SkyWind Energy GmbH specializes in providing innovative wind energy solutions suitable for residential and commercial use. The company offers the SkyWind NG, a micro wind turbine designed for installation on rooftops or in gardens, enabling customers to generate their own electricity from wind power. With a focus on efficient energy production, the SkyWind NG is engineered for reliable performance even in adverse weather conditions, ensuring a continuous supply of renewable energy.
Targeting environmentally conscious consumers and businesses looking to reduce their energy costs, SkyWind Energy GmbH provides a straightforward installation process and globally available products. Their services include comprehensive support for customers interested in integrating wind energy with existing photovoltaic systems and energy storage solutions. By promoting the use of wind energy, SkyWind aims to contribute to sustainable energy practices and energy independence for its users.
SkyWind Energy GmbH has a positive customer experience.
SkyWind Energy GmbH receives a mixed reception from its customers, reflecting both strengths and weaknesses. Many reviewers praise the quality and reliability of the wind turbines, noting their effective performance alongside solar systems, particularly during darker months.
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The installation process is often described as straightforward, aided by clear instructions and supportive customer service. However, there are significant complaints regarding the company's reliability, particularly concerning refund processes and customer support responsiveness. Some consumers report delays in receiving refunds and express frustration over unfulfilled promises. While the overall product quality and service are highlighted positively, issues with financial transactions and operational reliability detract from the overall experience.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.5
422
100%
● Low
3.5 / 5 overall
=
422 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
3.9▲ 2.9
12-month avg
3.5
All-time
3.5
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
3.8
5
Aug 24
3.6
13
Sep 24
3.0
6
Oct 24
2.8
4
Nov 24
3.0
2
Dec 24
1.0
1
Jan 25
1.0
1
Feb 25
—
0
Mar 25
—
0
Apr 25
4.0
1
May 25
3.4
14
Jun 25
4.6
10
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 422 most recent reviews.
Top praiseof 255 positive reviews
Customer service9%
23 mentions
Fast & efficient2%
6 mentions
“der Service und die Kommunikation ist vorbildlich, sollte überall so ein”
On “Customer service” · Jun 12, 2025
Top complaintsof 110 negative reviews
Customer service13%
14 mentions
Installation6%
7 mentions
Refund3%
3 mentions
Delivery2%
2 mentions
“Very poor customer service and threatening behaviour, read on”
On “Customer service” · Oct 11, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Solar Energy.
Overall rating and review count for this company and similar companies
Leider haben die telefonischen Ansprechpartner kaum Ahnung von der Technik und beraten falsch. Schade!
Bei uns kann die Windturbine leider nicht wie geplant und per Mail an Herrn Unger beschrieben eingesetzt werden.
DC- oder AC-Insellösung? Fehlanzeige.
Ich habe alle Teile der Anlage bekommen ausser dem Masten. Dieser wurde aus mir unbekannten Gründen von DHL wieder an sie zurückgeschickt. Am 28.03.2022 habe ich von ihrem Herrn Unger ein Mail bekommen, dass er sich um die Sache kümmern werde. Bis heute habe ich aber, trotz Rückfragen meinerseits, nichts mehr von ihm gehört. Es kann doch sicher nicht so schwierig sein, ein Stück Stahlrohr von Deutschland in die Schweiz zu transportieren. Ich bitte sie, mir umgehend Bescheid zu geben.
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SkyWind Energy GmbH specializes in providing innovative wind energy solutions suitable for residential and commercial use. The company offers the SkyWind NG, a micro wind turbine designed for installation on rooftops or in gardens, enabling customers to generate their own electricity from wind power. With a focus on efficient energy production, the SkyWind NG is engineered for reliable performance even in adverse weather conditions, ensuring a continuous supply of renewable energy.
Targeting environmentally conscious consumers and businesses looking to reduce their energy costs, SkyWind Energy GmbH provides a straightforward installation process and globally available products. Their services include comprehensive support for customers interested in integrating wind energy with existing photovoltaic systems and energy storage solutions. By promoting the use of wind energy, SkyWind aims to contribute to sustainable energy practices and energy independence for its users.