MUD\WTR is a company that offers a certified-organic coffee alternative, designed to provide consumers with natural energy and focus without the jitters associated with traditional coffee. Their product line includes blends made with adaptogenic mushrooms and quality ingredients, catering to health-conscious individuals looking for a caffeine-reduced option. With a commitment to clean, plant-based nutrition, MUD\WTR products are certified organic, vegan, non-GMO, gluten-free, and kosher.
Targeting a diverse customer base, including those seeking to enhance their wellness routines, MUD\WTR has gained a significant following, boasting over 50,000 verified five-star reviews. The company emphasizes the functional benefits of its products, which include support for mental clarity, immune health, and gut wellness. Overall, MUD\WTR aims to transform morning routines through its innovative alternatives to conventional coffee, appealing to consumers who prioritize health and quality in their daily beverages.
MUD\WTR receives a mixed response from consumers, with a notable divide between those who appreciate its coffee alternative and those who face issues with the product and service. Many reviewers praise the taste and smoothness of MUD\WTR, highlighting its effectiveness in providing a gentle energy boost without the jitters associated with coffee.
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Customers appreciate the health benefits and the brand's ethos, with some claiming it has transformed their morning rituals. However, a significant number of reviews express dissatisfaction, particularly regarding subscription management and product texture. Complaints about the difficulty of canceling subscriptions and the lack of noticeable benefits are common, alongside concerns about adverse reactions to the ingredients.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.7
106
100%
+0.6
● Low
2.7 / 5 overall
=
106 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
3.6▲ 0.6
12-month avg
3.2
All-time
2.7
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
3.7
3
Sep 24
3.0
2
Oct 24
2.5
4
Nov 24
3.0
2
Dec 24
1.5
2
Jan 25
2.0
3
Feb 25
3.5
4
Mar 25
—
0
Apr 25
2.3
3
May 25
2.6
5
Jun 25
3.8
17
Jul 25
3.8
5
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 106 most recent reviews.
Top praiseof 42 positive reviews
Customer service21%
9 mentions
Fast & efficient17%
7 mentions
Delivery7%
3 mentions
Easy to use7%
3 mentions
“They've helped me leave my coffee habit in the past and their customer support team is world class”
On “Customer service” · Jun 12, 2025
Top complaintsof 55 negative reviews
Customer service36%
20 mentions
Subscription29%
16 mentions
Cancellation22%
12 mentions
Response time20%
11 mentions
“Customer service is awful”
On “Customer service” · Jun 12, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
Overall rating and review count for this company and similar companies
I bought this to stop drinking espresso in the morning as it was causing severe mood swings. At first I didn’t like it much because I was so used to sugary espresso. But then I learned to prepare it my way and now I absolutely love it. I crave it. It’s so refreshing
I first tried the Masala Chai. That tasted great and helped me with focusing and energy. I was drinking a lot of coffee and caffeine so felt wired. After seeing and feeling the difference with the Masala Chai, I decided to try the Turmeric blend that didn't have the caffeine. I use the Turmeric blend after lunch and this helped with the energy, focus and no afternoon crash.
Absolutely! Here’s a polished and heartfelt review for Mud\Wtr:
⸻
Title: 5+ Years In and Still Obsessed
I’ve been using MUD\WTR products for over 5 years now, and I can confidently say—I’m a forever fan. Every single product I’ve tried has been thoughtfully crafted, high quality, and truly aligned with my lifestyle. Whether it’s their morning blend that gives me a calm, focused energy without the jitters or their evening mixes that help me wind down naturally, I’ve never been disappointed.
What I love most is that you can feel the intention behind everything they create. It’s not just about replacing coffee—it’s about supporting your mind, body, and well-being in a more sustainable, nourishing way.
I’ve recommended MUD\WTR to friends, family, and anyone looking to feel better without compromising their routine. Five years strong and still absolutely in love with every product they offer!
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This is a great alternative to coffee, I don’t like the rush and racing heart I get from coffee, this still feels like an energy boost but with a bit more clarity and less racing. For people who maybe aren’t used to tasting raw organic ingredients as they are with no added nasties, then be prepared that this is as organic and raw as it gets and that equals quality, and if you don’t enjoy the taste just add some honey and some milk and I can assure you it will be delicious for you.
I love the hot cocao with fairlife. It’s a really rich chocolate that pairs great with the protein milk. Some agave adds sweetness and it tastes like a guilt free cup of hot chocolate!
