MUD\WTR is a company that offers a certified-organic coffee alternative, designed to provide consumers with natural energy and focus without the jitters associated with traditional coffee. Their product line includes blends made with adaptogenic mushrooms and quality ingredients, catering to health-conscious individuals looking for a caffeine-reduced option. With a commitment to clean, plant-based nutrition, MUD\WTR products are certified organic, vegan, non-GMO, gluten-free, and kosher.
Targeting a diverse customer base, including those seeking to enhance their wellness routines, MUD\WTR has gained a significant following, boasting over 50,000 verified five-star reviews. The company emphasizes the functional benefits of its products, which include support for mental clarity, immune health, and gut wellness. Overall, MUD\WTR aims to transform morning routines through its innovative alternatives to conventional coffee, appealing to consumers who prioritize health and quality in their daily beverages.
MUD\WTR receives a mixed response from consumers, with a notable divide between those who appreciate its coffee alternative and those who face issues with the product and service. Many reviewers praise the taste and smoothness of MUD\WTR, highlighting its effectiveness in providing a gentle energy boost without the jitters associated with coffee.
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Customers appreciate the health benefits and the brand's ethos, with some claiming it has transformed their morning rituals. However, a significant number of reviews express dissatisfaction, particularly regarding subscription management and product texture. Complaints about the difficulty of canceling subscriptions and the lack of noticeable benefits are common, alongside concerns about adverse reactions to the ingredients.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.7
106
100%
+0.6
● Low
2.7 / 5 overall
=
106 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
3.6▲ 0.6
12-month avg
3.2
All-time
2.7
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
3.7
3
Sep 24
3.0
2
Oct 24
2.5
4
Nov 24
3.0
2
Dec 24
1.5
2
Jan 25
2.0
3
Feb 25
3.5
4
Mar 25
—
0
Apr 25
2.3
3
May 25
2.6
5
Jun 25
3.8
17
Jul 25
3.8
5
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 106 most recent reviews.
Top praiseof 42 positive reviews
Customer service21%
9 mentions
Fast & efficient17%
7 mentions
Delivery7%
3 mentions
Easy to use7%
3 mentions
“They've helped me leave my coffee habit in the past and their customer support team is world class”
On “Customer service” · Jun 12, 2025
Top complaintsof 55 negative reviews
Customer service36%
20 mentions
Subscription29%
16 mentions
Cancellation22%
12 mentions
Response time20%
11 mentions
“Customer service is awful”
On “Customer service” · Jun 12, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
Overall rating and review count for this company and similar companies
I bought this to stop drinking espresso in the morning as it was causing severe mood swings. At first I didn’t like it much because I was so used to sugary espresso. But then I learned to prepare it m... See more
I first tried the Masala Chai. That tasted great and helped me with focusing and energy. I was drinking a lot of coffee and caffeine so felt wired. After seeing and feeling the difference with the M... See more
I wanted to love it; solid company, goals, and seemingly great organic product. I took it for 2 days though and had 2 terrible days of crippling anxiety. I believe due to a sensitivity to the mushroom... See more
Absolutely! Here’s a polished and heartfelt review for Mud\Wtr:
⸻
Title: 5+ Years In and Still Obsessed
I’ve been using MUD\WTR products for over 5 years now, and I can confidently say—I’m a foreve... See more
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I bought this to stop drinking espresso in the morning as it was causing severe mood swings. At first I didn’t like it much because I was so used to sugary espresso. But then I learned to prepare it my way and now I absolutely love it. I crave it. It’s so refreshing
I first tried the Masala Chai. That tasted great and helped me with focusing and energy. I was drinking a lot of coffee and caffeine so felt wired. After seeing and feeling the difference with the Masala Chai, I decided to try the Turmeric blend that didn't have the caffeine. I use the Turmeric blend after lunch and this helped with the energy, focus and no afternoon crash.
I wanted to love it; solid company, goals, and seemingly great organic product. I took it for 2 days though and had 2 terrible days of crippling anxiety. I believe due to a sensitivity to the mushrooms in the product. Try it if you want to! But be aware that this can happen in some cases.
Absolutely! Here’s a polished and heartfelt review for Mud\Wtr:
⸻
Title: 5+ Years In and Still Obsessed
I’ve been using MUD\WTR products for over 5 years now, and I can confidently say—I’m a forever fan. Every single product I’ve tried has been thoughtfully crafted, high quality, and truly aligned with my lifestyle. Whether it’s their morning blend that gives me a calm, focused energy without the jitters or their evening mixes that help me wind down naturally, I’ve never been disappointed.
What I love most is that you can feel the intention behind everything they create. It’s not just about replacing coffee—it’s about supporting your mind, body, and well-being in a more sustainable, nourishing way.
I’ve recommended MUD\WTR to friends, family, and anyone looking to feel better without compromising their routine. Five years strong and still absolutely in love with every product they offer!
This is a great alternative to coffee, I don’t like the rush and racing heart I get from coffee, this still feels like an energy boost but with a bit more clarity and less racing. For people who maybe aren’t used to tasting raw organic ingredients as they are with no added nasties, then be prepared that this is as organic and raw as it gets and that equals quality, and if you don’t enjoy the taste just add some honey and some milk and I can assure you it will be delicious for you.
Make the container functional rather aesthetically pleasing
I like the taste, however, I was not a coffee drinker to start. No benefits listed on website have been noticed.
