it to everyone I meet.... just NOT for $4 a cup, y'all..... 75 cent I can afford ;___; <3
I like the flavor, and I would have continued to purchase the product had it not been so expensive. If you're interested in trying it, I wouldn't steer you away from this product. My biggest issue is cost. $40 for a month supply. Compared to the $.05 per cup that I pay for my Elite Instant Coffee, this stuff is 2500% more expensive per cup. I did not experience any of the mental clarity or mental boost that they claim; didn't notice any increase in gut health either. To be clear, I did not have any negative experiences either. I took one star off for price, and another star for the fact that it doesn't fully dissolve and it gets super gritty as you get to the end of the cup. There is no way for me to justify the $1+ per serving..
It tastes the way it sounds, like dirty water. It is quite weak in flavour if you follow their dosing instructions, and very bitter. The only flavour you really get is cinnamon but it is like an earthy watery cinnamon. If you don't mind using sugar or sweetener or milk to make it drinkable, then go for it for the health benefits. But it won't replace a cup of black coffee for me. I would rather just cut down my coffee intake and drink herbal teas the rest of the day than try and make this stuff enjoyable. If you want the medicinal mushrooms there are some great companies like Great British Suppliments who do high quality mushroom capsules.
I accidentally chose the wrong shipping address at checkout. Minutes after checking out, I emailed customer support requesting the order be sent to my correct address. I also updated my shipping address in my account. The customer service took too long to respond, and by that time, the order had already gone out. If they had responded sooner, this could have been avoided. They asked me to contact the courier. The courier asked me to contact the shipper, and around we go, ultimately leaving me paying for something and getting nothing. If I were this company, I would have shipped a replacement order in the hope of retaining a customer over the long term. As it stands, I have a bitter taste in my mouth, being out $40 with nothing to show for it. Boo. UPDATE: The company did eventually get back to me and ultimately sent a replacement bag. The thing is, this could be avoided with more timely customer support. When there are these extended delays, it leads to grumpy customers. I'm a little less grumpy now. The product is honestly pretty good.
Not bad, taste isn't great but what can be expected... Cancelling your subscription is difficult and that is the reason for the 3 stars
MUD\WTR is a company that offers a certified-organic coffee alternative, designed to provide consumers with natural energy and focus without the jitters associated with traditional coffee. Their product line includes blends made with adaptogenic mushrooms and quality ingredients, catering to health-conscious individuals looking for a caffeine-reduced option. With a commitment to clean, plant-based nutrition, MUD\WTR products are certified organic, vegan, non-GMO, gluten-free, and kosher. Targeting a diverse customer base, including those seeking to enhance their wellness routines, MUD\WTR has gained a significant following, boasting over 50,000 verified five-star reviews. The company emphasizes the functional benefits of its products, which include support for mental clarity, immune health, and gut wellness. Overall, MUD\WTR aims to transform morning routines through its innovative alternatives to conventional coffee, appealing to consumers who prioritize health and quality in their daily beverages.
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