Not saying this lightly—Mud WTR was the first morning ritual that truly shifted my life. It set the tone for my days in such a grounded, intentional way that it naturally led to better habits and a smoother flow. One small change, and everything started aligning.
If you’re ready to shift your life- try making this yummy drink a part of your life 🩷
MUD/WTR has been the way I start my day for over five years now. Starting my day with a product that has multiple health benefits and gives me a clean energy is a ritual I cannot live without. I also love their space in Santa Monica called Gather. Love everything about the company!
First of all, I love the products. They've helped me leave my coffee habit in the past and their customer support team is world class.
I also love the ethos of the brand - they don't make any crazy claims and they don't bash other brands. I like that they focus on making a great product and don't contribute to all the noise about mushrooms that seems to be going around.
The best coffee alternative. I love MUD\WTR. I drink it every morning with honey, almond butter and milk. I love the flavor, how it makes me feel, and that it's organic and natural! I am sensitive to caffeine so this is the perfect treat for me
After getting through the coffee withdrawals, I feel like I started noticing a better energy during the day. I still have coffee every now and then but I really look forward to having my cup of mud in the morning now, tastes great and feel like I can "lock in" more all day
As a full time teacher of elementary school and addicted to a large morning coffee, all I can say is WOWZA!!! My mud/wtr arrived in a beautifully put together black canister packaging with gorgeous font. The can twists open to reveal a glorious smell
Of mushroom, cacao and matcha. The hot water melted the smooth powder in a soft palate of smooth taste - light, soft yet creamy. I added a tsp of almond milk and enjoyed the rest of the day. The gift arrived quickly through customs and on my doorstep within a week. YUM;)
I love my MUD\WTR, I drink it every day and felt a major difference in my focus and reduced afternoon slumps! I finally have energy to workout after the work day!!
I love the flavor and is easy to love the taste use…
I love the flavor and is easy to use only complaint is wish it mixed better leaves sediment in bottom of cup but if you stir in between sips does get rid of it
I love my mud/wtr! Been enjoying past 2 months. It has replaced coffee. I don't miss nor think about coffee. My mixture is original blend, dry creamer & a little sugar. The frothing device is fun. There is a little residue at bottom of cup but that just takes adjusting water/mixture amounts. A quick stir and good to go. Thx
Excellent customer service. I accidentally signed up for the subscription service, and when I was charged with my monthly fee I reached out to explain and they refunded and sent the product anyway! I feel valued, and the product is great! I needed some time to evaluate and I believe that MUDWTR is right for me.
Not cheap but a pleasant coffee alternative - personally I use it in Coconut Milk as I prefer it slightly sweeter and with a bit more body than with water (with or without their coconut oil power)
Initially certainly felt the focus boost and coffee like lift, but have been drinking it for so long I no longer notice.
Would be useful to know what a decent dose of the mushroom extracts equates to in cups of this stuff though.
Been a subscriber for several months - bring back the 900gm refill bags!
I’m on my 3rd month. I was a chai tea drinker and this is even better. I fill my Contigo travel mug ⅓ and add Tbsp local honey, more Teylon cinnamon, 1 Tbsp Original and froth, add more water and tried various milk/creamer options (whole milk, almond unsweetened vanilla milk, oat milk, etc.). While at work I shake my leakproof Contigo travel mug often and never have a problem with sediment. I have more focus and better sleep since staring Mudwtr. I also like the Tumeric blend and was able to delay my 3rd month by a week with no problems. I want to try the Matcha and Rest formulas next…hoping there are some holiday sales for subscribers 😉
MUD\WTR is a company that offers a certified-organic coffee alternative, designed to provide consumers with natural energy and focus without the jitters associated with traditional coffee. Their product line includes blends made with adaptogenic mushrooms and quality ingredients, catering to health-conscious individuals looking for a caffeine-reduced option. With a commitment to clean, plant-based nutrition, MUD\WTR products are certified organic, vegan, non-GMO, gluten-free, and kosher.
Targeting a diverse customer base, including those seeking to enhance their wellness routines, MUD\WTR has gained a significant following, boasting over 50,000 verified five-star reviews. The company emphasizes the functional benefits of its products, which include support for mental clarity, immune health, and gut wellness. Overall, MUD\WTR aims to transform morning routines through its innovative alternatives to conventional coffee, appealing to consumers who prioritize health and quality in their daily beverages.