I’m mid 40s and have had issues in my hands and thumbs for over 20 years. I find the developers went for aesthetics over functionality with the jar. Some days I cannot get the lid off the jar. I do not struggle with jam jars either as another reviewer mentioned. Some days I just can’t take the lid off, so don’t have any. The pain caused in my hands by the non functioning container has been excruciating. I never fully close the jar lid either because of this. When the container was full, lots of contents were lost in the struggle to open it.
I do like the taste as mentioned before, but find it expensive if not delivering any of the benefits listed on the site.
Also never fully mixes with water even with mini whisk (which ruins your cups internally) so you have a lot of grit when you reach the bottom, which can cause some aspiration.
Your order is a monthly subscription, which they don't make clear until the last stage of the payment process. Cancelling the subscription is confusing and exasperating - a video keeps popping up to explain to you why you shouldn't cancel, and it's not clear how to move on with the cancellation process. And the coffee itself (to my taste) isn't good. I just got a second shipment because I haven't been able to cancel my subscription, which means that I've now paid about $100 for a coffee I've drunk one spoon of.
So, following my earlier review this week I felt that I needed to follow up.
I had highlighted that the container was difficult to open. I should say that I have Rheumatoid Arthritis in my hands but not so bad that I cant open a jam jar. However, today, the MUD WTR tin had me beat. I do have a device to assist with removal of lids but even with this, it wouldn’t budge.
After several frustrating attempts to open the tin, I gave in. Bin open, goodbye MUDWTR.
I will return to my Senseo Coffee Maker.
I have been drinking Mud WTR for a week now as a replacement for my morning coffee. I have not been using it long enough to gauge any health benefits though. My main bug bear is with the container. The lid is an absolute pain to get off. I find that prizing it open with a teaspoon does the job. Guys, you need to look at this, it’s really not the best design. I have now transferred it to a container with better ease of access.
The drink its self takes a bit of getting used to. I don’t drink milk of any kind so take it black. I also don’t use sugar. It definitely needs a spoon of honey though.
I always use the mixer whisk that was supplied but can only drink 3/4 of the mug as there is always a powder/gritty residue left at the bottom of the mug. I have ordered a cup sieve which I will pour through before drinking. Hopefully this will reduce the residue.
To be honest, I’m not ready to replace my coffee with this product just yet. I think that it still needs a bit of R&D as it’s just not right yet. But,hey, Im only one guy so what ever.
I love MUD\WTR, but recently when I went to check on shipping to Canada I somehow mysteriously placed an order. I did not do this because the query was over a month ago and the order was just shipped. They were unable to cancel my order, and so far have offered no explanation nor compensation for this mystery order. I feel scammed by a company I totally trusted at one time. I have cancelled my subscription and asked them to close my account. Buyer beware!
I love the hot cocao with fairlife. It’s a really rich chocolate that pairs great with the protein milk. Some agave adds sweetness and it tastes like a guilt free cup of hot chocolate!
Not saying this lightly—Mud WTR was the first morning ritual that truly shifted my life. It set the tone for my days in such a grounded, intentional way that it naturally led to better habits and a smoother flow. One small change, and everything started aligning.
If you’re ready to shift your life- try making this yummy drink a part of your life 🩷
MUD/WTR has been the way I start my day for over five years now. Starting my day with a product that has multiple health benefits and gives me a clean energy is a ritual I cannot live without. I also love their space in Santa Monica called Gather. Love everything about the company!
First of all, I love the products. They've helped me leave my coffee habit in the past and their customer support team is world class.
I also love the ethos of the brand - they don't make any crazy claims and they don't bash other brands. I like that they focus on making a great product and don't contribute to all the noise about mushrooms that seems to be going around.
The best coffee alternative. I love MUD\WTR. I drink it every morning with honey, almond butter and milk. I love the flavor, how it makes me feel, and that it's organic and natural! I am sensitive to caffeine so this is the perfect treat for me
Customer service is awful. The product is great, but this their second chance with me, and they have actually and somehow become worse and service and shipping. Their website speaks of routines and making mudwtr part of your routine, but it routinely shows up weeks late even if you order before subscription time. Customer service is non existent, no one answers the phone, email takes days to respond. They obviously put no money into customer service or their customers. Im out $45 and no one responds. I would choose Ryse, it one of the other brands because this company does not care or deliver to their customers
After getting through the coffee withdrawals, I feel like I started noticing a better energy during the day. I still have coffee every now and then but I really look forward to having my cup of mud in the morning now, tastes great and feel like I can "lock in" more all day
MUD\WTR is a company that offers a certified-organic coffee alternative, designed to provide consumers with natural energy and focus without the jitters associated with traditional coffee. Their product line includes blends made with adaptogenic mushrooms and quality ingredients, catering to health-conscious individuals looking for a caffeine-reduced option. With a commitment to clean, plant-based nutrition, MUD\WTR products are certified organic, vegan, non-GMO, gluten-free, and kosher.
Targeting a diverse customer base, including those seeking to enhance their wellness routines, MUD\WTR has gained a significant following, boasting over 50,000 verified five-star reviews. The company emphasizes the functional benefits of its products, which include support for mental clarity, immune health, and gut wellness. Overall, MUD\WTR aims to transform morning routines through its innovative alternatives to conventional coffee, appealing to consumers who prioritize health and quality in their daily beverages.